ABB IRC5 Operating Manual page 582

5 Troubleshooting by event log
5.14 17 xxxx
Continued
Recommended actions
1. Try to repeat the registration process.
2.Contact ABB support for assistance.
170035, Connected Services start failed
Description
Connected Services Agent has failed to start.
Probable causes
Configuration error or internal error.
Recommended actions
Contact ABB support for assistance.
170036, Connected Services internal registration
error
Description
Connected Services Agent has failed to register at ABB
Connected Services Center.
Probable causes
Failed to create CSR request.
582
Recommended actions
Contact ABB support for assistance.
170037, Connected Services credentials renewal
error
Description
Connected Services Agent has failed to automatically renew
login credentials at ABB Connected Services Center.
Probable causes
Possible connectivity problem with the server.
Recommended actions
1. Verify connectivity.
2. Repeat manually the registration process.
3. Contact ABB support for assistance.
170038, Connected Services credentials renewed
Description
Connected Services Agent has automatically renewed login
credentials at ABB Connected Services Center.
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Operating manual - Troubleshooting IRC5
3HAC020738-001 Revision: AA