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A-71
A-71
General Description
This service feature works as a time reminder. When an attendant-handled call through CCIS remains on hold,
camped-on or ringing unanswered for a fixed interval, the attendant is automatically alerted.
Operating Procedure
No manual operation is required.
Service Conditions
1.
AUTOMATIC RECALL timing is preset in system data at 30 seconds. See the VARIABLE TIMING
PARAMETER
2.
If the attendant re-enters a held or camped-on trunk, timing is reset when the trunk is returned to the
previous condition.
3.
In addition to the standard visual indication for incoming calls, the ATTENDANT CONSOLE [A-3]
buzzer will sound to signal RECALL, provided no calls are being processed.
4.
This feature is denied on INCOMING CENTRAL OFFICE CALL TO TIE-LINE CONNECTION [I-3],
except in the following conditions:
5.
When the incoming signaling is a loop-start.
6.
When ATTENDANT LOOP RELEASE [A-6] is activated.
7.
When an Attendant answers AUTOMATIC RECALL - CCIS [A-71], the dialed number of the calling
station/trunk number can be displayed (as programmed in system data).
8.
The indication on the Attendant Console follows DIGITAL DISPLAY-STATION [D-5]. When the dialed
number is displayed, the display is as follows:
a.) Tenant Number: Blank Space
b.) Trunk Route Restriction Class: Blank Space
c.) Telephone Number: Dialed Number (Last Digits).
9.
AUTOMATIC RECALL - CCIS will appear on the attendant's HOLD key.
Interactions
1.
This feature is available on calls extended to a branch PBX via a CENTRALIZED ATTENDANT
SERVICE (CAS) [C-20] position.
2.
System Data 2, Index 6, Bit 7. On a per-tenant basis, allow this Bit for CALL FORWARDING-DON'T
ANSWER [C-47] via the Attendant Console. During this operation, the call will ring at the called station
for the time interval set in System Data 1, Index 141. The call is then forwarded and rings at the forwarded
station for the time interval set in Index 145. If the call is still not answered, it will be recalled to the
Attendant Console via AUTOMATIC RECALL [A-8].
3.
System Data 1, Index 70, Bit 0 (Called Number Display). This Bit does not affect the display on the
Attendant Console for recalled calls. It is used for DID's that have call forwarded to the Attendant, or
should the Attendant re-enter the loop on an extended call before AUTOMATIC RECALL [A-8] has taken
place.
4.
When a trunk call recalls back to the Attendant Console, the destination telephone number will display
and the Source (SRC) LED will be lit. By pressing the SRC key, the display will change to the originating
route and trunk number. By pressing the Destination (DEST) key, the display will change to the
destination station.
Page 808
Automatic Recall - CCIS
Automatic Recall - CCIS
[V-1]
for other selectable timing choices.
NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
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