Cisco D9865 Installation And Configuration Manual
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Cisco D9865 Installation And Configuration Manual

Software version 2.20
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See also: Operation & Installation Manual
Cisco D9865 Satellite Receiver Software
Version 2.20 Installation and
Configuration Guide
December 2013
Cisco Systems, Inc.
www.cisco.com
Cisco has more than 200 offices worldwide.
Addresses, phone numbers, and fax numbers
are listed on the Cisco website at
www.cisco.com/go/offices.
Text Part Number: OL-31085-01

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  • Page 1 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide December 2013 Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices. Text Part Number: OL-31085-01...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    C H A P T E R About the Video Standard Satellite Receiver Startup Quick Setup Instructions Rear Panel Connections D9865B Satellite Receiver D9865H Satellite Receiver D9865D Satellite Receiver Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 4 Viewing Favorites Viewing Timers Changing Channels Setting Timers Setting a Reminder Timer From EPG Editing a Timer Profile Deleting a Timer Profile Setting Up Your Favorite Channels 4-10 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 5 4-47 Setting up SNMP 4-48 Configuring Noise Cutoffs 4-50 Setting up Alarms and Warnings 4-53 Performing Over-the-Air Downloads 4-55 Setting Bootable Application Selection 4-56 Viewing System Information 4-57 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 6 Setting up Subtitles 5-31 Setting up Audio 5-33 Viewing System Information 5-34 Viewing Features/Licenses 5-35 Setting Up IP Information 5-36 To Configure Management and Data Port Settings 5-36 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 7: Viewing Hardware Information

    C H A P T E R Alarm Messages Warning Messages 6-10 Troubleshooting 6-13 Technical Specifications A P P E N D I X Receiver Specifications General Tuner Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 8 Preset - Number 64 LNB Setup - Configuration 1 to 9 LNB Setup - Configuration 10 Video Setup Subtitle Setup Audio Setup Administration POV Mode Advanced Administration Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide viii OL-31085-01...
  • Page 9 Dish Setup (User Mode) Dish Setup (Installer Mode) Video Setup Subtitles Audio Setup Administration Advanced Administration POV Mode IP Setup Change IP Address Unicast/Multicast IP Setup SNMP Setup Trap Destinations Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 10 Noise Cutoffs Alarms and Warnings Alarm/Warning Setup Download Bootable App Selection (Screen) Info Declaration of Conformity A P P E N D I X N D E X Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 11: Preface

    Preface This guide describes the audience, use and organization of the Cisco D9865 Satellite Receiver Software Version 2.15 Installation and Configuration Guide. The preface also outlines the document conventions and support information. This preface contains the following sections: Document Revision History, page xi •...

  • Page 12: Organization

    Elements in square brackets are optional. {x | y | z } Required alternative keywords are grouped in braces and separated by vertical bars. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 13: Related Publications

    Means reader be warned. In this situation, you might perform an action that could result in Warning bodily injury. Related Publications These documents provide more information on the D9865 Satellite Receiver and are available from the Cisco.com site: Cisco D9865 Satellite Receiver Release Version 2.15 Release Note •...
  • Page 14 Preface Related Publications Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 15: Safety Precautions

    Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 16 Replacement Parts: When replacement parts are required, be sure the service technician uses replacement parts specified by Cisco, or parts having the same operating characteristics as the original parts. Unauthorized part substitutions made may result in fire, electric shock or other hazards.

  • Page 17: Satellite Receiver & Satellite Antenna Grounding

    Corrosion and weathering can cause a poor electrical connection at the splice which can lead to an ineffective and dangerous ground condition. Figure 1 Outdoor Antenna Grounding Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide xvii OL-31085-01...

  • Page 18: Safety Precautions (Eu Market)

    Um Feuer oder elektrischen Schock zu vermeiden: • Keiner Nässe oder Feuchtigkeit aussetzen. • Keine Flüssigkeiten auf oder in der Nähe des Gerätes verschütten. • Den oberen Deckel nicht öffnen. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide xviii OL-31085-01...

  • Page 19: Advertencia

    Ne l'incorporez pas dans une installation comme une bibliothèque, une étagére, à moins que l'installation offre une ventilation appropriée. Installez cet appareil sur une surface dégagée, stable et sans vibration capable de supporter son poids • et sa taille. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 20: Vorsicht

    As the colours of the wires in the mains lead of this apparatus may not correspond with coloured markings identifying the terminal in your apparatus, proceed as follows: Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 21 Do not connect the blue or brown wires to the earth terminal of a three-pin plug. Note: The earth terminal is distinguished by its color (green, or green-yellow), or by being marked with the letter E, or marked with the safety earth symbol Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 22 Safety Precautions Safety Precautions (EU Market) Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide xxii OL-31085-01...

  • Page 23: Chapter 1 Quick Setup

    C H A P T E R Quick Setup This chapter provides a quick setup of your D9865 Satellite Receiver. If you are unsure about which receiver settings to use, contact your local service provider for assistance. This chapter presents the...

  • Page 24: Quick Setup Instructions

    Once you have selected your network preset by scrolling through the presets in the Preset field, press the blue button to Activate the displayed preset as the current preset. Go to Step 5. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 25: Rear Panel Connections

    If the dish is not aligned, the “Acquisition Failed” message is displayed. Select OK to save the settings. Go to the Dish Setup menu to align the dish. Rear Panel Connections D9865B Satellite Receiver The following displays the rear panel of the D9865B Satellite Receiver: Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 26: D9865H Satellite Receiver

    The following displays the rear panel of the D9865H Satellite Receiver: D9865D Satellite Receiver The following displays the rear panel of the D9865D Satellite Receiver. Only ETH1 Ethernet port is currently available. Note Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 27: Chapter 2 Introduction

    C H A P T E R Introduction This chapter is a general introduction to the Cisco® D9865 Satellite Receiver. It describes the most common applications and interfaces of the receiver. This chapter presents the following major topics: Overview, page 2-1 •...

