Chapter 1 System Management
1.13 Remote Support Management (REMCS)
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Result notification information
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Time Information
Refer to
If an error screen appears under the following conditions, check the parameter settings.
•
The required items are not specified
•
Wrong values are entered
•
When "MNT" is specified for the "LAN Port used for Remote Support" and when the IP Address of the
Proxy server/SMTP server/POP server is the same as the broadcast address of the MNT port
•
When "RMT" is specified for the "LAN Port used for Remote Support" and the IP Address of the Proxy
server/SMTP server/POP server is the same as the broadcast address of the RMT port
•
The IP address of the Proxy server/SMTP server/POP server is the same as the local host address
3
Click the [Set] button.
A confirmation screen appears.
4
Click the [OK] button.
Changing of the communication environment information starts.
5
Click the [Done] button to return to the screen when starting this function in
After completing the setting, the REMCS center sends the setting confirmation result to the
"Administrator E-Mail Address" or the "Connection check operator E-Mail Address". Make sure to
confirm the setting results.
Step 2
in
"1.13.2 Setup Remote Support" (page 193)
Step 2
in
"1.13.2 Setup Remote Support" (page 193)
200
ETERNUS Web GUI User's Guide (Settings)
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for setting items.
for setting items.
Step
1.
End of procedure
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