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Chapter 9
Troubleshooting the CTS 3010 and CTS 3210
Adjusting Your Display
To adjust a display, follow these steps:
Log in to the Cisco TelePresence System Administration window.
Step 1
Choose Troubleshooting > Hardware Setup.
Step 2
Click the Displays radio button. A test image appears on the screen.
Step 3
Click Start in the Testing box to start the adjustment process.
Step 4
Each display in the meeting room should now be showing a set of horizontal grey bars and that display's
relative position. The current color temperature setting is displayed under the monitor.
Select the color temperature of the lighting in the meeting room from the drop-down menu. The Apply
Step 5
button is activated.
Choose one of the following color temperature options:
Step 6
a.
b.
Click Apply.
Step 7
Click Stop to stop the test.
Step 8
Troubleshooting Displays
Use the information in
Table 9-1
Troubleshooting Displays
Problem
Power-on test indicates
the displays turn on in the
wrong sequence. The
normal power on sequence
is the left, center, then
right display screen.
OL-13676-05
Select Auto to have CTS select the appropriate display color temperature.
Select Manual to display a list of available color temperature.
Table 9-1
Possible Cause
Video cable is not connected to its
•
corresponding codec connector.
Ethernet cable from secondary
•
codec is not plugged into the correct
port on the primary codec.
to troubleshoot images on the displays.
Action
Check that the cable from each display is plugged
•
into the correct connector on its corresponding
codec.
•
Plug the video-to-video cable into the display
connector on the correct codec, as follows.
–
Plug the center display into the primary
codec.
–
Plug the participant's left display into the left
secondary codec.
–
Plug the participant's right display into the
right secondary codec.
Cisco TelePresence System Release 1.6 Administration Guide
Managing Hardware Setup
9-5
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Table of Contents
Troubleshooting
