Unsupported Platforms And Browsers; Unable To Verify The Ip Configuration Of Your Windows Pc; Verify The Ip Configuration Of Your Windows Pc; Table 1-2 Unable To Verify The Ip Configuration Of Your Windows Pc - Cisco ONS 15310-CL Troubleshooting Manual

1.8.4 Unsupported Platforms and Browsers

1.8.4 Unsupported Platforms and Browsers
Software R7.0 does not support the following platforms:
•
•
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Software R7.0 does not support the following browsers and JREs:
•
•

1.8.5 Unable to Verify the IP Configuration of Your Windows PC

Symptom
to successfully ping the IP address of your Windows PC to verify the IP configuration.
Table 1-2
Table 1-2
Possible Problem
The IP address is typed
incorrectly.
The IP configuration of
your Windows PC is not
properly set.

Verify the IP Configuration of Your Windows PC

Open a DOS command window by selecting Start > Run from the Start menu.
Step 1
In the Open field, type command and then click OK. The DOS command window appears.
Step 2
At the prompt in the DOS window (or Windows 98, NT, 2000, and XP), type ipconfig and press the
Step 3
Enter key.
The Windows IP configuration information appears, including the IP address, subnet mask, and the
default gateway.
Step 4 At the prompt in the DOS window, type ping followed by the IP address shown in the Windows IP
configuration information.
Step 5 Press the Enter key to execute the command.
If the DOS window displays multiple (usually four) replies, the IP configuration is working properly.
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
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Windows 95
Sun, Solaris, or UNIX 2.5
Sun, Solaris, or UNIX 2.6
Netscape 4.73 for Windows.
Netscape 4.76 on Sun, Solaris, or UNIX is not supported.
When connecting your Windows PC to the ONS 15310-CL or ONS 15310-MA, you are unable
describes the potential causes of the symptom and the solutions.
Unable to Verify the IP Configuration of Your Windows PC
Solution
Verify that the IP address used to ping the Windows PC matches the IP
address displayed when the Windows IP Configuration information is
retrieved from the system.
Verify the IP configuration of your Windows PC, see the
Configuration of Your Windows PC" procedure on page
If this procedure is unsuccessful, contact your network administrator for
instructions to correct the IP configuration of your Windows PC.
Chapter 1 General Troubleshooting
"Verify the IP
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