Page 1 Cisco D9824 Advanced Multi Decryption Receiver Software Version 4.50 Installation and Configuration Guide...
Page 2 Please Read This Entire Guide Veuillez lire entièrement ce guide Bitte das gesamte Handbuch durchlesen Sírvase leer completamente la presente guía Si prega di leggere completamente questa guida Important Please read this entire guide before you install or operate this product. Give particular attention to all safety statements.
Page 3 Trademark Acknowledgments Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Page 4 AVC/MPEG-4/H.264 Products With respect to each AVC/H.264 product, we are obligated to provide the following notice: THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER...
Page 5: Safety Precautions
Safety Precautions Safety Precautions Read Instructions – All the safety and operating instructions should be read before the product is operated. Retain Instructions – The safety and operating instructions should be retained for future reference. Heed Warnings – All warnings on the product and in the operating instructions should be adhered to.
Page 6 Safety Precautions Use only with a cart, stand, tripod, bracket, or table recommended by the manufacturer, or sold with the product. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer. A product and cart combination should be moved with care.
Page 7 Safety Precautions 14 Protective Attachment Plug – The product is equipped with an attachment plug having overload protection. This is a safety feature. See Instruction Manual for replacement or resetting of protective device. If replacement of the plug is required, be sure the service technician has used a replacement plug specified by the manufacturer that has the same overload protection as the original plug.
Page 8 Safety Precautions 20 Servicing – Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. 21 Damage Requiring Service – Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: When the power-supply cord or plug is damaged, b If liquid has been spilled, or objects have fallen into the product,...
Page 9 Safety Precautions You may find this symbol on the product a nd/or in the literature that accompanies this product. It indicates a live terminal; the symbol pointing to the terminal device. You may find this symbol on the product and/or in the literature that accompanies this product.
Page 10 Safety Precautions Règles de sécurité Protégez-vous des risques d'électrocution et protégez votre système contre les endommagements éventuels. Ce produit respecte les standards internationaux de sécurité et de conception. Veuillez observer toutes les procédures de sécurité qui apparaissent dans ce guide, ainsi que les symboles de sécurité...
Page 11 Safety Precautions Ne marchez pas sur les câbles ou les prises et n'y exercez aucune pression.  Réparations effectuées à l'usine Ne confiez les travaux de réparations qu'au personnel autorisé par l'usine.  Sicherheitsvorkehrungen Schützen Sie sich gegen elektrischen Schlag, und Ihr Gerät gegen Beschädigung! Dieses Gerät entspricht internationalen Sicherheits-und Ausführungsnormen.
Page 12: Precauciones De Seguridad
Safety Precautions Kabel Vor jeglicher Wartung des Gerätes sind alle Kabel zu entfernen.  Hierzu grundsätzlich am Stecker oder Verbindungsstück und niemals am Kabel  selber ziehen. Nicht auf die Kabel oder Stecker treten oder diese einer Zugbelastung aussetzen.  Hersteller-Wartung Wartungsarbeiten sind nur durch vom Hersteller autorisierte Techniker ...
Page 13: Precauzioni Di Sicurezza
Safety Precautions Cubierta No permita que la humedad penetre en este producto.  No abra la cubierta del producto a menos que se indique lo contrario.  No introduzca objetos a través de las aberturas de la cubierta del producto. ...
Page 14 Safety Precautions Collegare questo prodotto solamente alla fonte di alimentazione indicata sul  pannello posteriore di questo prodotto. Se questo prodotto non è dotato di un interruttore principale, il cavo di  alimentazione funge a questo scopo. Chiusura Proteggete da umidità questo prodotto. ...
Page 15: Table Of Contents
About This Manual Objective....................... xxi Audience ......................xxi Required Knowled ge................... xxi Chapter 1 Introduction D9824 Advanced Multi Decryption Receiver ..............2 Digital Program Distribution................. 2 Digital Program Mapping..................2 Digital Advertisem ent Insertion................2 Key Features ......................2 Transport Stream Inputs/Outputs..................5 DVB-ASI Output.....................
Page 16 Grounding ......................21 Mou nting the D9824 Receiver to a Rack ............. 21 Connecting AC Power to the D9824 Receiver ............ 22 D9824 Receiver Rear C onnector Panel ................23 Connecting t he I nput/Output Signals................25 Connecting t he RF Inputs ..................25 Connecting t he IP TS Input/Output ..............
Page 17 Shortcuts ......................145 Modules ....................... 146 Alarms/Warnings ....................146 D9824 Menus ........................148 D9824 Web GUI Environm ent ..................150 Wind ow Buttons ....................150 Setting up Input Information ..................151 Setting up the RF Input ..................151 Setting up the ASI Input..................156 Configuring t he IP Input ..................
Page 18 Setting up Cueing Parameters ................202 Setting up Cue Tone Test ................... 204 Setting up Cue Tones..................205 Setting up Services to be Decod ed by the D9824 Receiver ......206 Configuring T ransport Stream Information ..............207 Configuring t he ASI Output ................207 Configuring t he DP M ASI Details ..............
Page 19 Transport Stream Inputs/Outputs................. 359 ASI Output ......................359 MPEGoIP Output ....................359 MPE Output ......................360 MPEGoIP Input (D9824 with FEC only) ............360 ASI Input ......................360 Control, Ma nagement and Data Interfaces ..............362 Ethernet Managem ent Int erface ................ 362 Ethernet Data Interface..................
Page 20 Appendix B Default Settings and Lock Levels Factory Default Settings and Lock Levels ..............368 Administration....................368 ASI Input ......................369 RF Input ....................... 369 IP Input........................ 370 Tune Mode ......................371 Disaster Recovery ....................371 IP .......................... 372 Trap Destinations ....................372 Protocols ......................
Page 21: About This Manual
About This Manual About This Manual Objective This manual describes how to install, use and maintain the Cisco D9824 Advanced Multi Decryption Receiver. Note: The manual describes all available options for the D9824 receiver. Your D9824 receiver may only have some of the features described in this manual.
Page 23: Chapter 1 Introduction
Chapter 1 Introduction Overview This chapter is a general introduction to the Cisco D9824 Advanced Multi Decryption Receiver. It describes the most common applications and interfaces of the receiver. In This Chapter  D9824 Advanced Multi Decryption Receiver ........2 ...
Page 24: D9824 Advanced Multi Decryption Receiver
Chapter 1 Introduction D9824 Advanced Multi Decryption Receiver The D9824 Multi Decryption Receiver is designed for satellite content distribution applications requiring Digital Video Broadcasting - Satellite (DVB-S) and Digital Video Broadcasting - Satellite - Second Generation (DVB-S2) reception capabilities with advanced digital outputs for digital tier program distribution. A built-in decoder can decode an MPEG-2 or MPEG-4 Advanced Video Coding (AVC) high definition (HD) program is also available for analog.
Page 25 D9824 Advanced Multi Decryption Receiver Cisco PowerVu conditional access with Data Encryption Standard (DES) or DVB  descrambling Support for Basic Interoperable Scrambling System (BISS) conditional access for  a single key for 32 programs DVB Common Interface (DVB-CI) support for CAM-based conditional access ...
Page 26 Chapter 1 Introduction On Screen Display support on baseband output  NIT Retune Recovery ...
Page 27: Transport Stream Inputs/Outputs
Transport Stream Inputs/Outputs Transport Stream Inputs/Outputs DVB-ASI Output The D9824 receiver has one DVB-ASI output. This output can be used as an input for a DVB-T transmitter or other types of DVB-ASI reception equipment. MPEGoIP Output The MPEGoIP output provides a number of output modes including the capability of carrying a decrypted program for digital tier distribution.
Page 28: Mpegoip Input
Chapter 1 Introduction The diagram below shows an example of the D9824 receiver used in an MPE application. MPEGoIP Input The MPEGoIP input allows a decoder to process User Datagram Protocol (UDP) or Real-time Transport Protocol (RTP)-encapsulated MPEG transport streams (protected streams) from the IP/Ethernet network.
Page 29: Disaster Recovery
A DR symbol is displayed on the front panel, and the D9824 web GUI displays a D/R in progress status. During a disaster, the receiver will attempt to tune to a different backup transport, based on the search path configured.
Page 30 Chapter 1 Introduction For example, the disaster recovery is configured as follows: Program Origin Transport Backup 1 Backup 2 Backup 3 Entry Channel Number Transport Transport Transport Channel Channel Channel Number Number Number – 1005 When disaster occurs, the receiver will tune to channel 11, as defined on the Backup 1 transport.
Page 31: Uplink Profile Settings
Disaster Recovery Uplink Profile Settings Once the receiver detects a failure after the configured signal loss timeout (defined by the uplink), it will initiate a disaster recovery using the PNC uplink Disaster Recovery Profile settings. If the PNC uplink is set to allow local disaster recovery, the disaster recovery profile setting on the unit determines the disaster recovery setting to use (local or uplink).
Page 32: Nit Retune Recovery
Chapter 1 Introduction NIT Retune Recovery The Network Information Table (NIT) retune recovery occurs when the tuning parameters on the uplink do not result in a successful tuning lock (for example, modulator settings or transponder signal strength). The receiver will try to tune to the new signal (NIT), and if it does not lock to the new signal during an initial engagement delay of five minutes, it will revert back to the original signal.
Page 33: Chapter 2 Quick Setup - Read Me First
Chapter 2 Quick Setup - Read Me First! Overview This chapter provides a quick setup for the Cisco D9824 Advanced Multi Decryption Receiver. If you are unsure about which receiver settings to use, contact your local service provider for assistance.
Page 34: Connecting The Receiver To Other Equipment
Chapter 2 Quick Setup - Read Me First! Connecting the Receiver to Other Equipment The following displays the rear panel of the D9824 Multi Decryption Receiver: Connect the L-Band signal to RF1. 13V or 18V LNB power is only available on the RF1 port.
Page 35: Setting Up For Network Connection
Setting up for Network Connection Setting up for Network Connection Press MENU to display the Main menu. Press to go to the Setup menu. Press SELECT. Press twice to select the IP menu. Press SELECT twice to go to the IP menu. Use the arrow keys to navigate up and down the IP menu, and the arrow...
Page 36: Quick Setup Instructions For Rf Acquisition
Chapter 2 Quick Setup - Read Me First! Quick Setup Instructions for RF Acquisition Press MENU to display the Main menu. Press to go to the Setup menu. Press SELECT. Press to move to the TS Input menu. Press SELECT. To setup the ASI input port, go to Step 4.
Page 37: Assigning A Program Channel To A Pe (Program Entry)
Assigning a Program Channel to a PE (Program Entry) Assigning a Program Channel to a PE (Program Entry) At the start-up screen, PE1 is initially displayed. You can assign up to 32 program entries by pressing the ADV key to select PE1. Use the keys to scroll through the available program entries.
Page 38: Setting Up The Asi Output
Chapter 2 Quick Setup - Read Me First! Setting up the ASI Output Press MENU to move to the Main Menu. Press to move to the Setup menu. Press SELECT. Press to move to the Outputs menu. Press SELECT. Press to move to the TS Out menu.
Page 39: Setting The Dpm Mode
Setting the DPM Mode Setting the DPM Mode A program can be set to one of three Digital Program Mapping (DPM) modes, either Drop, Pass or Map respectively. For more information, see TS Out - DPM (on page 111) . LCD Setting Description Drop...
Page 41: Chapter 3 Installation
Cisco D9824 Advanced Multi Decryption Receiver. Qualified Personnel Only appropriately qualified and trained service personnel should attempt to install, operate, or maintain the D9824 receiver. WARNING: Allow only authorized and qualified service personnel to install, operate, maintain, and service this product. Otherwise, personal injury or equipment damage may occur.
Page 42: Power Connection
AC power, see Appendix B - Technical Specifications (on page 349). As Cisco units are designed for continuous operation, some products do not have a power switch. In this case, the mains cord and/or DC power supply cable serve(s) as the mains disconnect device.
Page 43: Installing The D9824 Receiver
Cooling The D9824 receiver is cooled by the use of internal fans. The air intake is from the front and the air outlet is on the rear. Note: Adequate cooling must be provided equaling 107 W (ma ximum) at 25°C per unit to avoid overheating.
Page 44: Connecting Ac Power To The D9824 Receiver
Make sure that the power cable is connected to protective ground. See Grounding (on page 21) for more information. The D9824 receiver is equipped with one power supply located in the rear of the chassis. Note the location of the power supply in the event of alarms/warnings resulting in replacement of a power supply.
Page 45: D9824 Receiver Rear Connector Panel
D9824 Receiver Rear Connector Panel D9824 Receiver Rear Connector Panel The following diagram shows the rear connector panel of the D9824 receiver: The following table describes the function and type of the various connectors. Connector Description Type RF Inputs Each input accepts an LNB signal input.
Page 46 Chapter 3 Installation Connector Description Type Composite Video CVBS 1 and CVBS 2 provide two identical SD composite video outputs for monitoring Outputs applications. Component Video SD to HD upconverted component video Outputs output for HD monitoring applications. Balanced Audio Outputs Audio 1 and Audio 2 provide two stereo Terminal Blocks pairs or four mono channels.
Page 47: Connecting The Input/Output Signals
Connect a crossed RJ-45 cable between the Ethernet connector (DATA port only) on the D9824 receiver and the Ethernet port of the equipment after the D9824 receiver. The equipment after the D9824 receiver could be an IP router or a switch.
