Carloss (Eqpt); Clear The Carloss (Eqpt) Alarm - Cisco ONS 15310-CL Troubleshooting Manual

1.7.37 CARLOSS (EQPT)

Step 15 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1 800 553-2447) in order to report a Service-Affecting (SA)
problem.
1.7.37 CARLOSS (EQPT)
A Carrier Loss on the LAN Equipment alarm generally occurs on OC-3 and OC-12 ports when the
ONS 15310-CL or ONS 15310-MA and the workstation hosting CTC do not have a TCP/IP connection.
The problem involves the LAN or data circuit used by the LAN (RJ-45) connector on the system. The
CARLOSS alarm does not involve an Ethernet circuit connected to an Ethernet port. The problem is in
the connection and not CTC or the node.
Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector.
Warning
Do not stare into the beam directly with optical instruments. Viewing the laser output with certain
optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of
100 mm could pose an eye hazard. Statement 1056
Use of controls, adjustments, or performing procedures other than those specified could result in
Warning
hazardous radiation exposure. Statement 1057

Clear the CARLOSS (EQPT) Alarm

If the reporting entity is a pluggable port module (PPM) port, confirm that the PPM is correctly
Step 1
configured by completing the following steps:
a.
b.
c.
d.
If the reporting port is an OC-3 or OC-12 port, verify connectivity by pinging the node that is reporting
Step 2
the alarm by completing the procedure in the
section on page
If the ping is successful, it demonstrates that an active TCP/IP connection exists. Restart CTC by
Step 3
completing the following steps:
a.
b.
c.
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
1-36
Default Severity: Major (MJ), Service-Affecting (SA)
SONET Logical Object: EQPT
Double-click the controller card (15310-CL-CTX or CTX2500).
Click the Provisioning > Pluggable Port Modules tabs.
View the Pluggable Port Modules area port listing in the Actual Eqpt Type column and compare
this with the contents of the Selected PPM area Rate column for the port.
If the rate does not match the actual equipment, you must delete and recreate the selected PPM.
Select the PPM, click Delete, then click Create and choose the correct rate for the port rate.
1-49.
Exit from CTC.
Reopen the browser.
Log into CTC.
"1.8.8 Verify Windows PC Connection to the Node (Ping)"
Chapter 1 Alarm Troubleshooting
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