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Chapter 5
Troubleshooting the CTS 1000
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Figure 5-4
Figure 5-4
Step 3
Choose from one of the following options:
•
None —Default. No log files will be captured unless a download option is selected.
shows the log download radio button options.
•
Download existing log files—You must select this radio button to download logs.
•
Capture New Log Files—The system will capture but not download the log files.
Note
Figure 5-5
Step 4
If you select "Download existing log files" or "Capture new log files," select a problem from the Select
Problem Type drop-down menu:
OL-13676-05
Video (displays, cameras)
Projector, LCD, document camera
Phone
Recording
Other/Unknown
shows the problem types that you can select when downloading log files.
Select Problem Type Drop-Down Menu
You must disable Internet Explorer Pop-up Blocker to capture new log files with the Capture
New Log Fils button.
Downloading Log Files
Cisco TelePresence System Release 1.6 Administration Guide
Managing Log Files
Figure 5-5
5-29
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Table of Contents
Troubleshooting