  • Page 28: Mib Browser

    A MIB Browser is a type of SNMP manager, which can be used to communicate with SNMP agents. It is a tool for reading and writing to controls and status objects defined by the MIB. A MIB file is included in the delivery from Cisco for the D9865 Satellite Receiver to support third party SNMP managers. Key Features...

  • Page 29: Chapter 3 Front Panel Operation

    C H A P T E R Front Panel Operation This chapter describes how to set up the D9865 Satellite Receiver using the front panel keys and display. This information is primarily applicable for standalone operation. This chapter presents the following...

  • Page 30: Front Panel Leds

    Off when no signal has been found. For more information about troubleshooting your satellite receiver, see Troubleshooting, page 6-13 MENU On when on-screen menus are displayed. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 31: Ci Slot

    You must be in video mode (i.e., on-screen menus not displayed) to perform this function on the Note receiver front panel. This function is not available through the remote control. Note Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 32: Common Interface Modules

    Aston Consumer CAM for descrambling Viaccess V9528240 Remote Control Functions The remote control is provided as a standard feature with the D9865 Satellite Receiver. After unpacking your satellite receiver, check that you have the following accessories (if ordered): One IR (Infra-Red) Remote Control transmitter (RCU) •...
  • Page 33 If the receiver is enabled to receive EPG (Electronic Program Guide) data, an interactive EPG guide will be displayed when pressed. If not, a channel list menu and video will be displayed. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 34 Red – different on each menu. Aso displays the soft keyboard. Green – different on each menu Yellow – different on each menu Blue – different on each menu Setup Displays the Setup Menu. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 35: Chapter 4 Setup And Monitoring Via On-Screen Display

    C H A P T E R Setup and Monitoring via On-Screen Display This chapter describes how to set up and monitor the D9865 Satellite Receiver using the on-screen display. This information is primarily applicable for standalone operation. This chapter presents the...
  • Page 36 As shown above, you can select the Channel List, One Button Channel Change, or the Setup Menu. Channel List – displays all the available subscriber channels. See an example of a Channel List • below. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 37: About Using The On-Screen Menus

    The steps in this chapter are based on using the remote control. For more information on Note changing a setting on a menu using the front panel controls, see About the Front Panel, page 3-1. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 38: The On-Screen Buttons

    Select a channel from the channel list and press OK. This will tune to the selected channel (top right) and the channel information is displayed in the bottom right of the channel list. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 39: Introducing Epg

    From the Main Menu, select EPG and press OK. The EPG main screen is shown below. The EPG screen enables you to browse by channel, which lists all the available programs in order by time of day and date. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 40: Parts Of The Guide

    Press the red button (Favorite) to view a list of all the configured Favorite profiles. For more information on setting up the favorite profiles, see Setting Up Your Favorite Channels, page 4-10. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 41: Viewing Timers

    You cannot set a timer for a program that has already started. Note Proceed as follows to set a reminder timer from EPG: From the Main Menu screen, select EPG and press OK. Step 1 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 42 The following is an example of a reminder that appears on-screen: Seconds left before the program starts Press OK to close the reminder window and tune to the specified channel. Otherwise, press Exit to close the reminder window. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 43: Editing A Timer Profile

    From the Timers screen, scroll to the Timer profile you want to delete using the buttons. Step 2 Select Delete or press the red button (Delete). A warning message appears confirming your deletion. Step 3 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 44: Setting Up Your Favorite Channels

    Step 4 Setting Up Your Favorite Channels The Favorite screen displays a list of all the favorites configured in the D9865. Favorites allow you to surf through the channels you have set up as your favorite channels, skipping over other channels.

  • Page 45: Editing A Favorite Profile

    Select Edit or press the blue button (Edit). The Edit Favorite List screen is displayed. Make the necessary changes. Step 4 Press the green button (Save) to save the Favorites list. Step 5 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-11 OL-31085-01...

  • Page 46: Deleting A Favorite Profile

    From the Main Menu, select One Button Channel Change and press OK. The Button colors (Red, Green, Yellow, and Blue) corresponds to the colored buttons at the bottom of the remote control (see below). Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-12 OL-31085-01...
  • Page 47 You can use the one button channel change if the screen is displaying video only. The one button channel Note change does not work if EPG, Channel Banner, or on-screen menus are displayed. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-13 OL-31085-01...

  • Page 48: Setup Menu

    • From this menu, you can access other sub-menus to display information about the receiver – software, and hardware versions, view device status and other signal-related parameters. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-14 OL-31085-01...

  • Page 49: Setting Up Tuning / Preset

    1.0 to 45.0 Range for DVB-S in MS/s. 30.0 1.0 to 31.0 Range for DVB-S2 in MS/s. NetId Enter number Obtain the number from your service provider. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-15 OL-31085-01...
  • Page 50 1.2. This must be enabled to control the DiSEqC switch. LNB Power must be on to use this setting. Refer to http://www.eutelsat.com/satellit es/4_5_5.html for more information. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-16 OL-31085-01...

  • Page 51: Setting Up The Preset / Lnb

    From the Tuning / Preset screen, press the yellow button (Preset) to set up the Preset/LNB. Step 1 Step 2 The following table describes each of the available options: Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-17 OL-31085-01...

  • Page 52: Selecting The Active Preset

    Press MENU to go to the previous menu. Step 5 It will take up to 30 seconds for signal acquisition to occur. It can take longer if the symbol rates Note are low. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-18 OL-31085-01...

  • Page 53: Editing Network Presets

    You can configure up to 10 LNB presets. Note Step 2 The following table describes each of the options: Selection Options Description LNB Configuration 1 to 10 Number identifying the current preset LNB configuration. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-19 OL-31085-01...
  • Page 54 If you enter an invalid frequency setting or a setting that does not correspond to the selection, a pop-up Note message such as “Input value out of range" is displayed. Step 3 Press the green button (Save) to save your settings. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-20 OL-31085-01...

