Maintenance Functions - NorthStar 961 Reference Manual

Maintenance functions

Maintaining the
system
Installing 961/962
software updates
Troubleshooting
961/962 Operations and Reference Manual, Rev. A
3. Insert the disk into the drive (either a floppy disk or a zip
disk), then press the CONFIRM key.
The SAVING LOG DATA dialog box appears, asking you
to wait while log data is saved. This dialog box is followed
by the SUMMARY OF LOG DATA dialog box, showing
the number of log files saved.
4. Press the CONFIRM key to return to the DATABASE
FUNCTION screen.
To clean the glass lens of the control head, use a commercially
available glass cleaner. Periodically, dust the processor,
especially around its floppy or zip drive, and the CD-ROM
drive.
Periodically, you may become aware of the release of a new
version of 961/962 software. To request the current software
update on a CD-ROM, call the Northstar Service Department.
Installation instructions are provided with the CD; be sure to
read and follow these instructions carefully. To ensure that
you receive the correct CD-ROM, be sure to give the Northstar
service technician your current software version. To find the
version of your software, press the STAR key to display the
SERVICE MENU screen, then press the PRODUCT
INFORMATION key. The software version number is located in
the PROCESSOR SN/REV field.
Dealing with common problems
For common problems, refer to "Table 13: Service checklist"
below. If your 961/962 isn't working properly or for
troubleshooting an installation, be sure to refer to the
Northstar 961/962 GPS Chart Navigator Installation Manual. If
you still have problems, call your dealer or call the Northstar
Service Department at 978/897-6600. Whenever contacting or
corresponding with either your Northstar dealer or the factory,
be sure to have your 961/962's serial number and software
Chapter 14 - Service and Maintenance Functions
Page 14-17