8 Troubleshooting
8.5 Troubleshooting: Fraction collector
Problem
Tubes do not fit in the
Cassette
Deep well plate does
not fit in the Cassette
The Cassette does not
fit the Cassette tray
Cassette tray in wrong
position
388
Possible cause and action
Wrong tube dimensions are used
•
Check that the used tubes have the right dimensions.
See Section 3.10.3 Cassettes, cassette tray and racks,
on page 89 for information about tubes and Cassettes.
QuickRelease function is worn out
•
Order a new Cassette. See Built-in fraction collector,
on page 525 for ordering information.
Unsupported deep well plate model
•
Check that the deep well plates are supported. See
Section 3.10.3 Cassettes, cassette tray and racks, on
page 89.
The Cassette is turned in the wrong direction
•
See Section 5.8.1 Prepare the built-in fraction collector,
on page 203 for information of how to place the Cas-
settes.
Objects or dirt under the Cassette
•
Remove the object or dirt.
The Cassette tray positioning discs in the Frac
•
chamber are missing
Replace the Cassette tray positioning discs in the Frac
chamber. See Section 7.6.4 Clean built-in fraction col-
lector, on page 301.
Incorrect positioning of the Cassette tray in the Frac
•
drawer
Make sure that the front of the tray (marked with the
GE logo) is facing the front of the Frac drawer. See
Section 5.8.1 Prepare the built-in fraction collector, on
page 203.
Dirt under the Cassette tray
Remove the dirt.
ÄKTA avant User Manual 29035184 AE