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M-44
Service Conditions (cont'd)
b.) If a call is forwarded by CALL FORWARDING - BUSY LINE [C-2] to stations that are
members of hunting groups, a hunting check is performed on the busy line closest to the called
station, or on the busy line closest to the final forward destination. In the diagram below, a
hunting check is performed on Hunt Groups 1 or 4. A hunting check is never performed on
Groups 2 or 3.
A
S
12.
Busy Services, such as, EXECUTIVE OVERRIDE [E-1], CALL BACK [C-1], etc.:
a.) Busy service is provided to the busy line closest to the originally called station.
13.
DIT, NIGHT CONNECTION - FIXED [N-1]:
a.) For CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-
2], a forwarding check is made up to 5 times by system data.
b.) If a line is busy in DIRECT-IN TERMINATION [D-7], CALL FORWARDING - BUSY LINE
[C-2] to the Attendant is not activated. Instead, the destination for the call can be specified by
system data:
System Data 2 Index = 11
Bit 7 = 0 - Call is routed to the Attendant Console
Bit 7 = 1 - Call is placed in queue until the called station becomes idle.
14.
When activating this feature via FCCS, a telephone number must be set to the call forwarding destination.
15.
When activating this feature via FCCS, a call cannot be forwarded more than five times.
16.
When activating this feature via FCCS, the number of times is assigned by system data.
17.
The OAI monitor number and the ACD pilot number cannot be assigned as the Call Forwarding target
telephone number.
Interactions
1.
Users are unaccustomed to hearing ringback tone when responding to their own station's ring. Be sure to
inform users when providing ringback tone with MULTIPLE CALL FORWARDING-ALL CALLS in
System Data 1, Index 69, Bit 1.
2.
MULTIPLE CALL FORWARDING can only be activated from an idle station.
3.
When CALL WAITING [C-12, 31] ATTENDANT CAMP-ON WITH TONE INDICATION [A-1], and
CALL BACK [C-1] is directed toward Station A with CALL FORWARDING set to Station B, Station B
will receive CALL WAITING tones.
Page 518
Multiple Call Forwarding - All Calls
B
C
Hunting Group #1 Hunting Group #2
D
E
Hunting Group #4
Hunting Group #3
NEAX2400 IPX Feature Programming Manual
F
NDA-24297, Issue 1
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