Page 48: Connecting The Balanced Audio Outputs
Chapter 3 Installation Connector Interface type Connector type SMPTE-292M BNC female Connecting the Component Video Output Connect a video monitor to the connectors labeled Pr, Pb, and Y. Connecting the Composite Video Output Connect a video monitor to the CVSB 1 and CVSB 2 connectors. The two outputs are identical.
Page 49: Connecting The Asi Output
Connect an RJ-45 cable between the Ethernet connector on the D9824 receiver and the Ethernet port of your PC. Set up the IP address on the D9824 receiver (via the front panel display). For information on setting up the IP address via the front panel, see Setting up for Network Connection (on page 13).
Page 50 Chapter 3 Installation Connector Normally Common pin Normally open Relay Mode closed pin Trigger Alarm (default) Note: A normally closed state implies the state when power is applied to the relay in a normal operating state, without a trigger or alarm condition present.
Page 51: Cue Tone/Cue Trigger Interface
Connecting the Input/Output Signals Cue Tone/Cue Trigger Interface The D9824 receiver is equipped with a connector labeled Cue Tone/Relay for alarm relay outputs for remote alarm signaling. This connector provides Cue Tone, Cue Trigger and Alarm relay functionality. These outputs are user-configurable via the Setup Menu on the front panel.
Page 52: Configuring Open-Collector Outputs
Configuring Open-collector Outputs The D9824 supports decoding of SCTE-35 messages with DTMF descriptor. The D9824 outputs tones or sets the open collector contacts according to the content of the DTMF descriptor in the Cisco D9054 HDTV Encoder and the Cisco D9036 Modular Encoding Platform.
Page 53: Setting Admin User Privileges Via A Telnet/Ssh Connection
Up to 10 usernames/passwords can be defined for login use via a Telnet, SSH, or web GUI (for example, HTTP) session on the D9824 receiver. When logging in via a Telnet, SSH, or HTTP connection, the user must provide a username and password.
Page 54: Adding A New User
Chapter 3 Installation In the Passphrase field, type the password, localadmin. Wait a few seconds, until the Use rhosts to log in is disabled. Note: The username and password are case-sensitive. The default username is admin and the default password is localadmin. d Click OK.
Page 55: Changing A Password (Allowed By All Users)
Setting Admin User Privileges via a Telnet/SSH Connection At the NEW USERNAME prompt, type the new username to which you want to change and press Enter. Note: Ensure that the new username should not match any of the usernam es already defined in the authentication table.
Page 56: Common Interface Modules
Chapter 3 Installation Common Interface Modules The following is a list of all the supported CAMs: SMiT Consumer Irdeto  Hardware Version: 2.2.1 Application Version: IRD-STD-3.7.0m-2 Serial Number: 1004004052 and 1004004051 SMiT Professional Irdeto  Hardware Version: 2.2.1 Application Version: IRD-STD-3.7.0m-8 Serial Number: 1103000494 and 1103000276 Conax Aston ...
Page 57: Chapter 4 Front Panel Operation
Chapter 4 Front Panel Operation Overview This chapter describes how to set up the Cisco D9824 Advanced Multi Decryption Receiver using the front panel keys and display. This information is primarily applicable for standalone operation. In This Chapter  About the Front Panel ................36 ...
Page 58: About The Front Panel
Chapter 4 Front Panel Operation About the Front Panel The D9824 receiver is operated using controls and indicators on the front panel. These include the numeric keypad, the Navigation/Selection keypad, the LCD, the Alarm and Signal indicators. These are shown in the following illustration.
Page 59: Front Panel Leds
About the Front Panel Front Panel LEDs The functions of the LEDs are described in the table below. Signal Explanation State/Color ALARM Solid for five seconds indicates a Warning. Flashing indicates an Alarm. SIGNAL Green Solid indicates all of the following conditions: active RF inputs are enabled, locked to a ...
Page 60: Navigation/Selection Keypad
Chapter 4 Front Panel Operation Navigation/Selection Keypad Throughout this manual, there are references to parts of a keypad on the front of the receiver. The navigation keys (LEFT, RIGHT, UP, and DOWN) and the SELECT key are the primary controllers. Each navigation key performs various functions, depending on the current state of the menu system (that is, sometimes the left navigation key backspaces over an entry and sometimes moves the cursor to a different menu item).
Page 61 About the Front Panel Button Function INFO key Press the key on the lower left of the numeric keypad for context-sensitive help messages, when available. When entering characters in numeric or alphanumeric fields, this key can be used to toggle between uppercase and lowercase.
Page 62: Locking/U Nlocking The Front Panel
Chapter 4 Front Panel Operation Locking/Unlocking the Front Panel Depending on the customer’s default settings, the receiver is shipped with a locked or unlocked front panel. You can lock or unlock the front panel using the front panel keypad. From the Startup screen, press SELECT and then INFO. This will unlock the front panel keypad and allow you to make changes to all the operating parameters;...
Page 63: Startup Screen
Startup Screen Startup Screen Main Structure At power on and initialization, the startup screen is displayed similar to that shown below. The screen also indicates the signal status. Channel Authorization Status From the startup screen, press the right or left arrow keys on the front panel keypad to move to the PE entry authorization status screen.
Page 64: Lcd Symbol
Chapter 4 Front Panel Operation LCD Setting Description Lvl: Signal level in dBm. Marg: Carrier-to-noise (C/N) margin in dB. DEGD The Degraded indicator only appears if there is degraded tuning information in use. This occurs if the SI tables are not consistent on the incoming stream. The receiver will attempt to identify the service list based on the information available.
Page 65: Assigning Program To The Program Entry
Startup Screen LCD Symbol Description The up/down symbol indicates that the UP/DOWN arrow key is active. The Download In Progress (DL) symbol indicates that the receiver is currently downloading a software update and storing it into memory in the background. Note: Service interruption occurs during a reboot, which is always required when the receiver’s software is updated.
Page 66: Deleting A Program From The Program Entry
Chapter 4 Front Panel Operation Press the ADV key to select PE1. Press to scroll through the available program entries. Press ADV again to select the channel number. Directly enter the channel number using the 0 to 9 keys and press SELECT to apply the channel number, or press to scroll through the available channels.
Page 67: Main Menu
Main Menu Main Menu Operation of the D9824 receiver begins at the Main menu. From the startup screen, press the MENU key to view the Main menu. Select the desired function by moving the cursor left or right by pressing the LEFT or RIGHT arrow key.
Page 68: Status Menu
Chapter 4 Front Panel Operation Status Menu To view the Status menu from the Main menu, press the SELECT key. The Status menu indicates the status of the input and output signals, the video and audio services, and allows you to browse and/or configure the alarms and warnings. The Status menu is split into four parts;...
Page 69: Status Menu: General
Status Menu Status Menu: General Menu Item Description Parameters Input Indicates the currently selected input RF1 to RF4, ASI, or IP. source. Status Indicates whether the input signal is Locked - Indicates the receiver is locked to a carrier with no valid locked.
Page 70: Status Menu: Services
Chapter 4 Front Panel Operation Menu Item Description Parameters Browse Select to view the current active alarms – and warnings, including additional details. Abort, Continue. Select Abort to Clear All Select to clear all the active alarms and cancel the operation or Continue warnings.
Page 71 Status Menu Menu Item Description Parameters Indicates the frame rate of the input Typically 25.0, 29.97, 30.0, 50.0, 59.94, 60.0, unknown or video stream. unsupported Stream AR Indicates the aspect ratio of the 4:3 or 16:9 incoming video stream. Act Conv Displays the actual applied aspect None, 4:3 L/B, 4:3 P/B, 14:9, 14:9, ratio conversion.
Page 72: Status Menu: Ts Input
Chapter 4 Front Panel Operation Status Menu: TS Input Input Menu Item Description Parameters Input Indicates the active input port receiving RF1, RF2, RF3, RF4, ASI, or IP the signal. Status Indicates the current signal lock status Locked - Indicates the receiver is locked to a carrier with no valid for the input.
Page 73 Status Menu Menu Item Description Parameters Pilot Present Indicates whether a Pilot is present for Yes, No, or N/A the received signal. The Pilot is set on the modulator for input signal synchronization purposes. C/N (dB) Indicates the current Carrier-to-Noise in dB ratio.
Page 74 Chapter 4 Front Panel Operation Menu Item Description Parameters NetID Indicates the Network ID of the uplink 1 to 65535 signal the receiver is to receive when using the selected preset. The receiver’s Network ID must match the Network ID associated with the transmitted signal that identifies the NIT to be used.
Page 75 Status Menu Program Status Menu Item Description Parameters Select the Program Entry number to PE1 to PE32 view. SR Status This displays the status of an Not Started - Indicates that an event has alternate authorized not started. program/service from the same Primary - Indicates that a service transport stream when the receiver replacement event is active, but the...
Page 76: Status Menu: Ts Output
Chapter 4 Front Panel Operation Menu Item Description Parameters SR Event End Displays the end time of the service – replacement event when scheduled. Otherwise, the default end time is displayed. The default end time is 2007/09/01 00:00:00. Status Menu: TS Output Menu Item Description Parameters...
Page 77 Status Menu Link Status The Link Status parameters display the port information, such as the status, speed, duplex and crossover. Port 1 is the management port, port 2 is the Data1 port, and port 3 is the Data2 port. Redundancy Status Menu Item Description Parameters...
Page 78 Chapter 4 Front Panel Operation Menu Item Description Parameters Link Overflow Indicates if the configured output bit rate Yes or No (including FEC) is close or higher than the current Ethernet link speed for the Ethernet port used for MPEGoIP output. MOIP In Redundancy Status Menu Item Description...
Page 79: Status Menu - Dr
Status Menu Menu Item Description Parameters Present Displays whether the FEC columns stream is Yes or No present. FEC Overhead Displays the FEC overhead, compared to the transport stream bit rate, in percentage. Latency (ms) Displays the delay that is introduced by the FEC decoder, in milliseconds.
Page 80 Chapter 4 Front Panel Operation Global Status Menu Item Description Parameters  State No Disaster - D/R Displays the current disaster recovery status. Ready, D/R in For more information on the statuses, see progress, D/R disabled Viewing the Disaster Recovery Status (on page - Maintenance Mode, 174).
Page 81 Status Menu Menu Item Description Parameters Signal Lock Timer Indicates the time, in seconds, the unit must wait 5 to 255 for a signal lock before declaring that the signal is not usable and move on to the next search location in the search path.
Page 82: Setup Menu
Chapter 4 Front Panel Operation Setup Menu To view the Setup menu from the Main menu, press the RIGHT arrow key once and the SELECT key. The Setup menu is split into nine parts; Administration, TS Input, IP, Services, CI, Outputs, CA, Alarms/Warnings, and Noise Cutoff. For instructions on how to select and store settings, see About the Front Panel (on page 36).
Page 83: Setup Menu: Admin
Setup Menu Setup Menu: Admin To view the Admin menu from the Setup menu, press the SELECT key. For instructions on how to select and store settings, see About the Front Panel (on page 36). The Admin menu has the following structure: Menu Item Description Parameters...
Page 84 Depending on the unit, the default password for all lock levels is 1234. For more information on the default password, contact Cisco customer support. Old Pwd, New Pwd, To change the password, enter the –...
Page 85 Setup Menu Menu Item Description Parameters LCD Contrast Adjusts the contrast of the LCD 1 (lowest contrast) to 30 (highest menu panel. contrast) DL Mode Set the unforced over-the-air Always - Unforced download will be accepted and saved in download mode. memory.
Page 86 Chapter 4 Front Panel Operation Menu Item Description Parameters Type The type of download being None - No download is being performed. performed. Rear Panel - The rear panel download is being performed. HTTP - An HTTP download from the web GUI is being performed.
Page 87: Setup Menu: Ts Input
Setup Menu Menu Item Description Parameters Date Format Select the date format. YYYY_MM_DD, DD_MM_YYYY, or MM_DD_YYYY Time Format Select the time format. 24Hr, 24Hr SuspendZero, 12Hr, 12Hr SuspendZero. The SuspendZero options omit the leading zero. GMT Off Select the local time zone offset +13:00, +12:00, +11:00, +10:00, relative to the GMT time.
Page 88 Chapter 4 Front Panel Operation The TS Input menu has the following structure: ASI Input Menu Item Description Parameters ASI Active Select whether to tune to the ASI input. Act or No Note: Setting a new input to be active will deactivate the currently active input.
Page 89 Setup Menu Menu Item Description Parameters CA Ctl Sets how the conditional access will For PowerVu streams: attempt to descramble the scrambled Std - In standard mode, if a programs. The behavior of this setting program is not authorized, even if is different between PowerVu streams some services are not scrambled, and those that require a CAM.
Page 90 Chapter 4 Front Panel Operation Menu Item Description Parameters CA Ctl Sets how the conditional access will attempt to For PowerVu streams: descramble the scrambled programs. The Std - In standard mode, if behavior of this setting is different between a program is not PowerVu streams and those that require a authorized, even if some...
Page 91 Setup Menu Menu Item Description Parameters Satellite This is the name of the satellite currently When the satellite is not selected. Choose the satellite you want to use listed, enter the known to receive the signal from the list of satellites orbital position (OrbPos) available.
Page 92 Chapter 4 Front Panel Operation Menu Item Description Parameters SymRate This is the symbol rate. The symbol rate must 1.0 to 45.0 Ms/s for DVB- match that of the transmitted signal. 1.0 to 30.0 Ms/s for DVB- S2 if Pilot Present is set to Yes.
Page 93 Setup Menu Menu Item Description Parameters LNB Power Set the power output of RF1 to the external Off, 13V, 18V, V-NIT, or LNB. H-NIT. V-NIT and H-NIT will use vertical and horizontal polarity until it is automatically read from the NIT. Note: Power will not be applied to the LNB when set to Off.
