Philips Sopho 2000 IPS User Manual page 123

A
CM41 Set the interval time of ACD Delay Announce-
ment.
Specify the maximum ACD call waiting time
for ACD PEG Count, and waiting time before
ACD Delay Announcement.
CM49 Assign the ACD Delay Announcement func-
tion and the ACD Second Delay Announce-
ment function to the required Digital
Announcement Trunk.
END
DESCRIPTION
AUTOMATIC CALL DISTRIBUTION (ACD)
• Y=0
(1) 47
(2) 01-30: 4-120 seconds
If no data is set, the default setting is 32-36
seconds.
• Y=0
(1) 16
(2) 01-30: 4-120 seconds
If no data is set, the default setting is 32-36
seconds.
• Y=00
(1) 000-001: Built-in DAT on MP card
002-127: Digital Announcement Trunk
(2) 11XX: ACD Second Delay Announce-
XX : 00-15: ACD group No.
– 105 –
DELAY ANNOUNCEMENT-ACD
DATA
(4 second increments)
(4 second increments)
Card No. assigned by CM10/
CM14
ment
NWA-008845-001 Rev.5.0
32ch1002.fm