Samsung iDCS 500 Programming Manual page 330

iDCS 500
TECHNICAL MANUAL
NO ACTION DESTINATION
Determines the destination for the call if the caller makes no response (this is also
the destination for rotary dial callers). This can be another station, station group or
plan. Plans are entered by pressing key #19 (CONF) plus two digits 01–12. The
default value is 500.
INVALID DESTINATION
Determines the destination for the call if the caller dials invalid digits after the retry
counter has expired. This destination can be another station, station group or plan.
Plans are entered by pressing key #19 (CONF) plus two digits 01–12. The default
value is 500.
NOTE ABOUT TRUNK SIGNALLING
UCD is designed to hold a call until an agent is available. It is therefore essential
that a customer gets a disconnect from the C.O. when a caller hangs up. If not the
call may be held in the UCD loop until answered. This could be a long time, and
when an agent finally does answer there would be no one there.
It is common for T1 to be configured without disconnect signal on loop start circuits.
Therefore to insure that your customer will not have trunks lock up (kept busy by
the AA card) after callers hang up, the dealer should order ground start circuits on
T1 or have the provider engineer the circuits to send loop disconnect on loop start
circuits.
It is also common for analogue circuits to be Multiplexed on a carrier like a SLC 96
(Subscriber Loop Carrier, 96 channels - Pronounced SLICK 96) These may also
lack a positive disconnect. Note that it may not be immediately apparent if an
analogue line is delivered over a SLC, as they will look like regular copper tip and
rings at the demark. When in doubt verify the disconnect with a meter.
PROGRAM KEYS
UP & DOWN
KEYPAD
SOFT KEYS
SPK
HOLD
ACTION
1. Press TRSF 733
Display shows
MMC: 733
Used to scroll through options
Used to enter selections
Move cursor left and right
Used to store data and advance to next MMC
Used to clear previous entry
PROGRAMMING
PART 2 NOVEMBER 2001
DISPLAY
AA PLAN PROG(01)
PLAN MSG1 :
HOME
PAGE
Table of
Contents
HELP