Page 94 Chapter 4 Front Panel Operation Menu Item Description Parameters CA Ctl Sets how the conditional access will attempt to For PowerVu streams: descramble the scrambled programs. The Std - In standard mode, if behavior of this setting is different between a program is not PowerVu streams and those that require a authorized, even if some...
Page 95 Setup Menu Menu Item Description Parameters Type of expected FEC streams for the decoder None - All FEC streams to analyze and use. are dropped. 1D - Column stream is expected. 2D - Column and row streams are expected. Src Filter Select the source (host) filtering mode.
Page 96 Chapter 4 Front Panel Operation Menu Item Description Parameters DATA1/DATA2 Displays whether the detected host (Source IP Yes or No Select) is available on DATA1 and/or DATA2 ports. Algorithm The de-jitter algorithm. VBR, CBR Latency (ms) Buffer latency (delay), in milliseconds. 110 to 150 if VBR is selected as the Algorithm.
Page 97 Setup Menu Menu Item Description Parameters If set to Yes, it will trigger the MPEG over IP A/V Trigger Yes or No input redundancy failover if audio/video loss is detected. If set to Yes, it will trigger the MPEG over IP PCR Trigger Yes or No input redundancy failover if program PCR loss...
Page 98 Chapter 4 Front Panel Operation Menu Item Description Parameters If using custom tune mode, Yes or No select whether to use the Service Description Table (SDT) when creating the service list. If using custom tune mode, Yes or No select whether to use the Program Association Table when creating the service list.
Page 99: Setup Menu: Ip
Setup Menu Re-Acquire Menu Item Description Parameters Re-Acquire Re-acquires the signal using the Abort or Continue. Select Abort to tuning parameters from user cancel the operation or choose Continue settings. to complete the operation. Setup Menu: IP To view the IP menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu.
Page 100 Chapter 4 Front Panel Operation Menu Item Description Parameters Port ID Select the Ethernet interface to 1, 2, or 3. Interface 1 is the control and management interface and interface 2 configure. and interface 3 are data interfaces. Description Sets the description or name for the Up to 20 alphanumeric characters in Ethernet interface.
Page 101 Setup Menu Menu Item Description Parameters SNMP Read Write Sets the password to write data to a Up to 31 alphanumeric characters in Community String device. length. This string is case-sensitive. This is used when communicating The default community string is: with a device within an SNMP public.
Page 102 The passwords must comply with the following requirements:  It cannot contain username or reversed username.  It cannot contain any of the following strings: cisco, sciatl, ocsic, ltaics, atlsci, icslta, or any string achieved by full or partial capitalization of letters. ...
Page 103 Setup Menu Protocols The Protocols menu allows you to control remote access protocols (Telnet, SSH, HTTP, and SNMP) to the IRD. Menu Item Description Port Number Parameters Telnet Controls Telnet access to the TCP port #23 Enable (default) - Allow IRD.
Page 104 By enabling or disabling the protocols, dynamic hardware and software firewalls are created for the D9824 receiver. Accessing TCP and UDP Serv ices The following describes the commands used to access port information for all the supported protocols.
Page 105 Setup Menu Note: The hardware firewall may impose different rules for the Management and Data ports. For example, remote access protocols, such as SSH or HTTP, are only enabled on the Management port. Redundancy Menu Item Description Parameters Mode Select the redundancy mode for MPEG over Manual Data1/Data2 - Only use Data1 (port 1) or Data2 IP or MPE data.
Page 106: Setup Menu: Services
Chapter 4 Front Panel Operation Setup Menu: Services To view the Services menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key three times and the SELECT key to view the Services menu. The Services menu allows you to set up all the operating parameters associated with audio, video and captions services.
Page 107 Setup Menu Video Menu Item Description Parameters PV Format Sets the primary video output format for Auto, SD, HD 720p, or HD local decoding. 1080i PV Output Indicates the actual output video format. SD, HD 720p, or HD 1080i This value is read-only. Stream Indicates the video format of the input video stream.
Page 108 Chapter 4 Front Panel Operation Menu Item Description Parameters Act Conv The actual aspect ratio conversion the None, 16:9 L/B, 4:3 P/B, 14:9, receiver will perform based on what you 4:3 CCO, 16:9 SCALE have selected. This is read-only. Refer to the Aspect Ratio Conversions table below for the conversions performed by the receiver based on your selection, and the effect on the picture displayed by...
Page 109 Setup Menu Aspect Ratio Conv ersions The following table displays the conversions performed by the receiver based on the Act Conv selection: Stream TV A/R Conversion Act Conv Description Image None None Normal Picture Auto None No conversion – 16:9 L/B None Conversion is not –...
Page 110 Chapter 4 Front Panel Operation 16:9 4:3 P/B 4:3 P/B 4:3 picture is centered in a pillar-style box. 16:9 14:9 14:9 Compromises some up- sampling. Some black bars and cropping are visible. 16:9 16:9 SCALE 16:9 Vertically up-samples the center of the 4:3 SCALE picture and crops the top and bottom of the...
Page 111 Setup Menu 16:9 4:3 CCO 4:3 CCO Horizontally up-samples the center portion of the picture to fill the screen. 16:9 4:3 P/B None Conversion is not – possible. Picture appears tall and thin. 16:9 14:9 14:9 Compromises some up- sampling. Some black bars and some cropping are visible.
Page 112 Chapter 4 Front Panel Operation Menu Item Description Parameters Left (dB) Sets the volume adjustment for the -6.0 to +6.0 Left audio channel, in dB. Any value can be entered with the numeric keypad (in the appropriate range), but the UP and DOWN arrows will increase or decrease in 0.5 dB steps.
Page 113 Setup Menu Menu Item Description Parameters If Select Language By is set to Entry Enter a three-character code provided Language Entry, select the by your uplink service provider language entry for the selected under Entry using the numeric audio. keypad (e.g., eng for English). The supported languages are according to ISO 639-2 Language Codes.
Page 114 Chapter 4 Front Panel Operation Menu Item Description Parameters WSS Mode Selects the Wide Screen Signaling Auto:Create - Creates WSS to output mode. It is used to select output the correct aspect ratio, how the receiver affects PAL WSS when performing aspect ratio when it is present in the VBI line 23.
Page 115 Setup Menu Subtitles This menu allows you to configure the type of subtitling (i.e., DVB or Imitext) displayed by the receiver, and how the receiver displays subtitling on the TV. Menu Item Description Parameters Op Mode Sets the subtitle mode. Off - No subtitles are displayed.
Page 116 Chapter 4 Front Panel Operation Menu Item Description Parameters PMT Order If PMT Order was selected First to Eighth in the Select Language By menu, select the subtitle PID entry to display. This information is available from your uplink service provider.
Page 117 Setup Menu Decode Menu Item Description Parameters Decoder Select the local decode service to Video, Audio1 to Audio4, VBI (Vertical Blanking Interval) configure. DATA (low speed data), MPE1 Note: By default, all the decode to MPE5 (Multiprotocol services are enabled. Encapsulation), STT (Subtitles), or DPI (Digital Program Insertion)
Page 118: Setup Menu: Common Interface (Ci)
You must be authorized to view the programming available via the Smart Card from your service provider. CAMs must be purchased from Cisco. For a list of the supported CAMs, see Common Interface Modules (on page 34). For instructions on how to select and store settings, see About the Front Panel (on...
Page 119 Setup Menu Menu Item Description Parameters Select the Program Entry (PE) to PE1 to PE32 configure the decryption settings. Decrypt Determines whether to decrypt the ON (default) - Decrypts the channel or to specify the specific entire program entry. components to decrypt. OFF - Disables decryption for the current program entry.
Page 120 Chapter 4 Front Panel Operation Menu Item Description Parameters Select the component record to 1-64 (up to 32 records for each edit. CAM) Set the Program Entry the 1 to 32 component is located. Mode Select whether to choose the PID or STREAM component by PID or by stream type.
Page 121 Setup Menu Menu Item Description Parameters ON_ID Specify the Transport Original 0 to 65535 Network ID. TS Routing Select EntireTS to use the CAM to EntireTS or ServicesOnly decrypt the entire transport stream, or select ServicesOnly to use the CAM to decrypt only the PIDs being used by the active services.
Page 122: Setup Menu: Outputs
Chapter 4 Front Panel Operation Setup Menu: Outputs To view the Outputs menus from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key five times and the SELECT key to view the Outputs menu. The Outputs menu allows you to set up the rear panel control relays for alarms, cue tones and cue triggers, and the transport stream outputs, and Digital Program Mapping (DPM).
Page 123 Setup Menu Cueing Menu Item Description Parameters Cueing Mode Select whether cueing output Trigger or Tone should be DTMF tones or Tone - Cue tones are standard Dual- trigger pins. Tone Multi-Frequency (DTMF) tones. The tones are generated at the Cue Tone/Relay output on the rear panel of the receiver.
Page 124 Chapter 4 Front Panel Operation Menu Item Description Parameters Tones Sets the three digit tone 000 to 999 sequence. Mode Sets the tone sequence mode. * - Start tone only # - End tone only */# - Start and end tones. The end tone is signaled after waiting the time specified in Delay(sec).
Page 125 Setup Menu TS Out - ASI Menu Item Description Parameters Name Displays the name assigned to 20-character string the transport output for ease of reference. This is read-only. Rate Control Select the output rate control. Auto - The output rate follows that set by the uplink.
Page 126 Chapter 4 Front Panel Operation Menu Item Description Parameters Output Mode Select the DPM output mode No Output - No ASI output will be generated for the current output. and the ASI port will be disabled. With the exception of No Passthrough - All PEs will be set to Pass and Output and Full DPM Control, other DPM settings will also be set.
Page 127 Setup Menu Menu Item Description Parameters Config Type Indicates the current DPM Edited by User - DPM changes were made. configuration change by a user Unmodified - No changes were made after after changing the Output setting a new Output Mode. Mode.
Page 128 Chapter 4 Front Panel Operation Menu Item Description Parameters Rate Control This is the output rate control. Auto - The output rate follows that set by the uplink. This setting can be used if the signal source is ASI. If Insert Null Packet is set to Yes, the output bit rate is the same as the input rate (including all the null packets).
Page 129 Setup Menu Menu Item Description Parameters Output Mode Select the DPM output mode No Output - No MPEGoIP output will be generated. for the current output. Passthrough - All PEs will be set to Pass and other DPM With the exception of No settings will also be set.
Page 130 Chapter 4 Front Panel Operation Menu Item Description Parameters Config Type Indicates the current DPM Edited by User - DPM changes were made. configuration change by a user Unmodified - No changes were made after setting a new after changing the Output Output Mode.
Page 131 Setup Menu MOIP Streams Menu Item Description Parameters Select the stream to configure. 1 to 32 If SPTS Svc Chans Only, SPTS MAP Svc Chans Only, or SPTS Full DPM Control is selected as the Output Mode, 1 to 32 indicates the SPTS streams.
Page 132 Chapter 4 Front Panel Operation Menu Item Description Parameters UDPPort This selects the destination port 1 to 65534 number. Note: If you selected RTP for MOIP, you must select an even destination port number. Note: It is not recommended that you use destination UDP ports reserved by the IANA.
Page 133 Setup Menu TS Out - DPM To view the DPM menu from the TS Out menu, press the RIGHT arrow key. The DPM menu provides access to functionality associated with Global, ASI, and MOIP outputs. The DPM menu allows you to groom functionality on a program basis where individual service PID modifications are provided on a limited scale.
Page 134 Chapter 4 Front Panel Operation DPM - Global Menu Item Description Parameters Resync All: Select to resynchronize all DPM output with the PMT data for all program entries on the selected output. Regenerate Selects whether to regenerate Always or As Needed the PSI tables in the output.
Page 135 Setup Menu Menu Item Description Parameters Selects the action to perform on Pass (default) - Output channel is the same as the input channel. The the current program entry. OutCh, and PMT settings are ignored. This setting controls the overall All PID map entries are ignored DPM behavior of the PE and except for entries that explicitly drop...
Page 136 Mode-i - This is a customer-specifi c mode, only to be used if directed by Cisco. For more information, contact Cisco customer support. PSI Options Select the action to perform on Pass All - Transmits the incoming PSI the PSI tables for the output Tables as is;...
Page 137 PIDs and services Services (on page 120). Template - Map the input to a fixed template output. PAT/PMT Offset This is a customer-specifi c mode, only to be used if directed by Cisco. For more information, contact Cisco customer support.
Page 138 Parameters NIT Offset This is a customer-specifi c mode, only to be used if directed by Cisco. For more information, contact Cisco customer support. PID Map Menu This menu allows the PID Map to be configured. The PID map is used to map input services to output PIDs.
Page 139 Setup Menu Menu Item Description Parameters OTyp Select the service to configure. UNKN, ETV, CDT, LSDT, DATA, If an input service matches this TTX, MPE, DPI, VBI, SUBT, AUD, type and instance specified by VID, PCR or INVL In, then the Action will be applied.
Page 140 Chapter 4 Front Panel Operation Setting Mode Options Description Default Pass, Drop Time Offset Table Pass Pass, Drop Discontinuity Pass Information Table Pass, Drop Selection Information Pass Table Pass, Drop Entitlement Control Pass Message Pass, Drop Entitlement Management Pass Message Pass, Drop Disaster Recovery Table Pass...