  • Page 55: Setting Up The Satellite Dish

    Proceed as follows to set up the dish: From the Setup Menu, select Dish Setup and press OK. By default, the Dish Setup screen is displayed Step 1 in User mode. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-21 OL-31085-01...
  • Page 56 Press the yellow button to switch between User and Installer modes. The Installer mode is for Installers Step 4 only. Step 5 The following table describes each of the available options for the Installer mode: Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-22 OL-31085-01...
  • Page 57 Updates the position of the dish according to the current position. For more information, refer to the dish manual provided by the dish manufacturer. None No action is performed. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-23 OL-31085-01...
  • Page 58 Displays the relative strength of the received RF input signal. It is displayed in the range from 0 to 100. Signal Lock Indicates whether the receiver is synchronized with the received RF signal. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-24 OL-31085-01...

  • Page 59: Adjusting The Satellite Position In Installer Mode

    Align the dish to achieve signal lock and then best signal quality. The signal adjustment tone automatically outputs as PCM audio type only, regardless of the Digital Note Audio Preference set in Audio Setup. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-25 OL-31085-01...

  • Page 60: Signal Level And Signal Quality

    Check with your satellite or local service provider before changing the video settings to ensure it is set correctly. Press OK to continue with the edit. Otherwise, select Cancel. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-26 OL-31085-01...
  • Page 61 Sets TV channel for video 3 or 21, display. depending on 21-69 for PAL TV modulator installed. TV Aspect Ratio 4:3, 16:9 The aspect ratio of the intended TV system. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-27 OL-31085-01...

  • Page 62: Actual Conversion Table

    Image None None Normal Picture Auto None No conversion 16:9 L/B None Conversion is not possible. Normal picture. 4:3 CCO None Conversion is not possible. Normal picture. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-28 OL-31085-01...
  • Page 63 None No conversion. Normal picture. 16:9 16:9 16:9 L/B None Conversion is not possible. Normal picture. 16:9 16:9 4:3 CCO None Conversion is not possible. Normal picture. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-29 OL-31085-01...
  • Page 64 16:9 14:9 14:9 Compromises some up-sampling. Some black bars and some cropping are visible. 16:9 16:9 SCALE None Conversion is not possible. Picture appears tall and thin. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-30 OL-31085-01...

  • Page 65: Video Output Restrictions

    Setup Menu Video Output Restrictions The following table describes the nature of the Video Outputs given the source video stream and selections that can be made by the user. The D9865 does not provide video format conversion. Source Video User Selected...

  • Page 66: Setting Up Subtitles

    Displays only DVB subtitles. For example, if DVB is selected, but both DVB and Imitext subtitles are being transmitted on the same channel, only DVB subtitles will be displayed. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-32 OL-31085-01...

  • Page 67: Setting Up Audio

    Proceed as follows to select the audio source. From the Setup Menu screen, select Audio Setup and click OK. The following table describes each of the options: Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-33 OL-31085-01...

  • Page 68: Digital Audio Preference Settings

    61937) Dolby Digital Dolby Digital (follows Dolby Digital Plus (No Dolby Digital Plus (< 1.5 IEC 61937) over-clocking, follows Plus Mbps) SMPTE-338) (over-clocking x4, follows IEC 61937) Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-34 OL-31085-01...

  • Page 69: Viewing Advanced Settings

    From this menu, you can configure alarm and warning settings. – Download • From this menu, you can control and view the status of a code download. – Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-35 OL-31085-01...

  • Page 70: Setting Up Advanced User Settings

    Lock level 0 to 3 Restricts access and prevents unauthorized changes to receiver settings. For details on changing the lock level, see Changing the Lock Level, page 4-38. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-36 OL-31085-01...
  • Page 71 Actual Lock Level Displays the current lock level. Adv Admin Displays the Advanced Administration screen. For more information, see Changing the Lock Level Password, page 4-38. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-37 OL-31085-01...

  • Page 72: Changing The Lock Level

    Cisco customer support. To change the lock level password: From the Administration screen, press the yellow button (Adv Admin). Step 1 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-38 OL-31085-01...

  • Page 73: Performing A Factory Reset

    Note If the password is lost or is unavailable, contact Cisco customer support. Performing a Factory Reset The Factory Reset (F/R) is used for restoring the receiver’s factory presets (defaults). When activated, the current receiver settings are replaced by the default settings.

  • Page 74: Resetting The Web Gui Login Information

    In Open mode, the receiver ignores inconsistent scrambling descriptions within the signal. Caution Operating in this mode may cause the decoder not to respond to certain advanced uplink controlled features, such as service replacement. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-40 OL-31085-01...

  • Page 75: Viewing The Network Setup Menu (D9865D Only)

    From this menu, you can configure the receiver for Ethernet operation. – Unicast IP Setup • From this menu, you can configure network destinations for unicast transmission. – Multicast IP Setup • Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-41 OL-31085-01...

  • Page 76: Configuring Ip Setup

    The MPE output receives IP packets from the transport stream and the IP data can be sent through an Ethernet switch to an IP router or directly to a receiving device. The diagram below shows an example of the D9865 receiver used in an MPE application. Figure 4-1 D9865 in MPE Application Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide...
  • Page 77 MPE data. Select Low Jitter to emit the IP packets in a constant stream, resulting in low latency. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-43...
  • Page 78 Mask Subnet Mask 255.0.0.0 255.255.0.0 255.255.255.0 Only Port 1 is available for this release. Note Press the green button (Save) to save your changes. Step 3 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-44 OL-31085-01...

  • Page 79: Setting The Unicast Ip Address

    From the Unicast IP Setup screen, press the green button (Add) to add a new address. Step 1 Make the necessary changes. The following table describes each of the options: Step 2 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-45 OL-31085-01...
  • Page 80 Press OK. The Edit/Delete Unicast IP screen is displayed. Select Delete or press the red button (Delete). A message appears to confirm the deletion. Step 3 Press OK. Step 4 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-46 OL-31085-01...

  • Page 81: Setting The Multicast Ip Address

    Set the multicast destination IP address, in the range from 0 to 255 for each of the four fields in the Step 2 following format: ###.###.###.###. For example, 225.1.1.1. Press the green button (Save) to save your changes. Step 3 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-47 OL-31085-01...

