Syncthird; Clear The Syncthird Alarm; Sysboot; Tim - Cisco ONS 15310-CL Troubleshooting Manual

1.7.234 SYNCTHIRD

1.7.234 SYNCTHIRD
A Loss of Timing on Third Reference alarm occurs when the ONS 15310-CL or ONS 15310-MA loses
the third timing source (reference 3). If SYNCTHIRD occurs and the system uses an internal reference
for source three, the 15310-CL-CTX card or CTX2500 card could have failed. The system often reports
either the
a SYNCTHIRD alarm.

Clear the SYNCTHIRD Alarm

In node view, click the Provisioning > Timing > General tabs.
Step 1
Verify that the current configuration of REF-3 for the NE Reference. For more information about
Step 2
references, refer to the "Turn Up Node" chapter in the Cisco ONS 15310-CL and Cisco ONS 15310-MA
Procedure Guide.
Step 3 If the third timing source is a BITS input, complete the
page
Step 4 If the third timing source is an incoming port on the ONS 15310-CL or ONS 15310-MA, complete the
"Clear the LOS (OCN) Alarm" procedure on page
If the third timing source uses internal timing, complete the
Step 5
procedure on page
If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC (1 800
Step 6
553-2447).

1.7.235 SYSBOOT

The System Reboot alarm indicates that new software is booting on the 15310-CL-CTX or CTX2500.
No action is required. The alarm clears when all cards finish rebooting the new software. The reboot
takes up to 30 minutes.
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1 800 553-2447) in order to report a Service-Affecting (SA)
problem.
SYSBOOT is an informational alarm. It only requires troubleshooting if it does not clear.
Note

1.7.236 TIM

Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
1-138
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Objects: EXT-SREF, NE-SREF
"FRNGSYNC" condition on page 1-67
1-94.
1-154.
Default Severity: Major (MJ), Service-Affecting (SA)
SONET Logical Object: NE
Default Severity: Critical (CR), Service-Affecting (SA)
Chapter 1
or the "HLDOVRSYNC" condition on page 1-74
"Clear the LOS (BITS) Alarm" procedure on
1-100.
"Soft- or Hard-Reset a Controller Card"
Alarm Troubleshooting
after
78-17235-01