Page 141 Setup Menu Use the RIGHT arrow key to move to the right and select PID to display the detailed menu level. Configure the input to output channel mapping. Video and PCR (Program Clock Reference) can be output on the same PID or different PIDs. If output on the same PID, they will appear identical to the input.
Page 142 Chapter 4 Front Panel Operation Parameter Description Pass Pass Pass Pass Drop Drop Drop Drop 10 Press MENU three times to exit the TS Out menu and save the data. If the changes cannot be saved/made, a message will be displayed indicating "Bad configuration data".
Page 143 Setup Menu Select PE Resync: All. The receiver will synchronize the PE output according to the services and then the PIDs assigned to each service. To synchronize the output to a Template: Using a template allows you to preset the input to output mapping of a PE according to the preset template.
Page 144 Chapter 4 Front Panel Operation Menu Item Description Parameters Fixed Output Sets whether the DPM assigns Yes or No new values for all the output channels and PIDs according to the options below when you Resynchronize All. Set to Yes to use the input Use Inp Yes or No channel numbers, PMT PID...
Page 145: Setup Menu: Ca
Setup Menu Setup Menu: CA To view the CA menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key six times and the SELECT key to view the CA menu. The CA menu provides information about the ISE, the statu s of the ADP transmission, and allows you to set the BISS mode and session words available from your service provider.
Page 146 Chapter 4 Front Panel Operation Menu Item Description Parameters ADP Enc Tot Indicates the total number of – encrypted Addressable Data Packets received. Ideally, the ADP Enc Pass and ADP Enc Total numbers should be identical. ADP Non-Enc Pass Indicates the number of non- –...
Page 147: Setup Menu: Alarm/Warning
Setup Menu Menu Item Description Parameters BISS-E IID If BISS Mode is Mode E, enter the 14-character password. Once entered, it cannot be viewed and injected ID. it is only displayed as asterisks (*). Contact your program provider for the session word. Setup Menu: Alarm/Warning To view the Alarm/Warning menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu.
Page 148 Chapter 4 Front Panel Operation Menu Item Description Parameters Alarm Vid Cutoff Select whether the video output Enable or Disable is cut off if any enabled alarm is The default is Disable. active on the receiver. When video is cut off, there will be no horizontal or vertical synchronization on the output.
Page 149: Setup Menu: Noise Cutoffs
Setup Menu Setup Menu: Noise Cutoffs To view the Noise Cutoffs menu from the Main menu, press the RIGHT Arrow key once and then the SELECT key to reach the Setup menu. Then press the RIGHT arrow key eight times and the SELECT key to view the Noise Cutoffs menu. The Noise Cutoffs menu allows you to set the muting thresholds for both audio and video in the event of a noisy signal.
Page 150 Chapter 4 Front Panel Operation Menu Item Description Parameters The following displays the Transport Default C/N Margin Relationship Audio(DVBS Marg) Sets the DVB-S and DVB-S2 -30.0 to 30.0 Carrier to Noise margins, in dB, Cutoff This setting must be below the below the audio outputs that Audio(DVBS2 Marg) respective Restore value.
Page 151: Setup Menu: Dr
Setup Menu Menu Item Description Parameters Restore Defaults Select to restore the default muting thresholds. Muting Control Select whether to enable or Enable or Disable. disable muting cutoffs. The default is Enable. If disabled, all the other settings are ignored. Setup Menu: DR To view the DR (Disaster Recovery) menu from the Main menu, press the RIGHT arrow key once and then the SELECT key to reach the Setup menu.
Page 152 Chapter 4 Front Panel Operation Global Menu Item Description Parameters D/R Enable Choose to enable or temporarily disable Yes or No the disaster recover feature. Choose Yes (default) to enable disaster recovery. Choose No to set the disaster recovery into maintenance mode.
Page 153 Setup Menu Menu Item Description Parameters Signal Lock Timer Select the time, in seconds, the unit must 5 to 255 seconds wait for a signal lock before declaring that the signal is not usable and move on to the next search location in the search path. The default is 30 seconds.
Page 154 Chapter 4 Front Panel Operation Menu Item Description Parameters Input, NetId, Freq For information on the tuning parameters, – (GHz), SymRate, see RF1, RF2, RF3, RF4 (RFx) Input (on FEC, Backup, page 67). Modulation, Rolloff Note: The RF input must be configured to match the bandwidth of the backup parameters.
Page 155: About Menu
This is read-only. Indicates the version number of the ISE. Serial Number Indicates the unique device serial number. Customer Code Indicates the unique Customer Code assigned to an organization by Cisco. Board ID Indicates the hardware board design identification.
Page 156: Licenses
Description Parameters Feature Displays a list of software licenses for HD Decode, H.264 Decode, the D9824 Advanced Multi Decryption DVB-S2, or MPEGoIP Out Receiver. Press up and down to scroll through the list of features. Indicates whether the selected software Yes or No feature is licensed and enabled.
Page 157: Versions Menu
Versions Menu Versions Menu To view the Versions menu from the Main menu, press the RIGHT arrow key three times and then the SELECT key. The Versions menu provides basic software information that is useful when requesting customer support. The menu has the following structure:...
Page 158 Chapter 4 Front Panel Operation Menu Item Description App Current Indicates the version of the current application. App Safe Indicates the version of the factory loaded safe application. App Safe Limit Indicates the version of the oldest application that can be installed on the current unit.
Page 159 Versions Menu Menu Item Description FPGA Version, FPGA Version - Select between all versions of the FPGA code Select, Erase loaded on the current unit. Select - Select and then scroll to Yes to reboot the unit and load the selected FPGA code. You will be prompted to continue or abort this operation.
Page 160: Diagnostics Menu
Chapter 4 Front Panel Operation Diagnostics Menu To view the Diagnostics menus from the Main menu, press the RIGHT arrow key four times and then the SELECT key. For instructions on how to select and store settings, see About the Front Panel (on page 36).
Page 161: Psi - Frequency Plan
Diagnostics Menu Menu Item Description Select to view the system download history messages. Press the UP and View DL DOWN arrow keys to scroll through the list of downloaded messages. Press the INFO key and then UP and DOWN arrow keys to view the complete message text.
Page 162: Psi - Tables
Chapter 4 Front Panel Operation PID of the channel's Entitlement Control Message stream. It is displayed as ---- if unavailable or not scrambled. Program Name Name of the channel. PSI - Tables This is the Tables received sub-menu. You cannot make any changes here, but you can view the PSI tables received and their settings.
Page 163: Health Monitor
Diagnostics Menu Menu Item Description Tot Rst #, Displays the total number of times the current unit has been reset since it was manufactured. Clrbl Rst # Displays the number of times the unit has been reset since the clearable reset counter was last cleared.
Page 165: Chapter 5 Web Gui Setup And Monitoring
Chapter 5 Web GUI Setup and Monitoring Introduction This chapter describes how to set up the Cisco D9824 Advanced Multi Decryption Receiver using the web GUI. In This Chapter  Logging O n to the Web Interface ............144  D9824 Summary Overview .............145 ...
Page 166: Logging On To The Web Interface
Chapter 5 Web GUI Setup and Monitoring Logging On to the Web Interface Open a web browser. Type the IP address of the D9824 Advanced Multi Decryption Receiver in the Address bar and press Enter. In the Username and Password fields, enter the username and password.
Page 167: D9824 Summary Overview
D9824 Summary Overview D9824 Summary Overview Proceed as follows to access an overview of the main D9824 Advanced Multiple Decryption Receiver settings: From the user interface of the D9824, click Summary. The Summary Dashboard page is displayed. The Summary Dashboard page displays the main settings of the D9824 Advanced Multi Decryption Receiver.
Page 168: Modules
Chapter 5 Web GUI Setup and Monitoring Modules You can customize the Summary Dashboard by temporarily minimizing or removing the modules displayed. Each module has a maximize and minimize button, allowing you to view or hide various modules. The default view is displayed when you refresh the Summary Dashboard page.
Page 169 D9824 Summary Overview To view a detailed list of alarms and warnings, click the Alarms or Warnings link and a pop-up window is displayed with a list of all the active alarms or active warnings. The following is an example: Click an alarm or warning to open the Status page for more information.
Page 170: D9824 Menus
Chapter 5 Web GUI Setup and Monitoring D9824 Menus The D9824 web GUI has menus at the top of the page. The functions for the menus are as follows: Summary  From this menu, you can obtain an overview of the D9824 operation.
Page 171 D9824 Menus Configure lock levels Import or export settings file Manage accounts Support  From this menu, you can: View logs View contact information View and upgrade software version...
Page 172: D9824 Web Gui Environment
Apply Saves and applies the settings to the receiver. Refresh Reads existing data from the D9824. If edits were made in a setup page, then unsaved changes are discarded. Reset Defaults Discards any changes made and sets data to default values.
Page 173: Setting Up Input Information
NIT Retune Recovery (on page 10). For more information on disaster recovery, see Disaster Recovery (on page 7). From the user interface of the D9824, choose Input > Input Setup. The Input Setup page is displayed. In the RF Input Selection area, check the Use RF Input check box to activate an...
Page 174 Chapter 5 Web GUI Setup and Monitoring Choose UserCfg from the Input Selection drop-down list to lock to the RF input set by the user. Choose SW Map to use the orbital position settings to select the RF input. We recommend that you validate the orbital position for the SW Map option.
Page 175 Setting up Input Information 14 For RF1, RF2, RF3, and/or RF4, set the higher oscillator frequency, in GHz, of the LNB in the LO2 (Ghz) column. If it is a single band oscillator, set this value to 0.0. You can enter a value in a range from 0.0 to 15.0 GHz. This value must be higher than the value for LO1.
Page 176 Chapter 5 Web GUI Setup and Monitoring Reacquiring the Network Information Click Reacquire to re-acquire the signal using the tuning parameters from user settings. The Reacquire Network Information window is displayed. Check the Reacquire Tuning & Channel List Only check box for the decoder to tune back to the user configured input and frequency and re-acquire the PSI/SI information back to the selected channel.
Page 177 Setting up Input Information Parameter Description Acquisition State Displays Full if the SI and PSI tables have all been found. Otherwise, it will display Degraded if there are missing tables or None if no SI or PSI tables have been found. Orbital Validation Status Displays the status of the last user orbital validation performed.
Page 178: Setting Up The Asi Input
Chapter 5 Web GUI Setup and Monitoring Setting up the ASI Input From the user interface of the D9824, choose Input > Input Setup. The Input Setup page is displayed. Click the ASI tab. Check the Use ASI Input check box to tune to the ASI input.
Page 179: Configuring The Ip Input
None if no ASI or PSI tables have been found. TS ID The Transport ID (in the range from 1 to 65535). Configuring the IP Input From the user interface of the D9824, choose Input > Input Setup. The Input Setup page is displayed.
Page 180 Chapter 5 Web GUI Setup and Monitoring Click the IP tab. In the MOIP Input Selection area, check the Use MOIP Input check box to tune to the MPEG over IP Input. Note: Setting a new input to be active will deactivate the currently active input. Choose UserCfg from the Source IP Selection Mode drop-down list to lock to the source IP input set by the user, or choose SW Map to automatically detect and select which stream to tune to.
Page 181 Setting up Input Information If UserCfg is selected as the Source IP Selection Mode, click User Selected Source IP to select the DATA1 or DATA2 ports. Click the DATA1 or DATA2 radio button. The Source IP Address displays the host (originator) IP address of the incoming stream. The Present columns display whether the stream is present on the Data1 and Data2 ports.
Page 182 Chapter 5 Web GUI Setup and Monitoring From the FEC Mode drop-down list, choose the type of expected FEC streams for the decoder to analyze and use. Choose 1D if the FEC columns stream is expected or 2D if FEC columns stream and rows stream are expected. Otherwise, choose None to drop all the FEC streams.
Page 183 Setting up Input Information Click Source Filter Setup. The Source Filter window opens. b Click Add Row. If White List is selected as the Source Filter, enter the IP address of a trusted server the unit is allowed to receive streams. The unit is allowed to receive streams from servers with IP addresses listed here.
Page 184 IP input when an active port fails due to one of the monitored error conditions (triggers). The data port 1 is labeled as TS 2 and data port 2 is labeled as TS 3 on the rear connector panel. For more information, see D9824 Receiver Rear Connector Panel (on page 23).
Page 185 Setting up Input Information In the Direct Delay field, set the time to switch from primary to backup data port after the system detects a failure, in a range from 0 to 10000 milliseconds. In the Revertive Delay field, set the time to wait when reverting back to the primary port once all the triggers for the primary port are back to normal again, in a range from 0 to 30 seconds.
Page 186 Chapter 5 Web GUI Setup and Monitoring Parameter Description Signal Status Indicates whether the input signal is locked. Locked - Indicates the receiver is locked to a carrier  with no valid content. Lock+Sig - Indicates the receiver is locked to a carrier ...
Page 187: Setting Up Si Receive Parameters
NIT Retune Recovery (on page 10). For more information on disaster recovery, see Disaster Recovery (on page 7). From the user interface of the D9824, choose Input > SI Receive Setup. The SI Receive Setup page is displayed.
Page 188 Chapter 5 Web GUI Setup and Monitoring If you select Custom, click Configure Custom SI Recv and the Configure Custom SI Recv dialog box opens: From the Frequency Tuning Mode drop-down list, choose the mode that determines whether to use the NIT to tune to other transports, or to force the tuning to user configuration settings.
Page 189 Setting up Input Information Std - In standard mode, if a program is not authorized, even if some services are not scrambled, the whole program will not be authorized. Open - In open mode, if a program is not authorized, any services in the program that are not scrambled will still be available.
