Cisco ONS 15454 Troubleshooting Manual page 160

1.9.4 Unsupported Platforms and Browsers
You can obtain browsers at the following URLs:
Note
Netscape:
Internet Explorer:
Mozilla:
JRE 5.0 is required to run Software R8.5. JRE 5.0 is provided on the software CD.
Note
1.9.4 Unsupported Platforms and Browsers
Software R8.5 does not support the following platforms:
•
•
•
Software R8.5 does not support the following browsers and JREs:
•
•
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1.9.5 Unable to Verify the IP Configuration of Your PC
Symptom
address of your PC to verify the IP configuration.
Verify the IP Configuration of Your PC
Open a DOS command window by selecting Start > Run from the Start menu.
Step 1
In the Open field, type command and then click OK. The DOS command window appears.
Step 2
At the prompt in the DOS window, type one of the following commands:
Step 3
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Cisco ONS 15454 Troubleshooting Guide, R8.5
1-116
http://browser.netscape.com/browsers/default.jsp
http://www.microsoft.com
http://mozilla.org
Windows 95
Solaris 2.5
Solaris 2.6
Netscape 4.73 for Windows.
Netscape 4.76 on Solaris is not supported.
Netscape 7 on Solaris 9 or 10 is only supported with JRE 5.0.
When connecting your PC to the ONS 15454, you are unable to successfully ping the IP
The IP address and/or subnet mask was entered incorrectly.
Possible Cause
Verify that the IP address used to ping the PC matches the IP address displayed
Recommended Action
when in the Windows IP Configuration information retrieved from the system. See the
IP Configuration of Your PC" procedure on page
Possible Cause The IP configuration of your PC is not properly set.
Verify the IP configuration of your PC. Complete the
Recommended Action
Configuration of Your PC" procedure on page
Network Administrator for instructions to correct the IP configuration of your PC.
For Windows 98, NT, 2000, and XP, type ipconfig and press the Enter key.
Chapter 1
1-116.
1-116. If this procedure is unsuccessful, contact your
General Troubleshooting
"Verify the
"Verify the IP
November 2009