  • Page 82: Setting Up Snmp

    Note Viewing Trap Destinations You can assign up to 10 entries to the Trap Destination and Community String fields. Note Proceed as follows to view trap destinations: Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-48 OL-31085-01...
  • Page 83 (i.e., fault messages). Community String public or custom string. Up to 31 Set the community string for the trap IP characters. address above. The default is public. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-49 OL-31085-01...

  • Page 84: Configuring Noise Cutoffs

    Step 2 Select Yes to edit. Otherwise, select No. Step 3 The following table describes each of the options: Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-50 OL-31085-01...
  • Page 85 Restore setting for a nominal delay of 8 seconds. The delay is between the time the condition is first detected and the time the transport is restored. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-51 OL-31085-01...
  • Page 86 The following displays the transport and audio default C/N Margin relationships: Figure 4-2 Transport Default C/N Margin Relationship Transport Muted Transport Mute Transport C/N Margin Transport Restore Transport Restored Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-52 OL-31085-01...

  • Page 87: Setting Up Alarms And Warnings

    AW Banner will not appear if EPG, Channel Banner or on-screen menus are displayed. The Active Alarms displays the number of currently active Alarms, and the Active Warnings indicates Step 3 the number of currently active Warnings. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-53 OL-31085-01...
  • Page 88 No, the fault won’t be reported. Send Trap (D9865D only) When set to Yes, the SNMP trap message will be sent to the trap destination; otherwise the warning message will be ignored. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-54 OL-31085-01...

  • Page 89: Performing Over-The-Air Downloads

    If an unforced download is in progress and you change the DL Mode from Never to Always or Once, the download will start. Press OK to save the DL mode changes. Step 3 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-55 OL-31085-01...

  • Page 90: Setting Bootable Application Selection

    Press the blue button (Safe App) to reboot the receiver and load the factory installed application version. Press the red button (Delete) to remove the selected application version. You will be prompted to continue or not. Press OK to continue the deletion. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-56 OL-31085-01...

  • Page 91: Viewing System Information

    • From this menu, it displays the RF input status. – ADP Status • This menu displays the Encrypted and Non-encrypted Addressed Data Packet Count – information. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-57 OL-31085-01...

  • Page 92: Viewing The Version Information

    Displays the ISE Version Number and ISE User Address. Viewing Hardware Information Proceed as follows to view the hardware information. From the Info screen, select Hardware Information and press OK. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-58 OL-31085-01...

  • Page 93: Viewing Service Information

    Viewing Installed Options Proceed as follows to view the installed hardware options: From the Hardware Information screen, press the yellow button (Inst Opt). The Installed Options screen displays the hardware options installed in the current D9865 satellite receiver. Viewing Service Information Proceed as follows to view the service information.

  • Page 94: Viewing Channel Information

    Viewing Channel Information Proceed as follows to view the Channel Information screen: From the Info screen, select Channel Information and press OK. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-60 OL-31085-01...
  • Page 95 Indicates the type of CA used for the received signal. CA Scrambled Indicates whether the received signal is scrambled. CA Encrypted Indicates whether the received signal is encrypted. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-61 OL-31085-01...

  • Page 96: Viewing Dvb-Ci Information

    (Conditional Access Module) Smartcard to decrypt purchased programming. You must be authorized to view the programming available via the Smart Card from your service Note provider. CAMs must be purchased from Cisco. For a list of the supported CAMs, see Common Interface Modules, page 3-4.

  • Page 97: Viewing Device Status Information

    Viewing the Active Alarm and Warning Messages To View the Active Alarm Messages Proceed as follows to view the active alarms: From the Info screen, select Active Alarm and press OK. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-63 OL-31085-01...
  • Page 98 Chapter 4 Setup and Monitoring via On-Screen Display Setup Menu The Active Alarm screen displays all the active alarm messages for the D9865 system. The following table shows the alarm status table information: Active Alarm Information Description Name of Alarm Name of the alarm.

  • Page 99: Viewing The Rf Status

    LO1 or LO2 frequency, depending on the current Downlink frequency setting. This is only used in Ku-Band dual LNB application. Indicates the current Automatic Frequency Control adjustment, in MHz. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-65 OL-31085-01...
  • Page 100 Signal Quality is continuously updated to indicate the relative quality of the received RF input signal. Viewing Advanced RF Diagnostics The Advanced RF diagnostics screen is primarily used by Cisco customer support for information purposes only, if needed. Proceed as follows to view the Advanced RF Diagnostics screen: From the RF Status screen, press the blue button (Adv RF).

  • Page 101: Viewing Adp Status

    Indicates the total Encrypted Addressed Data Packet Count. This count indicates the amount of transmitted ADP information being accurately received and processed. Ideally, the ADP(ENC) Passed and ADP(ENC) Total Received numbers should be identical. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-67 OL-31085-01...
  • Page 102 ADP(ENC) and ADP(NON) numbers should be cleared. These same values are also reset whenever the receiver is turned on, reset, or power-cycled. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 4-68...
  • Page 103 C H A P T E R Setup and Monitoring via Web GUI This chapter describes how to set up and monitor the D9865 Satellite Receiver using the web GUI. This chapter presents the following major topics: Logging on to the Web GUI, page 5-2 •...

  • Page 104: Logging On To The Web Gui

    Step 1 Open MS Internet Explorer. Step 2 Type the IP address of the D9865 Satellite Receiver in the address bar and press Enter. In the Username and Password field, enter the username and password. Step 3 The username and password are case-sensitive. The default username is admin and the default password is localadmin.

  • Page 105: Overview Of The Main D9865 Settings

    Setup and Monitoring via Web GUI Overview of the Main D9865 Settings Overview of the Main D9865 Settings Proceed as follows to get an overview of the main D9865 Satellite Receiver settings: Step 1 Log on to the Web GUI.
  • Page 106 PID Information Displays the PIDs associated with the channels. CI Status Displays the CAM card information. Fault Active List Displays the currently active alarms and warnings. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 107: Linked Pages

    The GUI of the D9865 has a number of linked pages. The function for the linked pages is as follows: Summary • From this page you can obtain an overview of the D9865 operation. – Input • From this page you can: set presets and LNB, –...

