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Service Conditions (cont'd)
6.
During the first or second announcement, the system can receive DTMF signals. However, when a DTMF
signal is included in the recorded announcement, the announcement stops (first digit reception). Then,
after providing the second announcement, either redial or forced release is selected (inter-digit time-out).
7.
After the first or the second announcement, the system does not return any tone until register time-out.
8.
For the first or second register time-out, either transfer to Attendant, or forced release can be selected by
the system data. However, forced release is executed, regardless of the above-mentioned system selection,
for CO lines for which release cannot be monitored. Call termination to the Night Transfer station and TAS
connection is not available.
9.
To provide or not provide the second announcement can be selected in system data. When second
announcement sending is not designated, the system sends out a dial tone. The call is single/multiple
connected to the second announcement trunk, and ringback tone is not returned before sending the second
announcement.
10.
When a call encounters announcement trunk busy/blockout status in a single connection to the second
announcement, the system returns a dial tone.
11.
TANDEM SWITCHING as AUTOMATED ATTENDANT is a service for trunk-to-station connection,
tandem connection is not available. When tandem connection or AUTHORIZATION CODE [A-20]
service is required, this service is activated by changing the incoming routes to that of REMOTE ACCESS
TO SYSTEM [R-2].
12.
If the calling party does not dial the desired telephone number after the first announcement, the call can
be transferred to the Attendant after a predetermined period of time (prepause time-out), and the calling
party receives ringback tone. However, if the Attendant is not available, reorder tone is returned.
13.
When an incoming call has terminated to a station, the following services are available:
CALL FORWARDING - ALL CALLS
CALL FORWARDING - BUSY LINE
CALL PICKUP
CALL WAITING - TERMINATING
STATION HUNTING
14.
When an incoming call has terminated to a station, CALL FORWARDING - DON'T ANSWER [C-3] is
not available.
15.
A PA-4DATA (DAT) card is required for this service.
16.
The length of the announcement depends on the key setting of the PA-4DATA circuit card. In case of
multiple connection, it is fixed at 30 seconds. In case of single connection, it may be the length of the actual
message (including pause) to a maximum of 64 seconds. When the message ends, the announcement trunk
is released.
17.
The second announcement is not provided to the ISDN trunk.
18.
Since the announcement is provided for a maximum of 30 seconds, the message recording should be
completed within 30 seconds, unless a single connection is used.
19.
This feature is available for stations in the FCCS network only.
Programming
STEP 1:
ASYD - System 1, Index 7, Bit 5:
Processing on unobtainable number/dead level dialed, dialing abandoned by calling station,
connection restriction, and called station unanswered.
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Automated Attendant
[C-5]
[C-2]
[C-7, C-30]
[C-12]
[S-7, S-8, S-9]
A-82
Page 59
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