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Managing Hardware Setup
Table 8-1
Troubleshooting Displays (continued)
Problem
No image.
Related Information
For more information about setting up and testing displays, see the following documentation:
•
•
•
Testing Cameras
The cameras are set up successfully when images are centered and in focus on the display screens and
the white balance has been configured. The hardware setup software provides a camera Auto Adjust
feature and a way to use targets to fine-tune the camera's focus.
You must use the camera Auto Adjust feature before you can auto focus the camera. See the
Note
Adjusting the Camera" section on page
Use the information in the following sections to test and troubleshoot the camera for your system:
•
•
•
•
Note
The camera hood comes off. It should be removed and left off until these procedures are complete.
Cisco TelePresence System Release 1.6 Administration Guide
8-6
Possible Cause
Power cable is not plugged in.
•
Power switch on the back of the
•
display is off.
The display has no image when you are
between calls.
Video cable is not connected.
Cisco TelePresence System 3000 Assembly, Use & Care, and Field Replacement Unit Guide
Cisco TelePresence System 3200 Assembly, Use & Care, and Field Replacement Unit Guide
For more system troubleshooting information, see the
Guide
on Cisco.com.
Testing the CTS 3000 and CTS 3200 Cameras, page 8-7
Understanding Camera Setup Choices for Room Lighting, page 8-14
Troubleshooting Cameras, page 8-15
Related Information, page 8-16
Chapter 8
Action
Check power connections and switches on each
display.
No image expected. Enable a display test from the
Web user interface to place the displays in test mode.
Contact Cisco technical support if you are certain that
the cabling is correct and power is applied to the
system, but no image is seen on the display.
See the Routing Power and Signal Cables section in
the see the following documentation:
Cisco TelePresence System 3000 Assembly, Use &
•
Care, and Field Replacement Unit Guide
•
Cisco TelePresence System 3200 Assembly, Use &
Care, and Field Replacement Unit Guide
Cisco TelePresence System Troubleshooting
8-8.
Troubleshooting the CTS 3000 and CTS 3200
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Table of Contents
Troubleshooting