Page 190: Setting Up Muting Threshold Controls
Chapter 5 Web GUI Setup and Monitoring Setting up Muting Threshold Controls From the user interface of the D9824, choose Input > Muting Thresholds. The Muting Thresholds page is displayed. Check the Enable Threshold Muting check box to mute the transport stream and audio in the event of an unstable, poor, or loss of signal condition.
Page 191 Setting up Input Information The following displays the Transport Default C/N Margin Relationship: The Audio Mute for both DVB-S C/N Margin (dB) and DVB-S2 C/N Margin (dB) sets the DVB-S and DVB-S2 Carrier to Noise margins, in dB, below the audio outputs that will be muted.
Page 192: Viewing The Input Status
Chapter 5 Web GUI Setup and Monitoring Viewing the Input Status From the user interface of the D9824, choose Input > Input Status. The Input Status page is displayed. The Current Input Status area displays the same information shown in the Input Setup page.
Page 193 Setting up Input Information From the user interface of the D9824, choose Input > Disaster Recovery. The Disaster Recovery Setup page is displayed. From the Enable Disaster Recovery drop-down list, choose to enable or temporarily disable the disaster recovery feature. Choose Yes (default) to enable disaster recovery.
Page 194 Chapter 5 Web GUI Setup and Monitoring Note: The PNC uplink determines whether the local disaster recovery is used, regardless of the Disaster Recovery Profile setting. For more information, see Disaster Recovery (on page 7). If the Disaster Recovery Profile is set to Local, in the Signal Lock Period field, enter the time, in seconds, the unit must wait for a signal lock before declaring that the signal is not usable and move on to the next search location in the search path.
Page 195 Setting up Input Information Click OK. The selected backup is enabled. In the Search Path table, click the field to edit an enabled Backup 1, 2, or 3. The following is an example of editing the enabled Backup 1 channel for PE1: Enter a channel number and click Save.
Page 196: Viewing The Disaster Recovery Status
Chapter 5 Web GUI Setup and Monitoring Viewing the Disaster Recovery Status From the user interface of the D9824, choose Input > Disaster Recovery Status. The Disaster Recovery Status page is displayed. The State field displays the current disaster recovery status. The table below lists the statuses.
Page 197 Setting up Input Information State Description D/R in progress The unit has detected a loss of input and if the Configured By field displays User, it searches for a backup transport using the configured search path. The configured search path is displayed in the Backup Transport area.
Page 198 Chapter 5 Web GUI Setup and Monitoring State Description D/R in progress (Transport The disaster recovery is in progress and the unit is using the disaster recovery profile configured by the uplink. Only) The unit receives the search path with backup transport only.
Page 199 Setting up Input Information State Description Goto RF n - OK/FAIL/No The GOTO RF command from the uplink executed successfully, failed to execute, or did not execute due to Action (where n = 1 to 4) the following:  Backup with specified RF input is not found in the search path.
Page 200 Chapter 5 Web GUI Setup and Monitoring The Signal Lock Timer, Signal Loss Timer, and Verification Timer fields display the signal lock, signal loss, and verification periods set on the Disaster Recovery Setup page if the Configured By field is set to User. If the Configured By field is set to Uplink, the disaster recovery profile settings from the PNC uplink are displayed.
Page 201: Setting Up The Channel Selections
NIT Retune Recovery (on page 10). For more information on disaster recovery, see Disaster Recovery (on page 7). From the user interface of the D9824, choose Input > Channel Selection. The Channel Selection page is displayed. From the PE1 to PE32 drop-down lists, choose a channel number for up to 32 program entries.
Page 202: Viewing The Channel Status
Chapter 5 Web GUI Setup and Monitoring Viewing the Channel Status From the user interface of the D9824, choose Input > Channel Status. The Channel Status page is displayed. The following table describes the channel information displayed: Parameter Description PE Index Indicates the Program Entry number (PE1 to PE32).
Page 203 Setting up Input Information Parameter Description SR Status Displays the status of an alternate authorized program/service from the same transport stream when the receiver is not authorized to view the primary program. This is an uplink initiated function that maps the alternate service to the original (primary) service PIDs, replacing the original service with the alternate service at the digital transport output.
Page 204: Configuring The Common Interface (Ci) Information
Chapter 5 Web GUI Setup and Monitoring Configuring the Common Interface (CI) Information From the user interface of the D9824, choose Input > CI Setup. The CI Setup page is displayed. Choose Enable from the CI CAM QUERY Support drop-down list to query the CAM prior to decryption to ensure that the card can be decrypted.
Page 205 Setting up Input Information Choose Enable from the TS/ONID Check drop-down if you want to restrict the incoming transport stream to the transport ID and transport original network ID listed below. If the incoming stream does not match the specified transport stream, the CAM will not decrypt.
Page 206 Chapter 5 Web GUI Setup and Monitoring Each record customizes the PID or stream type to decrypt. The Index number is a read only field that indicates the record number. You can maint ain up to 64 records, 32 records for each CAM. To insert a new record, click Add Row.
Page 207 Setting up Input Information To delete a record, select the record you want to remove and click Delete. Viewing the CAM Information The System ID area displays the system name and ID number of the CAM for the top/bottom slots.
Page 208: Viewing The Common Interface (Ci) Status
Chapter 5 Web GUI Setup and Monitoring Viewing the Common Interface (CI) Status From the user interface of the D9824, choose Input > CI Setup > CI Status. The CI Status page is displayed. The following table describes the CI Status:...
Page 209: Viewing The Ca Status
Setting up Input Information Viewing the CA Status From the user interface of the D9824, choose Input > CA Status. The CA Status page is displayed. The following describes the columns in the CA Status table: Status Description Index The ISE number.
Page 210: Setting Up The Biss Mode
Chapter 5 Web GUI Setup and Monitoring Setting up the BISS Mode From the user interface of the D9824, choose Input > BISS. The BISS page is displayed. Choose the Basic Interoperable Scrambling System for the receiver (Mode 1 or Mode E) from the BISS Mode drop-down list.
Page 211: Viewing The Psi Tables
Setting up Input Information Viewing the PSI Tables From the user interface of the D9824, choose Input > PSI Tables. The PSI Tables page is displayed. You cannot make any changes in the PSI table and can only view the PSI tables received and their settings.
Page 212: Viewing Psi Frequency Information
Chapter 5 Web GUI Setup and Monitoring Viewing PSI Frequency Information From the user interface of the D9824, choose Input > PSI Frequency. The PSI Frequency page is displayed. You cannot make any changes in the PSI Frequency table and can only view the available frequency plans stored in the receiver.
Page 213: Viewing The Psi Channels
Setting up Input Information Viewing the PSI Channels From the user interface of the D9824, choose Input > PSI Channel. The PSI Channel page is displayed. You cannot make any changes in the PSI Channel table and can only view the available channels and their settings.
Page 214: Viewing The Pid Input Status
Chapter 5 Web GUI Setup and Monitoring Viewing the PID Input Status From the user interface of the D9824, choose Input > PID Input Status. The PID Input Status page is displayed. You cannot make any changes in the PID Input Status table and can only view the available channels and their settings.
Page 215: Setting Up Audio And Video Information
Setting up Audio and Video Information Setting up the Video Parameters From the user interface of the D9824, choose Audio & Video > Video Decoding. The Video Setup page is displayed. From the Primary Video Output drop-down list, choose the format for local decoding.
Page 216 Chapter 5 Web GUI Setup and Monitoring The options are None, Auto, Auto AFD, 16:9 L/B, 4:3 P/B, 14:9, 4:3 CCO, and 16:9 Scale. The default is Auto. From the Wide Screen Signalling drop-down list, choose the output mode used to select how the receiver affects PAL WSS when it is present in the VBI line 23.
Page 217: Setting Up Closed Caption Mode
Setting up Audio and Video Information Setting up Closed Caption Mode From the user interface of the D9824, choose Audio & Video > Captions. The Captions page is displayed. From the Preferred Closed Caption Mode drop-down list, choose the type of closed captioning to use if there are multiple available in the stream.
Page 218: Setting Up Subtitles
Chapter 5 Web GUI Setup and Monitoring Setting up Subtitles From the user interface of the D9824, choose Audio & Video > Subtitles. The Subtitles page is displayed. From the Subtitle Control drop-down list, choose the control to use to display the program subtitles.
Page 219 Setting up Audio and Video Information BackGnd Option Description Auto Uses the uplink subtitling equipment setting. Shadow Applies an outline to the right side of each text character. No background box is applied to subtitles, i.e., text is visible directly on top of video.
Page 220: Setting Up Vbi
Chapter 5 Web GUI Setup and Monitoring Setting up VBI From the user interface of the D9824, choose Audio & Video > VBI. The VBI page is displayed. Check the Enable VITS PAL Line 17, 18, 330, or 331 check box to enable Vertical Interval Test Signal (VITS) on PAL Lines 17, 18, 330, or 331.
Page 221: Setting Up Audio Parameters
Setting up Audio and Video Information Setting up Audio Parameters From the user interface of the D9824, choose Audio & Video > Audio Decoding. The Audio Decoding page is displayed. The Audio Selection area allows you to select the audio PID for audio decoding.
Page 222 Chapter 5 Web GUI Setup and Monitoring If PMT Order is selected, you must choose the PMT order for each audio (None, AUD1 to AUD64) in the PMT Source drop-down list. You cannot choose the same PID for both audio devices. If you choose the same instance of an audio PID for one of the audio devices, the other audio device PID instance will automatically increment by one.
Page 223 Setting up Audio and Video Information Audio Status Description DDP Mode Displays the presence of Dolby Digital Plus frames within a Dolby Digital audio stream (ON or OFF). Dualmono Mode Indicates the presence of dual mono audio outputs in the audio stream (ON or OFF).
Page 224: Setting Up Cueing Parameters
Chapter 5 Web GUI Setup and Monitoring Setting up Cueing Parameters From the user interface of the D9824, choose Audio & Video > Cueing. The Cueing page is displayed. From the Cueing Mode drop-down list, choose whether cueing output should be DTMF tones or trigger pins.
Page 225 Setting up Audio and Video Information From the Relay Mode drop-down list, choose the relay mode that can be programmed to respond to an Alarm state, Warning statue, or the state of one of the eight cue trigger pins. The response is generated at the Cue Tone/Relay output on the rear panel of the receiver.
Page 226: Setting Up Cue Tone Test
Chapter 5 Web GUI Setup and Monitoring Setting up Cue Tone Test From the user interface of the D9824, choose Audio & Video > Cueing > Cue Tone Test. The Cue Tone Test page is displayed. In the Test Tones field, enter the three digit tone sequence. You can enter a value between 000 and 999.
Page 227: Setting Up Cue Tones
Setting up Audio and Video Information Setting up Cue Tones From the user interface of the D9824, choose Audio & Video > Cueing > Cue Tone. The Cue Tone page is displayed. The Sequence Number lists the tone sequences. The receiver supports up to 16 tone sequences.
Page 228: Setting Up Services To Be Decoded By The D9824 Receiver
Chapter 5 Web GUI Setup and Monitoring Setting up Services to be Decoded by the D9824 Receiver From the user interface of the D9824, choose Audio & Video > Decode Enables. The Decode Enables page is displayed. Check the services check boxes to be decoded by the receiver. Check the Enable Decode Engine check box to enable all the services in the list.
Page 229: Configuring Transport Stream Information
Configuring Transport Stream Information Configuring Transport Stream Information Configuring the ASI Output From the user interface of the D9824, choose Transport Stream > ASI Output. The ASI Output page is displayed. Note: After you make any changes, a successfully updated (session open) message appears.
Page 230 Chapter 5 Web GUI Setup and Monitoring Rate Control Description Auto The output rate follows that set by the uplink. The output rate will be the same as the input rate (including all null packets). This means the output bit rate is determined automatically based on the input source symbol rate and FEC value.
Page 231 Configuring Transport Stream Information Output Mode Description Full DPM Control The output will be generated according to the DPM settings on the ASI Digital Program Mapping page. This is a manual control setting. A message appears to confirm that you want to resynchroniz e the output changes and PIDs to match the selected input programs.
Page 232 Chapter 5 Web GUI Setup and Monitoring Mode Status Description Auto Re-Mapped The output map changed automatically to fix the output channel or PID conflicts at the time of setup. Changed by Uplink DPM output changes were initiated by an encoder. From the Descrambled drop-down list, choose whether the output will be descrambled if the input is scrambled.
Page 233 Configuring Transport Stream Information From the Enable Fixed Output drop-down list, choose Yes for the DPM to assign new values for all the output channels and PIDs according to the Fixed Output Options table when you Resynchronize All. Click Fixed Output Options to configure the ASI Fixed Output Options: Choose Yes from the Use Input Channel Numbers drop-down list to use the output channel.
Page 234 Chapter 5 Web GUI Setup and Monitoring In the First Channel First ES PID Number field, enter the first ES PID number. The default is 101. ii In the First ES PID Numbers Offset field, enter the offset of the first ES PID of subsequent channel numbers.
Page 235: Configuring The Dpm Asi Details
The changes are displayed, but not saved. You must click Apply to save and apply the changes. From the user interface of the D9824, choose Transport Stream > Digital Program Mapping under ASI Output. The ASI Digital Program Mapping page is displayed.
Page 236 Chapter 5 Web GUI Setup and Monitoring Click Save. Click PE1 to PE32 radio button to edit the program entry. Click Edit. The DPM PE PID MAP dialog box opens. Enter the Output Channel # you want to map to the input channel (Input Channel #).