  • Page 108: D9865 Web Gui Environment

    GUI will eventually time out and revert back to the previously saved settings. Refresh Reads existing data from the D9865. If edits were made in a setup page, then unsaved changes are discarded. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide...

  • Page 109: The About Window

    Overview of the Main D9865 Settings The About Window The top right hand corner of the D9865 web GUI has an About link. Click to open the About window. The About window displays the current D9865 system version information and the copyright information.

  • Page 110: Setting Up Tuning Information

    Proceed as follows to configure the Tuning Setup page: Step 1 From the user interface of the D9865, choose Input > Satellite > Tuning Setup. The Tuning Setup page is displayed. In the Downlink Frequency field, enter the downlink frequency used by the receiver for tuning the Step 2 received digital signal.
  • Page 111 Displays Full if the ASI and PSI tables have all been found. Otherwise, it will display Degraded if there are missing tables or None if no ASI or PSI tables have been found. Click Apply. Step 13 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 112: Setting Up Dish Pointing

    Proceed as follows to set up the dish in User Action mode: From the user interface of the D9865 Satellite Receiver, choose Input > Satellite > Tuning Setup > Dish Step 1 Pointing. The Dish Pointing page is displayed.

  • Page 113: To Set Up The Dish In Installer Action Mode

    You can enter a value in the range from 1 to 255. From the Installer Action drop-down list, choose the satellite installer action. The following table Step 3 describes the actions available: Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-11 OL-31085-01...
  • Page 114 The Tuner Performance area is the same as the Tuner Performance section in the User Action mode. Step 6 For more information, see above. Click Apply. Step 7 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-12 OL-31085-01...

  • Page 115: Setting Up Si Receive Parameters

    Setting up SI Receive Parameters Proceed as follows to setup the SI Receive parameters: From the user interface of the D9865, choose Input > Satellite > Tuning Setup > SI Receive Setup. Step 1 The SI Receive Setup page is displayed.
  • Page 116 The SI Receive Status area displays all the current SI Receive settings. It also displays the source of last Step 9 tuning, the last Preset Number activated, and the current settings of the allowed services (BAT, NIT, SDT, PAT). Click Apply. Step 10 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-14 OL-31085-01...

  • Page 117: Setting Up Muting Threshold Controls

    Setting up Muting Threshold Controls Proceed as follows to set up the muting threshold controls: From the user interface of the D9865, choose Input > Satellite > Tuning Setup > Muting Thresholds. Step 1 The Muting Thresholds page is displayed.
  • Page 118 Audio Restored Click Apply. If you want to restore the transport stream and audio C/N margin options to their factory Step 5 set (default) values, click Reset Defaults. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-16 OL-31085-01...

  • Page 119: Setting Up The Tuning Presets/Lnb

    You can configure the network preset to use one of 10 LNB configurations. Proceed as follows to set up the Tuning Preset/LNB: From the user interface of the D9865, choose Input > Satellite > Tuning Presets. The Tuning Presets Step 1 page is displayed.
  • Page 120 Click Activate to choose the preset. This will activate the currently displayed preset as the active preset. You will be prompted to accept the new preset and warned that service interruption will occur. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-18...

  • Page 121: Setting Up Lnb Presets

    Setting up the Tuning Presets/LNB Setting up LNB Presets Proceed as follows to set up the LNB Presets: From the user interface of the D9865, choose Input > Satellite > Tuning Presets > LNB Presets. The Step 1 LNB Presets page is displayed.

  • Page 122: Viewing Input Status

    Viewing Input Status Proceed as follows to view the Input Status page: From the user interface of the D9865, choose Input > Satellite > Input Status. The Input Status page is displayed. The Input Status page displays the active input port receiving the signal.

  • Page 123: Setting The Channel Information

    Setting the Channel Information Proceed as follows to select a channel and view the channel information: Step 1 From the user interface of the D9865, choose Input > Channel. The Channel Selection page is displayed. Step 2 From the Channel number drop-down list, choose the channel from a list of available channels.

  • Page 124: Configuring The Common Interface (Ci) Information

    3-4. Proceed as follows to configure the CI settings: Step 1 From the user interface of the D9865, choose Input > Conditional Access. The CI Setup page is displayed. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide...
  • Page 125 There are various configurations when creating a new record. The following table summarizes the various methods: If you set by Parameter Settings Set Mode to PID and enter PID number. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-23 OL-31085-01...
  • Page 126 Hardware Version The hardware version number of the CAM. Application Version The software version number of the CAM. CAM Status Status of the CAM (Ready or Not Ready). Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-24 OL-31085-01...

  • Page 127: Viewing The Psi Tables

    Viewing the PSI Tables Proceed as follows to view the PSI tables: From the user interface of the D9865, choose Input > Stream Details > PSI Tables. The PSI Tables page is displayed. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide...

  • Page 128: Viewing Psi Frequency Information

    Viewing PSI Frequency Information Proceed as follows to view the PSI Frequency table: From the user interface of the D9865, choose Input > Stream Details > PSI Frequency. The PSI Frequency page is displayed. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide...
  • Page 129 Satellite position (in degrees), in combination with the direction (East or West) Forward Error Correction inner code rate RF Modulation Modulator constellation setting Network ID Original Network ID Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-27 OL-31085-01...

  • Page 130: Viewing The Psi Channels

    Viewing the PSI Channels Proceed as follows to view the PSI Channels table: From the user interface of the D9865, choose Input > Stream Details > PSI Channel. The PSI Channel page is displayed. The PSI Channel table is read-only. The following is a list of the various columns:...

  • Page 131: Setting Up The Video

    Setting up the Video Proceed as follows to set up the video information: Step 1 From the user interface of the D9865, choose Audio & Video > Video Setup. The Video Setup page is displayed. Step 2 Choose HD output video format from the HDMI/Component Format drop-down list (HD 1080i or HD720p).

