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Limited warranty policy
Northstar Technologies warrants the Northstar 961 to be free from defects in materials and
workmanship for a period of two (2) years. This warranty applies to the original purchaser
and to any subsequent owner during the warranty period, which begins on the date of
shipment of the unit, F.O.B. Acton, Massachusetts, to an authorized Northstar dealer.
Systems may not be returned to Northstar without a Returned Materials Authorization (RMA)
number. Call your Northstar dealer or Northstar for instructions.
During the unit's warranty period, Northstar will repair or replace, at its option, any part of
the unit it finds to be defective due to faulty material(s) or workmanship. All such repairs
and/or replacements will be promptly performed by Northstar free-of-charge to the owner,
excluding freight costs incurred in shipping to the factory. Return shipments from North-
star to points within the United States are made via ground transportation, freight prepaid.
Special shipping charges (overnight, two-day, and so on) are the responsibility of the
owner.
To be covered by this warranty, the Northstar equipment must have been in normal use.
The warranty does not apply to units with defects caused by improper installation, physical
damage, abuse, tampering, lightning or other abnormal electrical discharge, or to units
with defaced or altered serial numbers, or to units repaired by unauthorized persons or
repaired in a manner that violates Northstar's recommended service procedures.
All repairs and/or replacements made under this warranty must be performed at North-
star's facilities in Acton, Massachusetts. Performance of warranty work elsewhere will not
be authorized, and Northstar will not pay for any charges for such work. Northstar will not
be responsible for payment of any charges imposed by a Northstar dealer or other party for
services requested by and/or performed for a unit's owner in connection with this war-
ranty. Such services might include removal of the unit from a vessel, inspection, packag-
ing, handling, reinstallation, and the like.
Northstar Technologies assumes no responsibility for any consequential losses of any
nature with respect to any of its products or services sold, rendered, or delivered. The fore-
going is the only warranty expressed or implied. No other warranty exists.
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