Page 237 Configuring Transport Stream Information 12 From the Category drop-down list, choose the category or service to configure. If an input service matches this type and Instance, then the Action will be applied. This value is only used if the Action is set to Map. The categories are: UNKN, CDT, LSDT, DATA, TTX, MPE, DPI, VBI, SUBT, AUD, VID, PCR or INVL.
Page 238 Chapter 5 Web GUI Setup and Monitoring Map Mode Description Resynchronize Template ES List Allows you to preset the input to output mapping of a PE according to the preset template. This is helpful in pre- & PIDs configuring any number of PEs for future use. Click OK.
Page 239 Configuring Transport Stream Information Map Mode Description Svc ID The elementary PIDs are not changed. Channels are remapped by changing their PSI references. When this mode is selected, PE detailed PID mapping in the PID menu are ignored. Svc ID & PID Channels and the elementary service PIDs can be mapped in the DPM PE PID MAP window.
Page 240 Chapter 5 Web GUI Setup and Monitoring PSI Rate Description Auto Matches the generated PSI tables' output rate to the incoming rate. MPEG Min Transmits the generated PSI tables on the longest intervals that are allowed by MPEG standard. SA Std Transmits the generated PSI tables based on PowerVu standard intervals.
Page 241 Configuring Transport Stream Information The CDT is different from the other tables listed because the CDT is referred to within the PMT, rather than outside the PMT. Select Block CDT Output to override the DPM PID map configuration for CDT PIDs and to always drop all CDTs.
Page 242: Viewing The Asi Output Transport Status
Chapter 5 Web GUI Setup and Monitoring Viewing the ASI Output Transport Status From the user interface of the D9824, choose Transport Stream > Output Transport Status under ASI Output. The PID Output Status page is displayed. The Program Entry - Referenced PIDs table displays the specified PE ES PIDs information on the output.
Page 243: Configuring The Mpegoip Output
Configuring Transport Stream Information Configuring the MPEGoIP Output From the user interface of the D9824, choose Transport Stream > MPEG over IP Output. The MPEG over IP Output page is displayed. Note: Any changes made to the MOIP DPM values will automatically change the Mode Status to Edited by User.
Page 244 Chapter 5 Web GUI Setup and Monitoring Rate Control Description Auto The output rate follows that set by the uplink. This setting can be used if the signal source is ASI. If Null Packet Insertion is set to Yes, the output bit rate is the same as the input rate (including all the null packets).
Page 245 Configuring Transport Stream Information Output Mode Description MAP Service This is similar to MAP Passthrough, except that only channels applied to program entries are available on the output. If the input Channels Only is tuned to a valid channel, the PEs are automatically set to Map. Otherwise, the PEs are automatically set to Drop.
Page 246 Chapter 5 Web GUI Setup and Monitoring  For PID conflicts, the system will only automatically change the duplicated output PID numbers. If both PE actions are set to Map, the output PID number of the higher PE is changed. Otherwise, the output PID number of the mapped PE is changed.
Page 247 Configuring Transport Stream Information Note: If FEC Mode is set to None, the FEC Scheme is ignored. For more information on the FEC Mode, see Configuring Forward Error Correction Settings (on page 230). FEC Scheme Description Block Aligned Column FEC packets are set by using an interleaver. Non-Block Aligned Each FEC packet receives L packets after the last related data packet.
Page 248 Chapter 5 Web GUI Setup and Monitoring From the Enable Fixed Output drop-down list, choose Yes for the DPM to assign new values for all the output channels and PIDs according to the Fixed Output Options table when you Resynchronize All. Click Fixed Output Options to configure the MoIP Fixed Output Options: From the Use Input Channel Numbers drop-down list, choose Yes to use the input channel numbers.
Page 249 Configuring Transport Stream Information ii In the First ES PID Numbers Offset field, enter the offset of the subsequent ES PID numbers. For example, if the First ES PID Number is set to 101 and the ES PID Numbers Offset is set to 100, then the first ES PID number is 101, and the second ES PID number is 201.
Page 250 Chapter 5 Web GUI Setup and Monitoring Configuring MPEG over IP Streams In the MPEG over IP Output page (Transport Stream > MPEG over IP Output), click Stream. The MPEG over IP Output Stream page is displa yed. The following table describes the stream information: Stream Details Description Stream...
Page 251 Configuring Transport Stream Information Stream Details Description Encapsulation Selects the transport protocol to use for the output stream (UDP or RTP). Destination IP Enter the unicast (valid host IP only) or multicast destination IP address. Destination UDP This selects the destination port number (1 to 65534). Port Note: If you selected RTP for Encapsulation, you must select an even destination port number.
Page 252 MPEG forum is a unique technology to enhance the robustness of video traffic over IP networks. The D9824 supports Pro-MPEG FEC Code of Practice (COP) #3 release2 and SMPTE-2022, which is based on the exclusive or (XOR) boolean operator applied to a number of data packets.
Page 253 Configuring Transport Stream Information Choose 1D to use the 1D FEC profile. The 1D FEC profile maps the RTP packet stream across columns (matrix of data packets). The following is an example: Choose 2D to use the 2D FEC profile. The 2D FEC profile maps the RTP packet stream across both the column packets and row packets.
Page 254 Chapter 5 Web GUI Setup and Monitoring The generation of the FEC packets is based on the use of a matrix. The matrix size is defined by the Length (L) and Depth (D) parameters. In the FEC Columns (L) field, set the spacing between non-consecutive packets used to calculate the FEC packet (1 to 20).
Page 255: Configuring The Dpm Mpegoip Output Details
Configuring Transport Stream Information Viewing the MPEG over IP Output Status The MOIP Output Status area (MPEG over IP Output Main and Stream pages) displays the actual output bit rates (including FEC) for each data port, the combined user rate for all the configured streams (including FEC), MPEG over IP TS overflow status, and whether there are critical MPEG over IP engine errors.
Page 256 Chapter 5 Web GUI Setup and Monitoring From the user interface of the D9824, choose Transport Stream > Digital Program Mapping under MPEG over IP Output. The Digital Program Mapping page is displayed. For each DPM Program Entry, it displays the input channel number (Chl #) and channel name (Name), whether the PE is passed, dropped, or mapped (Action), the output channel (Output Ch#), and the PMT PID (PMT PID).
Page 257 Configuring Transport Stream Information Click Edit. The DPM PE PID MAP dialog box opens. In the Output Channel # field, enter the output channel number you want to map to the input channel (Input Channel #). This value is only used if the PE Action was set to Map.
Page 258 Chapter 5 Web GUI Setup and Monitoring 10 Choose a stream type to map within a PE to a specified PID (0 to 255) from the Stream Type drop-down list. Choose the category or service to configure from the Category drop-down list. If an input service matches this type and Instance, then the Action will be applied.
Page 259 Configuring Transport Stream Information Resynchronization Mode Description Resynchronize Template ES List Allows you to preset the input to output mapping of a PE according to the preset template. This is helpful in pre- & PIDs configuring any number of PEs for future use. Click OK.
Page 260 Choose Mode-i and then click Mode-i Options to open the Mode-i Options dialog box. Mode-i is a customer-specific mode, only to be used if directed by Cisco. For more information, contact Cisco Services. From the Service ID Output drop-down list, choose whether the receiver should always generate PSI tables for the Mapped PE even if the selected input channel is not available, or for only valid service channels/IDs.
Page 261 Configuring Transport Stream Information Svc ID Description All Ch Transmits the PSI tables for the mapped program even if the program does not exist in the input stream. All Ch is only valid if the PAT, NIT, SDT and PMT are set to Regenerate.
Page 262 Chapter 5 Web GUI Setup and Monitoring If Ctl By Table is set as the PSI Table Output Option, click Table Options to configure the DPM table options. The DPM Table Options (MOIP) dialog box is displayed. 10 Choose the tables which will be passed, dropped, regenerated or passed with rate control (PwRC) from the MPEGoIP Output.
Page 263: Viewing The Mpeg Output Transport Status
Verify that you are receiving a valid signal and that you have set up the channels that you want to pass, drop, or map. From the user interface of the D9824, choose Transport Stream > ASI Output or MPEG over IP Output.
Page 264 Chapter 5 Web GUI Setup and Monitoring Choose Transport Stream > Digital Program Mapping for ASI Output or MPEG over IP Output. The ASI or MPEGoIP Digital Program Mapping page is displayed. In the DPM Program Entry Setup table, click Resynchronize All and click the Resynchronize Program, PMT PID, ES List &...
Page 265 Configuring Transport Stream Information Parameter Description Drop Pass Pass Pass Pass Pass Drop Drop Drop 17 Select Block CDT Output. 18 Click OK. 19 Click Apply.
Page 266: Configuring System Settings
Chapter 5 Web GUI Setup and Monitoring Configuring System Settings Viewing the System Identification From the user interface of the D9824, choose System Settings > Identification. The Identification page is displayed. The System page displays the parameters associated with the D9824 system, such as serial number, model number, and user addresses.
Page 267: Viewing Hardware Features And Software License Information
The Hardware Features area displays the hardware options installed in the current D9824 Advanced Multi Decryption Receiver. The Feature License Summary area displays a list of software licenses for the D9824 Advanced Multi Decryption Receiver and whether each of the software licenses are...
Page 268: Setting Up Ip Information
Chapter 5 Web GUI Setup and Monitoring Setting up IP Information From the user interface of the D9824, choose System Settings > IP Settings. The IP Settings page is displayed. In the IP Settings table, you can set the parameters for communicating with other equipment via the Ethernet Data and Management ports for IP applications and upgrading application software.
Page 269 Configuring System Settings b Set the number of CIDR (Classless Inter-Domain Routing) bits in the network Mask field (8 to 30). In the Gateway Address field, enter the gateway address on the Network, used to expose the receiver to a WAN. The IP Address, IP Mask, and Gateway Address should be changed together, that is, as a group.
Page 270 (first time only). The following is an example: Add the current address as an exception and you can access the D9824 web GUI. Note: The HTTPS is displayed in the IP address to denote that it is a secure access.
Page 271 System Logs From the Syslog drop-down list, choose the logging protocol to use (Syslog TCP or Syslog UDP). The Legacy option is used by Cisco customer support only. Choose Disable to disable system logging. If Syslog TCP or Syslog UDP is selected, enter the IP address of the server in the Syslog Server IP Address field and the server UDP or TCP port number in the Syslog Server Port field.
Page 272 Chapter 5 Web GUI Setup and Monitoring Choose Manual Data1 or Manual Data2 to only use DATA1 (port 1) or DATA2 (port 2) for output data. The remaining redundancy controls below are not applicable. Choose Backup: Primary Data1 (default) or Backup: Primary Data2 to use port 1 or port 2 as the primary data port and if a physical connectivity loss occurs, it will failover to port 2 or port 1 (the backup port).
Page 273: Setting Up Ip Unicast Routing Information
Configuring System Settings Setting up IP Unicast Routing Information From the user interface of the D9824, choose System Settings > IP Settings > IP Unicast Routing. The IP Routing page is displayed. From the RIP drop-down list, choose Enable to enable the Routing Information Protocol (RIP).
Page 274 Chapter 5 Web GUI Setup and Monitoring d In the Gateway Address field, enter the gateway address on the network, used to expose the receiver to a WAN. The following table shows the most commonly used Subnet mask values to enter for a chosen IP address mask, which will depend on the size of your network.
Page 275: Configuring The Mpe Settings
Configuring System Settings Configuring the MPE Settings From the user interface of the D9824, choose System Settings > IP Settings > MPE. The MPE page is displayed. From the MPE Data Filter Mode drop-down list, choose whether the MPE data is forwarded to the network (Forward None, Forward All, or Forward Filtered).
Page 276 Chapter 5 Web GUI Setup and Monitoring Click Apply. To Add a Static Multicast Filtering Click Add Row in the Static Multicast Filtering table. Type the IP Address that sets the destination for multicast MPE data, in the range from 224.0.0.0 to 239.0.0.0. Note: If MPE Data Filter Mode is set to Forward All or Forward Filtered, all the unicast MPE data will be forwarded, regardless of the Static Multicast Filtering table.
Page 277: Setting Up Snmp Information And Trap Destinations
Setting up SNMP Information and Trap Destinations Proceed as follows to set up SNMP information: From the user interface of the D9824, choose System Settings > IP Settings > SNMP. The SNMP page is displayed. In the Read Only Community String and the Read Write Community String fields, enter public (default) or custom string.
Page 278 Chapter 5 Web GUI Setup and Monitoring Adding a Trap Destination Click Add in the Trap Destination Configuration area. In the Trap Destination IP Address field, enter the IP address that sets the destination for SNMP trap messages for system events (for example, fault messages).
Page 279: Configuring Time/Clock Information
Configuring System Settings Configuring Time/Clock Information From the user interface of the D9824, choose System Settings > Time/Clock. The Time/Clock page is displayed. From the Date Format drop-down list, choose the date format of the receiver. The following formats are supported: YYYY_MM_DD, DD_MM_YYYY, MM_DD_YYYY.
Page 280: Viewing The Alarm/Warning Status
From the user interface of the D9824, choose System Settings > Status. The Status page is displayed. The Status page displays all the active event messages for the D9824 syst em. The Fault Summary area displays the Type of message (alarm or warning) and the number of alarms and warnings that have an active status ( Number Active).
Page 281: Setting Up Alarms And Warnings
Configuring System Settings Setting up Alarms and Warnings To Set Up Alarms From the user interface of the D9824, choose System Settings > Setup. The Alarm Setup page is displayed. Check the Enable Alarm/Warning Front Panel Reminder check box for the highest priority alarm to flash on the LCD display for a two-second interval every 10 seconds.