  • Page 132: Configuring Captions

    Step 9 Configuring Captions Proceed as follows to set up the caption parameters: From the user interface of the D9865, choose Audio & Video > Video Setup > Captions. The Captions Step 1 page is displayed. From the Preferred Closed Caption Mode drop-down list, choose the preferred closed caption mode.

  • Page 133: Setting Up Subtitles

    Setting up the Video Setting up Subtitles Proceed as follows to set up the subtitles: From the user interface of the D9865, choose Audio & Video > Video Setup > Subtitles. The Subtitles Step 1 page is displayed. Step 2 From the Subtitle Control drop-down list, choose the control used to display the program subtitles.
  • Page 134 From the PMT Order drop-down list, choose the correct language within the order (for example, First to Eighth), available from your uplink service provider. Click Apply. Step 7 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-32 OL-31085-01...

  • Page 135: Setting Up Audio

    Setup and Monitoring via Web GUI Setting up the Video Setting up Audio Proceed as follows to set up the audio: From the user interface of the D9865, choose Audio & Video > Audio Setup/Status. The Audio Step 1 Setup/Status page is displayed. Step 2 Choose the compressed audio type from the Digital Audio Setting drop-down list (PCM, Dolby Digital, Compressed).

  • Page 136: Viewing System Information

    Viewing System Information Proceed as follows to view the Identification page: From the user interface of the D9865, choose System Settings > System> Identification. The Identification page is displayed. The Identification page displays the parameters associated with the D9865 system, such as model number, customer code, and user address.

  • Page 137: Viewing Features/Licenses

    Viewing Features/Licenses Proceed as follows to view the features or license information: From the user interface of the D9865, choose System Settings > System > Identification > Features/Licenses. The Features/Licenses page is displayed. The Hardware Features area displays the hardware options installed in the current D9865 satellite receiver.

  • Page 138: Setting Up Ip Information

    To Configure Management and Data Port Settings Proceed as follows to configure management and data port settings: From the user interface of the D9865, click System Settings > System > IP Settings. The IP Settings page is displayed. For the Management and Data Port Settings, set the following parameters:...

  • Page 139: Setting Up Ip Routing

    Setting Up IP Information Setting Up IP Routing Proceed as follows to configure the IP Routing settings: From the user interface of the D9865, choose System Settings > System > IP Settings > IP Routing. Step 1 The IP Routing page is displayed.

  • Page 140: Setting Up Snmp And Trap Destinations

    Step 6 Setting Up SNMP and Trap Destinations Proceed as follows to configure the SNMP settings: From the user interface of the D9865, choose System Settings > System > IP Settings > SNMP. The Step 1 SNMP page is displayed.

  • Page 141: Configuring Time/Clock Information

    In the System Name, System Location, and System Contact fields, enter the name location, and contact information of the D9865. The system information is sent to the MIB browser, if applicable. The MIB Browser is a third party software used to manage SNMP requests. For more information, contact Cisco customer support.

  • Page 142: Configuring Favorites And Reminders

    Step 1 The Favorites & Reminders page is displayed. The Favorites area lists all the favorite profiles configured in the D9865. Favorites allow you to surf Step 2 through the channels you have set up as your favorite channels, skipping over other channels. By default, All Channels (authorized or unauthorized channels) are displayed.

  • Page 143: To Edit A Favorites Profile

    Choose the channels from the All Channels list and click the Right arrow button to include the channels Step 3 in the Favorite profile. Click OK. Step 4 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-41 OL-31085-01...

  • Page 144: Viewing The Alarm/Warning Status

    Viewing the Alarm/Warning Status Proceed as follows to view the active alarm and warning messages: From the user interface of the D9865, choose System Settings > Alarms > Status. The Status page is displayed. The Fault Summary area displays the number of currently active Alarms and Warnings.

  • Page 145: Setting Up Alarms And Warnings

    Setting Up Alarms and Warnings To Set Up Alarms Proceed as follows to set up the alarms: From the user interface of the D9865, choose System Settings > Alarms > Setup. The Setup - Alarm Step 1 Setup page is displayed.

  • Page 146: To Set Up Warnings

    Click the Trap Configuration link to view and/or modify trap destinations. The link will open the SNMP Step 10 page. For more information, refer to Setting Up SNMP and Trap Destinations, page 5-38. Step 11 Click Apply. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-44 OL-31085-01...

  • Page 147: Viewing The Alarm/Warning History

    Viewing the Alarm/Warning History Proceed as follows to view the Alarm/Warning History information: From the user interface of the D9865, choose System Settings > Alarms > History. The History page is displayed. The alarm and warning History page displays all the past system event messages and their set and cleared dates and times.

  • Page 148: Viewing Version Information

    OK to continue the deletion. To Change the Download Application In the Download APP area, click Browse to select the new version of the D9865 Satellite Receiver’s software application. The Choose File dialog opens. Select the upgrade file and click Open. Click Download to download the selected upgrade file.

  • Page 149: Setting Up Import/Export Information

    Proceed as follows to configure the import/export information: Step 1 From the user interface of the D9865, choose System Settings > Settings File > Import/Export. The Import/Export page is displayed. In the Device Settings File Transfer area, you can export and/or import device settings and transport network information.

  • Page 150: Viewing The Backup/Restore History

    Viewing the Backup/Restore History Proceed as follows to view the backup and restore Status page: From the user interface of the D9865, choose System Settings > Settings File > Status. The Status page is displayed. The following table shows the Backup History, Restore History, and Operation History table...

  • Page 151: Managing D9865 Web Gui Accounts

    Managing D9865 Web GUI Accounts Managing D9865 Web GUI Accounts You can define up to 10 usernames/passwords for login use via Web GUI session on the D9865 Satellite Receiver. When a user tries to login, the user is required to provide a username and a password. The user is granted access only if this username/password pair exists in the authentication table.

  • Page 152: To Add A User Account

    • It cannot contain any of the Username. • It cannot contain any of the following strings: Cisco, sciatl, ocsic, italics, or any string achieved by full or partial capitalization of letters. • No letter is repeated more than three times in a row.

