Outline - Canon imageRUNNER ADVANCE 9070 PRO series Service Manual Digest

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Outline

■ Outline
This chapter describes various codes which are displayed when a failure occurs on the
product. These are classified into 3 codes as follows.
Code type
Error code This code is displayed when an error occurs on the machine.
Jam code This code is displayed when a jam occurs inside the machine.
Alarm code This code is displayed when a function of the machine is
malfunctioned.
• Error code notation
An error code is shown in 7-digit [E000XXX] on the display on the operation panel.
However, [000] in 2 to 4 digit is not used. Thus, an error code is described as [EXXX] using
5 to 7 digit in the service manual. (e.g.: E012 = E000012)
3
■ Location Code
Error code and jam code include the location information.
Location information is displayed as 2-digit numbers as follows.
In the jam display screen, the "L" row corresponds to the location code.
Device
imageRUNNER ADVANCE C9075 PRO/9065 PRO
Color Image Reader Unit - A1(Reader+DADF)
Multi Color Image Reader - A1(Reader+DADF)
POD Deck Light - A1
Paper Deck Unit - A1
Multi Deck - A1
Buffer Path Unit - F1
Insertion Unit -H1
Insertion Unit -J1
Paper Folding Insertion Unit - G1
Professional Puncher - C1
/ Professional Puncher Integration Unit - B1
Paper Folding Unit - G1
External 2(2/3,2/4,4)-hole Puncher - A1
Saddle Finisher - A1/Staple Finisher - A1
Saddle Finisher - B1/Staple Finisher - B1
Inner Trimmer - A1
3-2
Explanation Reference
p. 3-150
p. 3-165
DISPLAY>JAM DISPLAY>ERR
00 Main Controller = 00
Printer engine = 05
01 04
00 05
00 05
00 05
00 05
02 05
02 05
02 05
02 05
02 05
02 05
02 05
02 05
02 05
■ Location Code
When jam occurs, pickup location is indicated with the following pickup position code.
In the jam display screen, the "P" row corresponds to the pickup position code.
At Finisher jam/At error avoidance jam/At ADF jam without pickup
operation (at SEND, Inbox, etc.)
Right deck
Left deck
Cassette 3
Cassette4
p. 3-3
Multi-purpose Tray
Side Paper Deck
Duplex (At duplex printing, jam occurs after paper passes through
the Duplex Paper Sensor (PS24).)
T-3-1
Multi-drawer Paper Deck-A1
Document Insertion Unit
Document Insertion / Folding Unit
■ Points to Note When Clearing MN-CON
• Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings,
Settings/Registration (Preferences), Adjustment/Maintenance, Function Settings, Set
Destination, Management Settings, TPM Settings, etc. Before execution of this operation,
ask user to back up the data and get approval for this operation.
• When clearing MN-CON while any login application other than Default Authentication is,
error such as not displayed login screen occurred. In this case, access SMS once and
switch login application to Default Authentication to recover to the normal status.
■ Points to Note When Clearing HDD
As a remedy for error codes (E602-XXXX, E611-0000), HDD partition is selected and the
target partition may be cleared.
When clearing partition, be sure to check which data will be deleted by referring Detail of
HDD partition and explain to the user before starting work.
■ Measures for E747
There are many detail codes in E747. Since these detail codes are for R&D use, remedy to
be performed in the field is the same, except for E747-1201 and E747-FF01. Because of that,
errors other than the 2 errors mentioned above are described as E747-XXXX, and common
remedy is described.
T-3-2
Pickup position
Upper deck
Middle deck
Lower deck
Upper tray
Lower tray
Pickup position code
0
1
2
3
4
5
6
F0
11
12
13
2A
2B
28
T-3-3