Page 282 Chapter 5 Web GUI Setup and Monitoring The Alarm Setup area displays a list of the alarm/fault messages. For more information on alarm messages, refer to D9824 Alarm Messages (on page 286). From the Enable/Disable drop-down list, choose Yes to report the alarm message.
Page 283 Configuring System Settings Note: Enable/Disable must be set to Yes for the Relay and Trap settings to be functional. If current warning is enabled, from the Trap drop-down list, choose Yes to send the SNMP trap message when the warning is set or cleared. Note: No is a read only value that indicates the setting is Yes, but is currently being suppressed because the warning is disabled (Enb is set to No).
Page 284: Viewing Alarm/Warning History
Chapter 5 Web GUI Setup and Monitoring Viewing Alarm/Warning History From the user interface of the D9824, choose System Settings > History. The History page is displayed. The Alarm and Warning History page displays all the past system event messages and their set and cleared dates and times.
Page 285: Viewing Version Information
Configuring System Settings Viewing Version Information From the user interface of the D9824, choose System Settings > Versions. The Versions page is displayed. The Current Versions area displays the currently running loaded application version and the current limit for the Field Programmable Gate Array (FPGA) version number.
Page 286 For FPGA downloads, you must click Reboot Receiver in the Service Actions page (Support > Service Actions) to manually reboot the D9824 receiver and complete the download. This is to facilitate the typical case in which the user intends to flash the FPGA file (no auto reboot) followed by an APP download (auto reboot).
Page 287 You can generate the hash digest to verify the integrity of the software and FPGA versions running on the D9824 receiver. The current and official Cisco D9824 receiver hash values are published in the D9824 release note. For more information, see Cisco D9824 Advanced Multi Decryption Receiver Release Note. If the generated hash digest values do not match the official list, contact Cis co customer support.
Page 288 Enter. The hash digest for the D9824 is hash listed. The following is an example: Verify the hash digest values with the values listed in the appropriate D9824 release note. If the values do not match, contact Cisco customer s upport.
Page 289: Setting Up Import/Export File Information
Configuring System Settings Setting up Import/Export File Information From the user interface of the D9824, choose System Settings > Import/Export File. The Import/Export page is displayed. In the Device Settings File Transfer area, you can export and/or import device settings and transport network information.
Page 290: Setting Up Import/Export Ftp Information
Percentage of backup function completed. Setting up Import/Export FTP Information From the user interface of the D9824, choose System Settings > Import/Export FTP. The Import/Export FTP page is displayed. The Configure Offline FTP Settings File Transfer area has backup and restore controls.
Page 291 Configuring System Settings In the Settings Filename field, enter the file name of the backup/restore file. You can enter up to 119 characters. In the FTP Server IP Address field, enter the IP address of the FTP server used to restore the backup/restore file.
Page 292: Managing D9824 Web Gui Accounts
(for example, User and Guest) are only allowed to modify their own passwords. To Change the User Login Passwords From the user interface of the D9824, choose System Settings > Account Management. The Account Management page is displayed. To configure the password complexity for all users: Note: This feature is only available to a user with Admin privileges only.
Page 293 It cannot contain username or reversed  username. It cannot contain any of the following strings:  cisco, sciatl, ocsic, ltaics, atlsci, icslta, or any string achieved by full or partial capitalization of letters. No letter is repeated more than three times in a ...
Page 294 Chapter 5 Web GUI Setup and Monitoring Note: The Enter New Password and Re-enter New Password fields should be identical. Each user, including the admin user, can only modify their own password. Click Apply. To Add a User Account Note: This feature is available to a user with Admin privileges only. From the Account Management page, click the Manage User Logins link.
Page 295 Note: The New Password and Confirm New Password should be identical. In the Administrator Password field, enter your Administrator password used to log on to the D9824 web GUI. From the Account Type drop-down list, choose User, Admin, or Guest. The...
Page 296: Configuring Lock Level Settings
Chapter 5 Web GUI Setup and Monitoring Configuring Lock Level Settings From the user interface of the D9824, choose System Settings > Lock Level Settings. The Lock Level Settings page is displayed. Click Change Lock Level and the Lock Level Setting dialog box is displayed.
Page 297 Important: Proceed with caution when changing the password as this operation cannot be undone. If the password is lost or is unavailable, contact Cisco customer support. In the Lock Level Settings page, click Change Lock Level Password. The Change Lock Level Password dialog box is displayed.
Page 298: Configuring Front Panel Settings
Chapter 5 Web GUI Setup and Monitoring Configuring Front Panel Settings From the user interface of the D9824, click System Settings > Front Panel. The Front Panel page is displayed. Check the Enable Automatic Front Panel Keyboard Lock check box to enable the front panel keypad lock state.
Page 299: Viewing Support Information
Viewing Support Information Viewing Support Information Viewing Contact Information From the user interface of the D9824, choose Support > Contact Information. The Contact Information page is displayed. The Contact Information page displays all the Cisco customer support information.
Page 300: Viewing Diagnostic Logs
Chapter 5 Web GUI Setup and Monitoring Viewing Diagnostic Logs From the user interface of the D9824, choose Support > Diagnostic Logs. The Diagnostic Logs page is displayed. The Diagnostic Logs page displays all the system log messages with their dates and times.
Page 301: Viewing The Usage Counters
Viewing Support Information Viewing the Usage Counters From the user interface of the D9824, choose Support > Logs > Usage Counters. The Usage Counters page is displayed. The following table describes the Usage Counter Information: Device Status Information Description Production Date & Time Displays the date and time when the receiver was manufactured.
Page 302: Viewing Temperatures
Chapter 5 Web GUI Setup and Monitoring Viewing Temperatures From the user interface of the D9824, choose Support > Fans & Temperatures.The Fans & Temperatures page is displayed. The Current column displays the current operating temperature. The Maximum column displays the maximum operating temperature that has been reached. The Average column displays the average operating temperature.
Page 303: Viewing Alarm/Warning History
Viewing Support Information Viewing Alarm/Warning History From the user interface of the D9824, choose Support > Alarm History. The Alarm History page is displayed. The Alarm History page displays all the past system event messages and their set and cleared dates and times. For more information on the alarm messages, refer to D9824 Alarm Messages (on page 286).
Page 304: Loading A Software Version
Chapter 5 Web GUI Setup and Monitoring Loading a Software Version From the user interface of the D9824, choose Support > Service Actions. The Service Actions page is displayed. The Collect Debug Support Data Export field is used by Cisco customer support only.
Page 305 FPGA file (no auto reboot) followed by an APP download (auto reboot). Note: If you are downloading an older version of the software application, it is recommended that you clear the browser cache prior to logging back in to the D9824 web GUI.
Page 307: Chapter 6 Service And Maintenance
Service and Maintenance Overview This chapter gives information to assist you in upgrading firmware to the Cisco D9824 Advanced Multi Decryption Receiver. It also describes how the status of the D9824 receiver is communicated via front panel LEDs. In This Chapter ...
Page 308: D9824 Alarm Messages
For more information, see About the Front Panel (on page 36). The status of the D9824 receiver and its immediate surroundings is reported to the front panel in the form of messages and alarms. You can enable or disable messages in the Alarm/Warning settings.
Page 309 %s (one of ERASE, hardware WRITE, failed. BLANK_CHECK or READ_WRITE) failed on Primary (5514) FLASH offset %d. Remedy: Contact Cisco customer supportServices. Sec Flash Fail Contact Customer Cause: FLASH The FLASH Major Service (%s fail at driver operation device %s (one of ERASE,...
Page 310 Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type Signal Status RF Signal - No Cause: Loss of RF Tuner Minor 1000 ASI/RF lock. Loss locked, but no Content of Transport data. TS content. Invalid frequency parameters. External to IRD.
Page 311 Alarm Message Message Cause/Remedy Description Severity Type PE n: ISE Not Channel is not Cause: The Program Minor 3000 channel is unauthorized 4000 Auth authorized unauthorized for because the tier 5000 the current bits do not 6000 7000 program. match. 8000 Remedy: Contact 9000...
Page 312 PE n: ISE Not Channel requires Cause: Hardware Hardware Minor 3000 the PE to have an 4000 Auth issue. issue. 5000 Remedy: Clear 6000 alarms, reset unit, 7000 and notify Cisco 8000 Services if 9000 problem persists. 10000 10009-10032...
Page 313 Alarm Message Message Cause/Remedy Description Severity Type PE n: ISE Not Channel Cause: Uplink Uplink Minor 3000 Unavailable - LEC configuration configuration 4000 Auth 5000 timeout issue. issue. 6000 Remedy: Contact 7000 your (uplink) 8000 service provider to 9000 determine 10000 whether the LEC 10009-10032...
Page 314 Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type CI Top Slot No Descrambling Cause: CAM is All elementary Major 10100 damaged or not streams of all Status fully inserted, selected hardware issue, programs are CAM software crash or you don't descrambled.
Page 315 Alarm Message Message Cause/Remedy Description Severity Type PE n CI Status Program Not Cause: Hardware All elementary Major 10510 issue, CAM streams for this 10520 Descrambled software crash or service selected 10530 you don't have 10540 subscription rights descrambling 10550 were not 10560 for the smart card.
Page 316 Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type PE n CI Status 1 or more ES Not Cause: Hardware At least 1 Major 10510 issue, CAM elementary 10520 Descrambled software crash or stream is not 10530 you don't have descrambled, 10540...
Page 317 Alarm Message Message Cause/Remedy Description Severity Type PE n CI Status Clear Descrambling OK – – Major 10510 10520 10530 10540 10550 10560 10570 10580 10590 10600 10610 10620 10630 10640 10650 10660 10670 10680 10690 10700 10710 10720 10730 10740 10750 10760...
Page 318 Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type PE n: Loss of Clear Fault reset – – Minor 11000 12000 Input 13000 14000 15000 16000 17000 18000 18009-18032 Digital PID Collision Cause: Uplink Two source Minor 19000 Program settings may have...
Page 319 Remedy: If it is an internal system error fault, clear alarms, reset the unit, notify Cisco Services if the problem persists. Shutdown User requested Cause: User Runnable Major 20000 request requires...
Page 320 Event factory reset requires reboot. reboot or internal system error. Remedy: If it is an internal system error fault, clear alarms, reset the unit, notify Cisco Services if the problem persists. Shutdown User requested Cause: User User reboot Major 20000...
Page 321 Shutdown I2C Failure Cause: Possible Internal system Major 20000 software/hardwar Event error. e issue. Remedy: Clear alarms, reset unit, notify Cisco Services if the problem persists. Shutdown WDOG: FPGA not Cause: Possible FPGA has not Major 20000 software/hardwar Event loaded been loaded.
Page 322 Type Shutdown NVS FLASH Cause: Possible Application Major 20000 initialization Event mounted software issue. error. Remedy: Clear alarms, reset unit, notify Cisco Services if the problem persists. Shutdown DB_Table_Cl::pop Cause: Possible Application Major 20000 ulateNvsRecords initialization Event software issue. error.
Page 323 DB_FlagArray32_ Cause: Possible Application Major 20000 initialization Event Cl init failed software issue. error. Remedy: Clear alarms, reset unit, notify Cisco Services if the problem persists. Shutdown Wrong DB Item Cause: Possible Application Major 20000 detected: item = initialization Event software issue.
Page 324 Type Shutdown DBT Init Failed: Cause: Possible Application Major 20000 initialization Event software issue. error. Remedy: Clear alarms, reset unit, notify Cisco Services if the problem persists. Shutdown Framework Cause: Possible Application Major 20000 initialization Event Registration Error software issue.
Page 325 Cause: Possible Application Major 20000 error on UIC table initialization Event software issue. construction error. Remedy: Clear alarms, reset unit, notify Cisco Services if the problem persists. Shutdown Error adding UIC Cause: Possible Application Major 20000 initialization Event table(AAA) software issue.
Page 326 Application Major 20000 ud_init_phase_4() initialization Event software issue. FAILED to create error. Remedy: Clear partition alarms, reset unit, notify Cisco Services if the problem persists. Shutdown '--- COMPONENT Cause: Possible Application Major 20000 'AAA' FAILED TO initialization Event software issue.
Page 327 Event software issue. ENUM_ST: item = error. Remedy: Clear AAA, table = BBB, alarms, reset unit, problem with notify Cisco primary: X Services if the problem persists. Shutdown FW: Memory or Cause: Possible Internal system Major 20000...
Page 328 SDRAM on Major 21000 SMI bus not on SMI SDRAM Issue. working. Remedy: Clear alarms, reset the unit, and notify Cisco Services if the problem persists. SMI Setup SMI SDRAM Cause: Hardware SDRAM on Major 21000 SMI bus not exhaust test failed Issue.
Page 329 Non-volatile Major 23000 storage system failed issue. failed to update Remedy: Clear fully. alarms, reset the unit, and notify Cisco Services if the problem persists. Param Storage DB Factory Reset Cause: Standard Non-volatile Major 23000 storage system in progress operation.
Page 330 Cause: Hardware Non-volatile Major 23000 storage system failed issue. failed during Remedy: Clear operation. alarms, reset the unit, and notify Cisco Services if the problem persists. Param Storage DB Total Reset Cause: Hardware Non-volatile Major 23000 storage system failed issue.
Page 331 Flash Clear RECORD: init – – Major 24000 STORAGE done LNB PS LNBPS: No Load Cause: Possible LNB power Minor 25000 wiring or overload hardware issue. Remedy: Clear alarms, reset the unit, and notify Cisco Services if the problem persists.
