Technical Support - NorthStar 972 Quickstart Manual And Reference Manual

Technical support

Northstar products are manufactured and
serviced by BNT Marine Electronics.
If you need technical support, or have any
other questions after you've followed the
instructions in this manual, you can
contact the factory as follows:
by Telephone:
978/897-6600 or 800/628-4487
by E-mail:
Service: service@bntmarine.com
Sales: sales@bntmarine.com
by Fax:
Service: 978/897-1595
Sales: 978/897-7241
by U.S. mail:
Northstar
30 Sudbury Road
Acton, MA 01720 USA
Additional information is available at
Northstar's website:
Reference Manual Revision B
www.NorthstarNav.com
Hearing from you
Your feedback is important and helps
ensure that this manual is a valuable
resource for all 972 users. Send your ques-
tions, comments, or suggestions about this
manual to:
manuals@bntmarine.com
Service and repair
In case of a 972 operating problem, check
all interconnecting cables and fuses. If you
continue to have problems, contact your
dealer or the factory for additional assis-
tance. If required, you can return the 972
to the factory for diagnosis and repair.
When calling, be sure to have your 972
serial number and software revision avail-
able. In describing a problem, be as
complete and accurate as possible. Before
returning the 972 for repair, you may want
to save your waypoints and routes. If the
unit is properly networked to another 972
display, a copy of your waypoints and
routes is already saved in the other unit.
You can also transfer data to a Northstar
6000 series or older navigator or to a PC as
described on pages 80 and 83.

Technical support

Getting Started
5