Cisco ONS 15454 Troubleshooting Manual page 323

Chapter 2 Alarm Troubleshooting
c.
If the card is used as a timing reference, change the timing reference:
Step 7
a.
b.
c.
d.
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
Step 8
for more information or call Cisco TAC 1 800 553-2447 in order to report a Service-Affecting (SA)
problem.
2.7.169 INCOMPATIBLE-SEND-PDIP
The Incompatible Software alarm is raised when the PDIP provisioning on CTC differs from the
provisioning on the host node.
Clear the INCOMPATIBLE-SEND-PDIP Alarm
Reconfigure the send-PDI-P-alarm capability in CTC to align with the host node settings.
Step 1
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
Step 2
for more information or call TAC (1-800-553-2447).
2.7.170 INCOMPATIBLE-SW
The Incompatible Software alarm is raised when CTC cannot connect to the NE due to incompatible
versions of software between CTC and the NE. The alarm is cleared by restarting CTC in order to
redownload the CTC jar files from the NE.
Clear the INCOMPATIBLE-SW Alarm
Restart the CTC application.
Step 1
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
Step 2
for more information or call TAC (1-800-553-2447).
November 2009
Click Delete and click Yes in the dialog box that appears.
Click the Provisioning > Timing > General tabs.
Under NE Reference, click the drop-down arrow for Ref-1.
Change Ref-1 from the listed OC-N card to Internal Clock.
Click Apply.
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: SYSTEM
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SONET Logical Object: SYSTEM
2.7.169 INCOMPATIBLE-SEND-PDIP
Cisco ONS 15454 Troubleshooting Guide, R8.5
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