[F109_3] Key Consistency Error (Hdd Encryption Parameter Damage) - Toshiba e-STUDIO206L Service Manual

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[F109_3] Key consistency error (HDD encryption parameter damage)

Classification
Other service call
Check Item
Encryption key status confirmation
Take measures given in the following table according to the messages displayed in the SRAM Key
Status and FROM Key Status fields.
Remarks:
If the error is not cleared, reinstallation of the OS data, master data and application is needed.
SRAM Key
FROM Key
Status
*
AccessFailed
AccessFailed
*
OK
KeyNull/
KeyBroken
AccessFailed
OK
KeyNull/
OK
KeyBroken
e-STUDIO206L/256/306/356/456/506 / 207L/257/307/357/457/507
ERROR CODE AND TROUBLESHOOTING
Key consistency error - Parameter used for HDD partition
encryption are damaged.
Check the message displayed by [3] + [C] + [START]  5.
Key Backup Restore.
Status
Replace the SYS board.
 P. 9-24 "9.3.4 Precautions and Procedures when replacing
the SYS board" (all steps)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]  2. Restore SRAM Data from USB
(For details, see "12.1.4Cloning procedure [B]Restore
procedure")
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in  P. 9-24 "9.3.4
Precautions and Procedures when replacing the SYS
board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
Replace the SYS board.
 P. 9-31 "9.3.8 Precautions and Procedures when replacing
SRAM board" (for the SYS board, all steps)
Recover the encryption key on the SYS board.
 P. 9-24 "9.3.4 Precautions and Procedures when replacing
the SYS board" ([E]Restore encryption key)
Replace the SRAM board (for the SYS board).
 P. 9-31 "9.3.8 Precautions and Procedures when replacing
SRAM board" (all steps)
Recover the encryption key on the SRAM board.
 P. 9-31 "9.3.8 Precautions and Procedures when replacing
SRAM board" (for the SYS board, [H]Backup encryption key)
8 - 206
Contents
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