  • Page 153: To Delete A User Account

    Managing D9865 Web GUI Accounts The New Password and Confirm New Password should be identical. Note In the Administrator Password field, enter your Administrator password used to log on to the D9865 Step 7 web GUI. In the Account Type drop-down list, choose User, Admin, or Guest. The following table illustrates the...

  • Page 154: Configuring Lock Level Settings

    Configuring Lock Level Settings Proceed as follows to configure the lock level settings: Step 1 From the user interface of the D9865, choose System Settings > Security/Accounts > Lock Level Settings. The Lock Level Settings page is displayed. Step 2 Click Change Lock Level and the Change Lock Level window is displayed.

  • Page 155: Changing The Lock Level Password

    In the Re-enter New Password field, enter the password again and click Yes. A message appears informing you that the password was changed successfully. If the password is lost or is unavailable, contact Cisco Services. Note Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 5-53 OL-31085-01...

  • Page 156: Viewing Contact Information

    Viewing Diagnostic Logs Proceed as follows to view the Diagnostic Log messages page: From the user interface of the D9865, choose Support > Logs > Diagnostic Logs. The Diagnostic Logs page is displayed. Click to sort by date and time.

  • Page 157: Viewing The Usage Counters

    Viewing the Usage Counters Proceed as follows to view the usage counters: From the user interface of the D9865, choose Support > Logs > Usage Counters. The Usage Counters page is displayed. The following table describes the Usage Counter information:...

  • Page 158: Performing Service Actions

    Performing Service Actions To Load a Software Version Proceed as follows to load a software version: From the user interface of the D9865, choose Support > Service Actions. The Service Actions page is Step 1 displayed. From the S/W Version drop-down list, choose a different application version application to load to your Step 2 receiver.

  • Page 159: Service And Maintenance

    Troubleshooting, page 6-13 • Alarm Messages The status of the D9865 receiver and its immediate surroundings is reported to the receiver in the form of messages and alarms. You can enable or disable messages in the Alarms & Warnings advanced settings.
  • Page 160 Shutdown J2C Failure An internal system Clear alarms, reset the Major None. Event error. unit, and notify Cisco customer support if the problem persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 161 DB_Table_Cl::pop Application Clear alarms, reset the Major None. Event ulateNvsRecords initalization error unit, and notify Cisco caused by a possible customer support if the software issue. problem persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 162 Event Code = X, Address initalization error unit, and notify Cisco = Y, Task = Z caused by a possible customer support if the software issue. problem persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 163 Clear alarms, reset the Major None. Event Address table initalization error unit, and notify Cisco creation failed caused by a possible customer support if the software issue. problem persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 164 The software detected Clear alarms, reset the Major None. Event watchdog MC an error in operation. unit, and notify Cisco SCRIPT has customer support if the expired problem persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 165 LNB power overload Clear alarms, check Minor LNBPS: Disabled Temperature due to a hardware or LNB and wiring. Notify wiring issue. Cisco customer support if the problem persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 166 Boot software cannot be Clear alarms, reset unit, Major BOOT passed read from memory and notify customer correctly due to a support if the problem hardware issue. persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 167 LEC table is missing or Verify that the uplink is Major LEC received Timeout Missing/timeout: not received due to the sending LEC tables. channels currently LEC table missing in unavailable the signal. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 168: Warning Messages

    SI information table. Disable the warning if not using the table. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 6-10 OL-31085-01...
  • Page 169 Software error occurred Clear warning, reset the Auto reset after timeout Reason due to a possible unit, and notify Cisco software issue. customer support if the problem persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 6-11 OL-31085-01...
  • Page 170 21 through 69 and SD Format PAL-x. For NTSC device, use channel 3 or 4 and SD Format NTSC or NTSC-J. Notify customer service if problem persists. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 6-12 OL-31085-01...

  • Page 171: Troubleshooting

    • disturbance. Level is achieved or displayed Satellite dish may not be when aligning the dish. • properly installed or is not accurately aimed at satellite signal. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 6-13 OL-31085-01...
  • Page 172 Dolby configured properly. Digital, ensure that your system supports compressed audio. Poor picture Same as above. Check another channel to compare signal reception. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide 6-14 OL-31085-01...

  • Page 173: Technical Specifications

    A P P E N D I X Technical Specifications This appendix contains the technical specifications for the D9865 Satellite Receiver. The technical specifications are subject to change without prior notice. This appendix includes the following sections: Receiver Specifications, page A-1 •...

  • Page 174: Tuner

    -76 dBc/Hz at F = 10 kHz -93 dBc/Hz at F = 100 kHz -106 dBc/Hz at F = 1 MHz -117 dBc/Hz at F = 10 MHz Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 175: Dvb-S Eb/No (C/N) Ratio

    QPSK 5/6 5.18 QPSK 8/9 6.20 QPSK 9/10 6.42 8PSK 3/5 5.50 8PSK 2/3 6.62 8PSK 3/4 7.91 8PSK 5/6 9.35 8PSK 8/9 10.69 10.9 8PSK 9/10 10.98 11.3 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 176: Video Output

    One HDMI digital audio/video output, supports SD-to-HD upconversion HD Analog Video Output (D9865H and D9865D only) Parameter Specification Number of Outputs One component (Y, Pb, Pr) HD analog video output Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 177: Audio Outputs

    100 V to 240 V AC Line Frequency 50/60 Hz Power Consumption 35 W max. LNB Power on satellite input +13 V/+ 18 V @ 350 mA max. Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 178: General

    Depth 7.68 in. (19.5 cm) Weight 5 lbs (2.3 kg) Environment Parameter Specification Operating Temperature 0°C to 50°C (32°F to 122°F) Storage -20°C to 70°C (-4°F to 158°F) Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 179: Factory Default Settings

    A P P E N D I X Default Settings This appendix contains the factory default settings for the D9865 Satellite Receiver. The D9865 Satellite Receiver is factory configured with default settings unless you have requested a custom factory configuration.

