Set The Ctc_Heap And Ctc_Max_Perm_Size_Heap Environment Variables For Solaris; Browser Stalls When Downloading Ctc Jar Files From Port; Disable The Virusscan Download Scan; Table 1-8 Browser Stalls When Downloading Jar File From Port - Cisco ONS 15310-CL Troubleshooting Manual

1.9.3 Browser Stalls When Downloading CTC JAR Files from port

Step 12 Click the OK button in the System Properties window to accept the changes.

Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Solaris

Step 1 From the user shell window, kill any CTC sessions and broswer applications.
Step 2 In the user shell window, set the environment variables to increase the heap size.
Example
The following example shows how to set the environment variables in the C shell:
% setenv CTC_HEAP 512
% setenv CTC_MAX_PERM_SIZE_HEAP 128
1.9.3 Browser Stalls When Downloading CTC JAR Files from port
Symptom
Table 1-8
Table 1-8
Possible Problem
McAfee VirusScan
software might be
interfering with the
operation. The problem
occurs when the
VirusScan Download
Scan is enabled on
McAfee VirusScan 4.5
or later.

Disable the VirusScan Download Scan

From the Windows start menu, choose Programs > Network Associates > VirusScan Console.
Step 1
Step 2 Double-click the VShield icon listed in the VirusScan Console dialog box.
Step 3 Click Configure on the lower part of the Task Properties window.
Step 4 Click the Download Scan icon on the left of the System Scan Properties dialog box.
Uncheck the Enable Internet download scanning check box.
Step 5
Click Yes when the warning message appears.
Step 6
Click OK on the System Scan Properties dialog box.
Step 7
Click OK on the Task Properties window.
Step 8
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
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The browser stalls or hangs when downloading a CTC Java archive (JAR) file from the port.
describes the potential cause of the symptom and the solution.
Browser Stalls When Downloading JAR File from Port
Solution
Disable the VirusScan Download Scan feature. See the
VirusScan Download Scan" procedure on page
Chapter 1 General Troubleshooting
"Disable the
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