Other Devices - Cisco 3000 Use & Care Manual

Setting Up CTS Components
Table 9-5
Problem
Test pattern is not displayed.
Projector image is dim.
The Cisco TelePresence System can display information from multiple input devices during a meeting;
Note
if multiple input devices are sending information, the projector displays the input from the last
presentation device sending information. If an input device image is not being seen on the projector
screen, try the following: for VGA devices, unplug the device from the VGA cable, wait 5 seconds, and
then plug the device back in; for document cameras: turn the camera off, wait 5 seconds, and then restart
the device.

Other Devices

Use Other Devices to check the Auxiliary Control Unit, which controls the individual light units
surrounding the displays in CTS conference rooms and enables the CTS to get more complete projector
status information and to restores projector defaults.
•
•
Cisco TelePresence System 3000
9-26
Troubleshooting Chart for Presentation Device Problems (continued)
Click Other Devices on the Hardware Setup window.
Click the Start radio button to access the Auxiliary Control Unit to begin testing. To end the test,
click Stop.
– Individual light units correspond to the five port numbers of the Auxiliary Control Unit. Click
the appropriate box to select a specific port number; Click Select All to select all ports (and all
light units) or Select None.
Click the Refresh On/Off Status button to update the on/off status of each port.
–
Click the Turn Selected Lights On/Off to test the selected light unit(s).
–
Click the Reset Auxiliary Control Unit to power cycle the Auxiliary Control Unit.
–
Possible Cause
Video cable connector is not
inserted in the correct port on the
primary codec.
Lamp iris needs to be set to open. Complete
Chapter 9 First-Time Setup
Possible Solution
Check the cabling diagrams in
Chapter 8, "Routing Power and
Signal Cables"to identify the
correct port into which to insert
the video cable connector. The
video cable connector should be
connected to auxiliary video out.
Step 10 in the
"Projector Setup for Systems
Without an Auxiliary Control
Unit" section on page 9-21.
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