  • Page 180: Preset - Number 1

    30.5 MS/s  NetId Preset - Number 3 Parameter Default Preset Number Preset Name Exterminator LNB Configuration Modulation Type DVB-S Downlink 12.15 GHz Symbol Rate 28.3465 MS/s  NetId Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 181: Appendix B Default Setting

    30.0 MS/s  NetId Preset - Number 6 Parameter Default Preset Number Preset Name Encounter LNB Configuration Modulation Type DVB-S Downlink 12.39 GHz Symbol Rate 45.00 MS/s  NetId Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 182: Preset - Number 7

    Preset - Number 9 to 63 Parameter Default Preset Number 9 to 63 Preset Name Network name LNB Configuration Modulation Type DVB-S Downlink 12.25 GHz Symbol Rate 10.0 MS/s  NetId Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 183: Preset - Number 64

    LNB Setup - Configuration 10 Parameter Default LNB Configuration LNB Power 18-H LO Freq1 10.75 LO Freq2 0.0 GHz Crossover 0.0 GHz LO Select DiSEqC Disable DiSEqC Switch Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 184: Video Setup

    Language Entry (Web GUI only) PMT Order (Web GUI only) First Audio Setup Parameter Default Stereo/Mono Stereo DRC Mode RF Mode Digital Audio Preference Audio PMT Source AUD1 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 185: Administration

    Basic Tuning Source Service List Mode Rigorous Advanced Administration Parameter Default Set Lock Level Password 1234 IP Setup Parameter Default Filter Mode Forward All MPE Optimization High Bitrate Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 186: Unicast Ip Setup

    Noise Cutoffs Parameter Default Noise Cutoffs Enable DVB-S/DVB-S2 TS Cut Off 0.0 dB DVB-S/DVB-S2 TS Restore 0.1 dB DVB-S/DVB-S2 Audio Cut Off 0.0 dB DVB-S/DVB-S2 Audio Restore 0.1 dB Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 187: Download

    Import/Export (Web GUI only) Parameter Default Settings Filename file name FTP User Name User FTP Password USER FTP Port Number Alamrs and Warnings Parameter Default AW Banner Disable Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 188 Appendix B Default Settings Factory Default Settings Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide B-10 OL-31085-01...

  • Page 189: D9865 Satellite Receiver Lock Levels

    A P P E N D I X Lock Levels This appendix contains the lock levels for the D9865 Satellite Receiver. D9865 Satellite Receiver Lock Levels Four (4) lock levels (0, 1, 2, 3, and 4) are available for protecting your receiver and its settings against unauthorized use or modification (see the table below for full details).

  • Page 190: Appendix C Lock Level

    Channel List Parameter Lock level Scroll up and down OK to select channel EPG Grid Parameter Lock Level Scroll up and down Scroll left and right Next Day Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 191: Epg Info

    Timers Parameter Lock Level Scroll up and down Delete Edit (to view) Edit (Save button) Favorites Parameter Lock Level Delete Edit (to view) Edit (Save button) Move Select Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 192: Edit Favorites

    Green Yellow Blue Tuning/Preset Parameter Lock Level Change Tuning Parameters and Save Tuning/Preset:Preset Parameter Lock Level Change preset number Edit preset tuning parameters Edit preset LNB configuration number Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 193: Tuning/Preset:preset:lnb

    Enter satellite number Enter absolute position Select installer action Change DiSEqC enable/disable state Adjust dish position Enter user mode Video Setup Parameter Lock Level HD Video Output SD Video Output Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 194: Subtitles

    Stereo/Mono Dolby Digital Mode Digital Audio Preference Audio PMT Source Administration Parameter Lock Level POV Mode Lock Level Menu Transparency IR Remote Date Format Time Format Time Offset Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 195: Advanced Administration

    Service List Mode IP Setup Parameter Lock Level Filter Mode MPE Optimization Next Port Set IP Address (button) Change IP Address Parameter Lock Level IP Address Gateway Mask Save Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 196: Unicast/Multicast Ip Setup

    Lock Level Add (button) Edit Delete Noise Cutoffs Lock Level: 2 Alarms and Warnings Parameter Lock Level AW Banner Alarm (button) Warning (button) Alarm/Warning Setup Lock Level: 2 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...

  • Page 197: Download

    Delete Load App Safe App Info Parameter Lock Level Service Information (Channel Number) Channel Information (Channel Number) ADP Status (Clear ADP Count) Device Status Information (Clr Rst Count) Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 198 Appendix C Lock Levels D9865 Satellite Receiver Lock Levels Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide C-10 OL-31085-01...
  • Page 199 A P P E N D I X Declaration of Conformity This appendix contains the declaration of conformity for the D9865 Satellite Receiver. DECLARATION OF CONFORMITY with regard to the Directives 2006/95/EC (LVD), 2004/108/EC (EMC) and 2011/65/EU (RoHS) Cisco Systems Inc & all its affiliates...
  • Page 200 Appendix D Declaration of Conformity Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide OL-31085-01...
  • Page 201 (D9865D only) date, browsing Declaration of Conformity default settings backup history, viewing 5-48 device status information, viewing 4-63 bootable application selection 4-56 diagnostic logs, viewing 5-54 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide IN-1 OL-31085-01...
  • Page 202 4-58, 5-47 alarm/warning setup HD analog video output alarms and warnings HD video output 4-27 all screens audio setup Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide IN-2 OL-31085-01...
  • Page 203 IP addresses, viewing PSI channels, viewing 4-47 5-28 multicast IP setup, default values PSI frequency information, viewing 5-26 muting threshold controls, setting up 5-15 PSI tables, viewing 5-25 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide IN-3 OL-31085-01...
  • Page 204 5-55 SNMP, setting up 4-48, 5-38 user account, adding 5-50 software version, loading 5-56 user account, deleting 5-51 specifications user login passowrds, configuring 5-49 environment Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide IN-4 OL-31085-01...
  • Page 205 4-53, 5-44 warning settings, configure 4-54 warning status, viewing 5-42 web GUI, logging in web GUI accounts, managing 5-49 web GUI login, resetting 4-40 Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide IN-5 OL-31085-01...
  • Page 206 Index Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide IN-6 OL-31085-01...

Table of Contents