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S-13
S-13
General Description
This feature allows the Attendant or user, upon calling a busy station, to call an idle station by dialing an additional
digit. This feature will operate only if the number of the idle station is identical to that of the busy station in all
respects, except the last digit.
Operating Procedure
1.
The dialed station (220) is busy.
2.
Dial "5" (or any digit between 0 and 9).
3.
If Station 225 is idle, the call will be connected there.
Service Conditions
1.
This feature can be provided for all stations and the Attendant Console(s).
2.
STEP CALLING can be in any order, 0-9 or 9-0.
3.
If the second selected station is also busy, STEP CALLING can continue until a station rings.
4.
If a station is set for any type of CALL FORWARDING (ALL CALLS, BUSY LINE NO ANSWER [C-
2, 3, 5]), the call forwarding will take effect.
5.
CALL FORWARDING - ALL CALLS/BUSY LINE [C-2, 5]: The activation of a call forwarding feature
by the called station can cause a STEP CALL to be completed to a station other than the dialed station.
6.
CONSULTATION HOLD - ALL CALLS [C-17]: STEP CALL can be activated when a busy tone is
returned on a Consultation Hold attempt.
7.
The STEP CALL feature is not operational for trunk incoming calls to PBX stations.
STM:2 and STS:6 should be assigned as 1 by ASTD command, to restrict Step Call on DID.
Note:
8.
A STEP CALL to a station in LINE LOCKOUT [L-3] or maintenance busy state will result in a reorder
tone.
Interactions
1.
A STEP CALL can search through an entire group to find an idle station.
2.
CALL FORWARDING [C-2, 3, 5]: STEP CALL will respond according to the numbering scheme of the
dialed station. Station A (7526) call forwards his phone to Station B (7128). Station B is busy. The calling
station dials 7526 and receives busy tone. The calling station then dials 2. The call terminates at 7522.
3.
CONSULTATION HOLD-ALL CALLS [C-17]: STEP CALL can be used when encountering a busy
station via CONSULTATION HOLD.
4.
LINE LOCKOUT [L-3]: A STEP CALL to a station in LINE LOCKOUT [L-3] results in reorder tone.
Another digit can be dialed to reach an idle station.
5.
When STEP CALL [S-13] is used after LAST NUMBER CALL [L-6, 6D] service with the access code,
the destination of STEP CALL is changed depending on the access code of the LAST NUMBER
CALLED [L-6, 6D] service because the PBX recognizes the access code of LAST NUMBER CALLED
as the telephone number. In other words, the target number for STEP CALL is not the telephone number
dialed before LAST NUMBER CALLED, but the number dialed as the LAST NUMBER CALLED access
code. For example:
a.) Station A places a call to Station B (4000) by dialing "300", which is the access code of LAST
NUMBER CALLED.
Page 688
Step Call
Step Call
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
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