How Can I Handle App Login Failure - Huawei SmartDC V100R021C10 User Manual

ECC800 Data Center Controller
User Manual
Context
After a device is replaced, you can synchronize the parameters of the original
device to the new device.
Procedure
Step 1 Log in to the ECC800-Pro app as an administrator.
Step 2 Choose Parameter Sync.
Step 3 Select the source device and target device.
●
●
Step 4 Tap Submit.
----End

8.41.7 How Can I Handle App Login Failure?

Context
If the message The IP is already used is displayed when you attempt to log in to
the PAD app, perform the operations in this section to handle the issue.
Procedure
Step 1 If you have obtained the user name and password used in the previous successful
login, perform the following operations:
1.
2.
3.
Step 2 If you have not obtained the user name and password used in a previous
successful login, perform the following operations:
1.
2.
----End
Issue 04 (2021-10-09)
Source device: device before replacement
Target device: device after replacement
Check that the PAD connects to the ECC800-Pro over WiFi properly.
Use the obtained user name and password to log in to the app and exit.
Use the user name and password that previously failed the login to log in to
the app again.
Close the app and wait for about 22 to 23 minutes.
Log in as the current user.
Copyright © Huawei Technologies Co., Ltd.
8 FAQ
390