Table of Contents
Advertisement
Managing Hardware Setup
Step 3
Click Start in the Testing box to begin testing the secondary audio input.
•
Tip
•
The DMP settings should match how the secondary auxiliary audio input is physically connected to the
Note
codec.
Click Stop to end the test.
Step 4
Troubleshooting Other Devices
Use the information in
Table 6-8
Troubleshooting Other Devices
Problem
Digital Media Player
•
DMP
audio is playing
during a call.
•
DMP
audio is not playing.
Presentation Devices
Local presentation audio is
•
not playing during a call.
Cisco TelePresence System Release 1.5 Administrator Guide
6-30
If you have a PC attached, the Secondary Audio Input Source PC button is highlighted. When
Secondary Audio Input Source is set to PC, the audio input is active while the presentation source
is active, both in and out of a call.
Setting the DMP to PC allows you to hear DMP audio.
If you have a DMP attached, the Secondary Audio Input Source DMP button is highlighted. When
set to DMP, audio input is only active outside of a call if DMP is active (during business hours
defined by Cisco Unified CM).
Table 6-8
Possible Cause
Secondary Audio Input Source
setting may be wrong.
The configuration settings in
Other Devices > DMP > Audio
to DMP is incorrect.
The Secondary Audio Input
Source setting may be wrong.
to troubleshoot problems in Other Devices.
Possible Solution
•
Check to see that the Secondary Audio Input
Source setting matches the physical cabling.
•
When set to PC, the audio input is active while the
presentation source is active, both in and out of a
call.
Setting the DMP to PC allows you to hear DMP audio.
•
Check to see that the Secondary Audio Input
Source setting matches the physical cabling.
•
When set to DMP, audio input is only active
outside of a call if DMP is active (during
Cisco Unified Communications Manager-defined
business hours).
Chapter 6
Troubleshooting the CTS 1100
OL-13676-04
Advertisement
Table of Contents
Troubleshooting
