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C-6D
Operating Procedure (cont'd)
7.
Dial tone is restored to the phone, and user is free to make another call.
term
To operate a D
via the FLASH BUTTON [F-3D]
1.
When engaged in a conversation, press the programmable feature/line key programmed as a FLASH
BUTTON [F-3D]. The LCD will display:
2.
Dial the CALL HOLD [C-6] access code; the LCD goes blank and dial tone is restored to the user.
Service Conditions
1.
Lines freed through use of this feature may also be used for answering incoming calls via the CALL
PICKUP - GROUP [C-7] or TRUNK ANSWER FROM ANY STATION [T-8] features.
2.
Calls will remain on HOLD until the controlling user either replaces the handset, causing the held call to
ring back, or will press the TRANSFER key or flash button and redial the HOLD code to return to the
original call.
3.
Only one call per station may be held at one time, and a held call cannot be added to another party as in
THREE-WAY CALLING [T-2].
4.
Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in
system data.
5.
There is no limitation to the number of stations that may access this feature simultaneously.
6.
Kind of service indication on the LCD display is allowed or denied via system data programming.
7.
The station having a camped-on call cannot activate the CALL HOLD feature.
Interactions
1.
CALL WAITING [C-12, 31] cannot be activated if the target station has a call on hold.
2.
CALL BACK [C-1]:
a.) A user cannot activate CALL HOLD - D
b.) A user cannot use the CALL HOLD - D
c.) A station with a call on HOLD cannot activate the CALL BACK feature.
3.
CALL PICKUP [C-7, 30]: A user is denied use of the CALL PICKUP feature when holding one call and
in a talking state with another call.
4.
THREE-WAY CALLING [T-2]: This feature, used in conjunction with the CALL HOLD - D
allows the calling user to transfer a second call while holding the first call. After transferring the second
call, the calling user is rung back by the party on HOLD.
5.
EXECUTIVE RIGHT-OF-WAY [E-1]: Executive Override of a station that has a call on HOLD and is
connected to another call is allowed. However, Executive Override of a station on HOLD is denied
(reorder tone is heard).
6.
CALL FORWARDING [C-2, 3, 5]: This feature interacts with CALL HOLD - D
HOLD ringbacks are not forwarded. Instead, the calling station is rung back with the held call after going
on-hook.
7.
BUSY VERIFICATION [B-3]: BUSY VERIFICATION of a station on HOLD is denied. BUSY
VERIFICATION of a station that has a call on HOLD is allowed if the station is in a talking state with
another party.
Page 142
Call Hold - D
TRANSFER
(Time Display)
term
term
term
when CALL BACK has already been activated.
feature while CALL BACK is in effect toward it.
NEAX2400 IPX Feature Programming Manual
term
feature,
term
as follows: CALL
NDA-24297, Issue 1
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