Samsung iDCS 500 Programming Manual page 332

iDCS 500
TECHNICAL MANUAL
MMC: 734
DESCRIPTION:
It is possible to make 48 customized recordings on the AA ports of the AA card. For
instructions on how to create these recordings, see User Instructions, Auto
Attendant and Uniform Call Distribution System Administration.
It is important to understand the difference between recordings and messages. For
example, you have customized recording 01 as "Thank you for calling" and you
have customized recording #02 as "One moment please." By default, message 01
is recording 01. When message 01 is selected as part of AA or UCD programming,
the caller hears "thank you for calling" (recording 01). When message 02 is
selected, the caller hears "one moment please" (recording 02). If you need a new
message that says "thank you for calling, one moment please," you can record this
as recording 03 and play it as message 03 but this uses some of the RAM storage
on the AA card. An easier way is to link recordings 01 and 02 to produce message
03.
This is the purpose of this MMC. We simply tell the system that message 03 equals
recording 01 plus recording 02. In this MMC, the top line of the keyset display
indicates a message number and the bottom line indicates the recording numbers.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ACTION
1. Press TRSF 734
Display shows
2. Press UP to select MSG to program
3. Press RIGHT soft key and enter one or more
recording numbers
AUTO ATTENDANT MESSAGE MATCH
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
PROGRAMMING
PART 2 NOVEMBER 2001
DISPLAY
AA MSG MATCH(01)
01
AA MSG MATCH(05)
05
AA MSG MATCH(05)
26+14+45+12+02
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