Philips Sopho 2000 IPS User Manual page 129

AUTOMATIC CALL DISTRIBUTION (ACD)
SILENT MONITOR-ACD
HARDWARE REQUIRED
To provide the delay announcement for ACD:
DAT card or MP card (built-in DAT)
To provide the external Call Waiting Indicator:
DK card or MP card (built-in External Equipment Interface)
External Indicator
Requirement for External Indicator
Control Method: Ground/Battery (Maximum125 mA)
Type: Visual and/or Audible type with volume control
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NWA-008845-001 Rev.5.0
32ch1002.fm