GE LOGIQ E9 Service Manual page 375

GE H
EALTHCARE
D 5180263-100, R
IRECTION
8-4-6-4 Loading the System Software
NOTE: System Software may also be referred to as the Base Image or Ghost.
WHILE THE SOFTWARE INSTALL PROCEDURE IS DESIGNED TO PRESERVE DATA,
WARNING WARNING
YOU SHOULD SAVE ANY PATIENT DATA, IMAGES, SYSTEM SETUPS AND
CUSTOMER PRESETS TO CD, DVD OR HARDCOPY BEFORE DOING A SOFTWARE
UPGRADE
Before the System Software Load, you must perform the following steps:
• contact the customer to allow enough lead time to back up the system.
• be sure no images are in the clipboard or opened exams.
• review troubleshooting section to collect information for future analysis if you are troubleshooting
loss of image or patient data.
• disconnect the system from the network and remove all transducers from the system.
• be sure all USB devices (printers only) are connected and turned on (except for USB Flash Drives).
If a printer is plugged in at this time, it is automatically installed.
• save all Service Presets if you are connected to InSite to restore remote connectivity after
something is completed.
• save all User Presets.
NOTE: After a full or partial system software load, confirm the Windows automatic Daylight Saving
Time feature is turned off (Utility -> System -> General -> Date/Time -> Time Zone tab ->
Automatically Adjust Clock checkbox). Be sure the system and DVR date, time and time zone
are set correctly.
NOTE: System and Application software disables the Run window normally accessed from Start ->
Run, and the mouse right-click (left set key) feature.
8-4-6-5 System Software Load
1.) Turn on the system.
2.) Turn on all digital peripherals.
NOTE: R.2.x.x or later: If Wireless LAN option is installed. Collect Wireless LAN information as well.
See: 4-2-15-3 "Connectivity — WLAN R2.x.x" on page
security and requires user name and password to access the network, you need to contact the
IT department to obtain this data since it will be lost during reload.
3.) Record the system's TCPIP settings (IP Address, Computer Name, Subnet Mask, Default Gateway,
Network Speed) from the Utility -> Configuration -> TCPIP page. You will add these settings back
to the system in the System Checkout section after the install.
For a convenient form, see:
20
4.) Record the system's installed Option strings from the Utility -> Admin -> System Admin page.
This step is precautionary in the event the software load has issues. For a convenient form, see:
2-15-9 "Admin — Recording the Software Option Keys" on page
5
EV
and 4-2-15-4 "Connectivity — Recording the AE Title and Port settings" on page
Chapter 8 Replacement procedures
4-21. Also, if WLAN is using WPA-2
4-2-15-2 "Connectivity — Recording the TCP/IP settings" on page 4-
LOGIQ E9 Service Manual
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