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Initiating System Restart
•
If you select to reset the system to use factory defaults, check the Cisco IP telephone for messages during
the reset procedure:
•
•
To reset the system image to the factory default, follow these steps:
Choose Troubleshooting > Configuration Issues. The Hardware/Software Versions page appears
Step 1
listing the current hardware and software versions and active images.
Click the Reset to Factory Image and Factory Configuration...and Restart Cisco TelePresence
Step 2
System... button. The system image location is changed and the is system restarted.
If a Cisco TelePresence call is in progress, the changes will be made after the call ends.
Note
Related Information
For more system troubleshooting information, see the
Guide
Initiating System Restart
The system will restart immediately, even when a Cisco TelePresence call is in progress.
Caution
To restart the system, follow these steps:
Step 1
Choose Troubleshooting > System Restart. The System Restart page appears and the current call status
is displayed.
Click the Restart Cisco TelePresence System button. The system immediately restarts.
Step 2
Troubleshooting Video Quality Settings
Use the information in
Cisco TelePresence System Release 1.6 Administration Guide
9-40
All configuration settings are reset to the factory defaults.
Data in bold
blue
text indicates where the current system image is located for each codec in the
system.
Locations of the factory image are listed.
on Cisco.com.
Table 9-11
Chapter 9
Cisco TelePresence System Troubleshooting
to troubleshoot the video picture on the displays.
Troubleshooting the CTS 3010 and CTS 3210
OL-13676-05
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Table of Contents
Troubleshooting
