[F120] Database Abnormality - Toshiba e-STUDIO206L Service Manual

SRAM Key FROM Key
Status Status
KeyNull/ KeyNull/
KeyBroken KeyBroken
KeyMismatch KeyMismatch
* AccessFailed or KeyMismatch

[F120] Database abnormality

Classification
Other service call
Check item
Setting
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<No USB backup data>
1. Create the partition in the HDD/SSD, and reinstall the
system software.
 P. 9-19 "9.3.3 Precautions and procedures when
replacing the HDD"(Perform step 3 or later in "[E]Replace /
Format HDD")
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]  2. Restore SRAM Data from USB
(For details, see "12.1.4Cloning procedure [B]Restore
procedure")
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in  P. 9-24 "9.3.4
Precautions and Procedures when replacing the SYS
board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
<The error occurs when the SYS board is replaced>
Recover the encryption key on the SYS board. (Transfer the
license from SYS-SRAM to SYS-FROM.)
 P. 9-24 "9.3.4 Precautions and Procedures when replacing
the SYS board"([D]Restore ADI key)
<The error occurs except when the SYS board is replaced>
Recover the encryption key on the SRAM board. (Transfer the
license from SYS-FROM to SYS-SRAM.)
 P. 9-31 "9.3.8 Precautions and Procedures when replacing
SRAM board"([G]Backup ADI key)
Database abnormality: Database is not operating normally.
1. Check that no jobs remain and rebuild the databases. ([5]
+ [C] + [POWER] -> 4. Initialize database -> 1. LDAP DB
and 2. Log DB (Job,Msg).
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] -> 4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining,
delete it after finishing.
• When "Rebuilding all databases" is performed, all
data including log/user/role/group/department
information and address book data are deleted. If
you back up the data in advance, they will be
recovered by restoring them after rebuilding the
database.
e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
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Measure
Error item
Measures
ERROR CODE AND TROUBLESHOOTING
8