Technical Support; Table 1: Contacting Northstar - NorthStar 961 Reference Manual

Technical support

Hearing from you
Service and repair
961/962 Operations and Reference Manual, Rev. A
After you follow the instructions in this manual, if you need
technical support or if you have any other questions, you can
contact Northstar by email, fax, phone, or U.S. mail as follows:

Table 1: Contacting Northstar

Email :
Service: service@northstarcmc.com
Sales: sales@northstarcmc.com
Fax :
Service: 978/897-1595
Sales: 978/897-7241
Telephone:
Main number: 978/897-6600 or 800/628-4487
U.S. mail:
30 Sudbury Road
Acton, MA 01720
Web site:
www.northstarcmc.com (you can send email to
Northstar from this site)
Your feedback is important and helps ensure that this manual
is a valuable resource for all 961/962 users. Send your
questions, comments, or suggestions about this manual to:
In case of an operating problem, you may contact your dealer
or return the system to the Northstar factory for diagnosis and
repair. (You may want to back-up any user-defined waypoints
and routes before returning the system for repair; for details,
see "Maintenance functions" starting on page 14-17.) When
describing an operating problem, be as complete and accurate
as possible. Be sure to have your serial number and software
docs@northstarcmc.com
Chapter 1 - Quick Start
Page 1-7