Page 332 Cause: Possible LNB power Minor 25000 wiring or Temperature overload hardware issue. Remedy: Clear alarms, reset the unit, and notify Cisco Services if the problem persists. LNB PS LNBPS: Over Cause: Possible LNB power Minor 25000 wiring or Loaded overload hardware issue.
Page 333 Alarm Message Message Cause/Remedy Description Severity Type Flash Sector Check setting. Cause: A sector on FLASH Minor 25500 Counted FLASH on recovered after Error <number> events <device> (Pri, unexpected Sec,Trans 1, or on <device>. corruption. Trans 2) was found corrupted at power on, which was not a result of an...
Page 334 PTI lockup Cause: Possible Programmable Minor 27000 transport input Processing software issue. module Remedy: Clear stopped alarms, reset unit, processing any and notify Cisco data packet. Services if the problem persists. Transport Clear PTI running – – Minor 27000 Processing Version...
Page 335 C CRC/Write has hardware or or write flash Failure Failed software issue. memory Remedy: Clear alarms, reset unit, and notify Cisco Services if the problem persists. DL:NVS Flash TEB Flash Write Cause: Possible Failed to read Major 27600 hardware or...
Page 336 Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type FPGA Temperature over Cause: Room FPGA Major 30000 Temperature temperature too temperature is Alarm threshold high, or air flow is above safe Alarm operating blocked. range. Remedy: Check openings on front and rear panels for blockage.
Page 337 KB not accessible Cause: Hardware KB is not Major 36000 detected by issue Boot code. Remedy: Clear alarms, reset unit, and notify Cisco Services if the problem persists. Boot Host LCD not Cause: Hardware LCD is not Major 36000 detected by...
Page 338 EMI SDRAM Test Cause: Hardware RAM Failure - Major 36000 memory testing Failed issue failed. Remedy: Clear alarms, reset unit, and notify Cisco Services if the problem persists. Boot Host BOOT Invalid Cause: Hardware Boot SW Major 36000 cannot be read issue...
Page 339 Cause: Hardware Application SW Major 37000 cannot be read issue. from memory Remedy: Clear correctly. alarms, reset the unit, and notify Cisco Services if the problem persists. Boot Secondary Clear BOOT passed – – Major 37000 Decoder DB Startup failed...
Page 340 GDS Uplink issue. unavailable stream. Remedy: Check LEC Server setup and uplink configuration for the GDS PID setup. Clear alarm and notify Cisco Services if the problem persists. LEC Timeout Clear LEC received – – Major 38500 FPGA status...
Page 341 39000 failure or the to go high issue. FPGA binary Remedy: Clear identity does alarms, reset the not match the unit, notify Cisco FPGA registers. Services if the problem persists. FPGA status SW ver outside Cause: Hardware FPGA setup Major...
Page 342 Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type FEC USB Flash Set FEC USB Option Cause: FEC USB FEC USB Major 92300 connector not option not not installed installed. detected. Remedy: Ensure that the FEC USB connector and FLASH module are installed.
Page 343 Alarm Message Message Cause/Remedy Description Severity Type FEC FPGA FEC FPGA failed Cause: Hardware FEC FPGA is Major 92400 loaded, but Status to start issue. failed to start Remedy: Ensure (not ready). that the USB Flash is installed, formatted, and the image is loaded.
Page 344 Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type PE <n>: CA No PowerVU Cause: Selected CA System Minor 93000-93031 program cannot present in the System Error support currently be descrambled. selected Remedy: Check channel cannot the Installation be descrambled and Configuration due to no...
Page 345 Alarm Message Message Cause/Remedy Description Severity Type ETH Stack HW Error Cause: Incoming This alarm is Major 97000 traffic causes ETH triggered when Filters Detected Stack Filters to the ETH Stack Filters malfunction. hardware Remedy: If the detects an hardware internal error.
Page 346 Chapter 6 Service and Maintenance Alarm Message Message Cause/Remedy Description Severity Type NIT Retune NIT Retune Cause: NIT is An invalid NIT Major configured is received and Recovery Recovery incorrectly on the the unit fails to uplink. It fails to lock/acquire lock/acquire the the NIT signal.
Page 347: Warnings
– – 41000 Overflow Overflow Cleared Transport Error Continuity Count Cause: Possible uplink Transport packet 42000 continuity count Error or signal issue. jumped. Possible Remedy: Clear packet loss. warnings, reset the unit, and notify Cisco Services if the problem persists.
Page 348 Remedy: Clear the decode engines are warnings, reset the unit, having difficulty and notify Cisco handling the data sent Services if the problem to them. persists. Transport Error Transport Error...
Page 349 Warning Message Message Cause/Remedy Description Type CI Status Different CA Cause: Different CA Different CA Systems 42500 Systems in systems are used in the in Top/Bottom slots. Top/Bottom slots. Slots Remedy: Replace the CA cards to use the same CA system. CI Status Clear –...
Page 350 Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type VBI Data Clear Line Collision – – 49000 Cleared TDT timeout # TDT timed out Cause: Uplink is not Time Date Table was 50000 sending or is sending never received. intermittently.
Page 351 Warning Message Message Cause/Remedy Description Type SDT timeout # Clear SDT fault cleared – – 51000 52000 53000 54000 55000 56000 57000 58000 PMT timeout # PMT # timed out Cause: Uplink is not Program Mapping 59000 sending or is sending Table was never 60000 61000...
Page 352 Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type PAT timeout # PAT # timed out Cause: Uplink is not Program Association 67000 sending or is sending Table was never 68000 69000 intermittently. received. 70000 Remedy: Clear warning. 71000 If the problem persists, 72000...
Page 353 Warning Message Message Cause/Remedy Description Type NIT timeout # NIT is lost Cause: Uplink is not No longer receiving 75000 sending or is sending Network Information intermittently. Table. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table.
Page 354 Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type DRT timeout # DRT # is lost Cause: Uplink is not No longer receiving 77000 sending or is sending Disaster Recovery intermittently. Table. Remedy: Clear warning. If the problem persists, determine if uplink is sending the current SI information table.
Page 355 Version Supported=AAA, currently operating software. software. You may Running=BBB Remedy: Select alternate encounter operational FPGA, software difficulties versions, reset unit, notify Cisco Services if the problem persists. FPGA Code Clear FPGA code ver – – 80000 Version...
Page 356 MAC address devices. on same IP segment, or possible HW issue. Remedy: Check cabling, check the MAC addresses, clear the warnings, reset the unit, and notify Cisco Services if the problem persists. Ethernet Port Clear Connection OK – –...
Page 357 Backup ran out of 89000 memory or other Reason issue. internal error Remedy: Clear warnings, reset unit, notify Cisco Services if the problem persists Restore Failure FTP Failed Cause: FTP settings or FTP failed to connect 89100 the server may not be...
Page 358 If the problem persists, notify Cisco Services. Restore Failure Bad Content Cause: Import file may Item in import file is 89100 be corrupted, or from a...
Page 359 Warning Message Message Cause/Remedy Description Type SDI CC VANC CC (SMPTE- Cause: User selection. CC VANC service is 90010 334): configured configured on the line Remedy: Change offset line collides with overlapping with PAL for the CC VANC VII, service will or NTSC VII line.
Page 360 Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type SDI VBI (OP47 Clear Service disabled – – 90050 SDP) SDI VBI (OP47 VBI (OP47MDP): Cause: User selection. VBI OP47-MDP 90060 configured line VANC service is MDP) Remedy: Change offset collides with VII, configured on the line for VBI OP47-MDP...
Page 361 93102 available for stream not for FEC Columns not present at the input. D9824 with stream on port present Remedy: Verify the Flow LX155 FPGA) Data<n>. Configuration to ensure that the ETH Port and Destination IP and UDP addresses are correct.
Page 362 Description Type MoIPI Port<n>: Clear FEC ROW: – – 93101 FEC2 Loss (only stream not 93103 available for configured D9824 with LX155 FPGA) MoIPI Port<n>: Clear FEC ROW: – – 93101 FEC2 Loss (only configured 93103 available for stream present...
Page 363 Warning Message Message Cause/Remedy Description Type Network ID Original Network Cause: The NIT and SDT The original network 98000 ID in NIT and have different original ID in NIT does not Mismatch TS1 match the original SDT mismatched network IDs. network ID in SDT.
Page 364 Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type D/R Malformed Malformed DRT Cause: The Disaster The Disaster Recovery 99320 Recovery Table received Table received from from the uplink is uplink is invalid. invalid and cannot be used. Remedy: Ensure that a valid Disaster Recovery Table is received from...
Page 365 Actions). For more tuner hardware failure). information, see Remedy: Export the Loading a Software diagnostics file Version (on page 282). (Support > Service Action) and contact Cisco Services. D/R Invalid Clear warning cleared – The error is cleared 99340 before re-validating Tuning the tuning.
Page 366 Chapter 6 Service and Maintenance Warning Message Message Cause/Remedy Description Type D/R Value Out Tuning Cause: One or more The Disaster Recovery 99360 parameter out of tuning parameter values Table received from of Range range for Backup in one or more of the the uplink is invalid.
Page 367 Warning Message Message Cause/Remedy Description Type D/R LO Freq LO frequency Cause: The selected LO The Disaster Recovery 99380 mismatches Frequency from RF Table received from Mismatch tuning for Input settings is in the uplink is invalid. Backup (list of conflict with the affected DR calculated L-Band...
Page 369: Chapter 7 Customer Information
Chapter 7 Customer Information If You Have Questions If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Access your company's extranet site to view or order additional technical publications. For accessing instructions, contact the representative who handles your account.
Page 371: Appendix A Technical Specifications
Appx auto letter Appendi x A Technical Specifications Introduction This appendix contains the technical specifications for the Cisco D9824 Advanced Multi Decryption Receiver. Note: The technical specifications are subject to change without prior notice. In This Appendix  L-Band Input and Process ing ............350 ...
Page 372: L-Band Input And Processing
Appendix A Technical Specifications L-Band Input and Processing General Parameter Specification System MPEG-2/DVB Compatible DVB-S EN 300 421, EN 300 468 Demodulation DVB-S QPSK, DVB-S2 QPSK and 8PSK Number of RF Inputs 4 (only one active at a time) LNB LO Stability DVB-S and DVB-S2 Symbol Rate Stability...
Page 373: Lnb Power And Control
L-Band Input and Processing LNB Power and Control Parameter Specification Voltage 13 V Vertical/circular right, (RF1 only, RF2 to RF4 do not 18 V Horizontal/circular left have LNB supply) Current 350 mA maximum LNB Alarms: No load - 6 mA Overload - 360 mA minimum DVB-S/DVB-S2 DVB-S/DVB-S2 Satellite Receiver...
Page 374 Linear Channel and IF (BW = Symbol Rate) Loop configuration C/N = Eb/No + 10 log (2 x FEC X 188/204) The D9824 receiver displays the C/N Ratio. DVB-S2 Error Rate Performance Es/No (C/N) Ratio Mode Simulated Es/No (dB) for...
Page 375 L-Band Input and Processing Mode Simulated Es/No (dB) for Typical Performance (dB) in FEC Frame length = 64,800 Linear Channel and IF Loop configuration QPSK 4/5 4.68 QPSK 5/6 5.18 QPSK 8/9 6.20 QPSK 9/10 6.42 8PSK 3/5 5.50 8PSK 2/3 6.62 8PSK 3/4 7.91...
Page 376: Video Inputs/Outputs And Processing
Appendix A Technical Specifications Video Inputs/Outputs and Processing General Parameter Specification System MPEG-2/DVB Compatible EN 300 421, EN 300 468 Video Outputs Analog SD Video Output Item Test Signal Specification CVBS1 Specification CVBS2 Number of One SD source One SD source program Channels program Video...
Page 377 Video Inputs/Outputs and Processing Item Test Signal Specification CVBS1 Specification CVBS2 Frequency FCC multi-burst 0.5 MHz, 0 dB 0.5 MHz, 0 dB Response 1.25 MHz, 0 dB ± 0.2 dB 1.25 MHz, 0 dB ± 0.2 dB 2 MHz, 0 dB ± 0.2 dB 2 MHz, 0 dB ±...
Page 378 Appendix A Technical Specifications Item Test Signal Specification CVBS1 Specification CVBS2 Frequency VITS18 0.5 MHz, 0 dB 0.5 MHz, 0 dB Response 1 MHz, 0 dB ± 0.2 dB 1 MHz, 0 dB ± 0.2 dB 2 MHz, 0 dB ± 0.3 dB 2 MHz, 0 dB ±...
Page 379: Audio Outputs
Video Inputs/Outputs and Processing Linearity 5-step Interchannel Delay 100% Color Bars 2 ns 2 ns DC Offset ± 50 mV ± 50 mV Return Loss DC to 30 MHz, -20 dB DC to 30 MHz, -20 dB Aspect Ratio Item Specification Aspect Ratio Conversions for Down- Aspect Ratio Conversions for SD Programs...
Page 380 Appendix A Technical Specifications Item Specification DVB Scrambling BISS Mode 1, BISS Mode E DVB-CI Interface: 2 CI slots - EN 50221 For a list of all the supported CAMs, see Common Interface Modules (on page 34).
Page 381: Transport Stream Inputs/Outputs
Transport Stream Inputs/Outputs Transport Stream Inputs/Outputs ASI Output Item Specification Number of outputs Type of connector 75 ohms BNC Output impedance 75 ohms according to EN 50083-9 Data amplitude 800 mV peak-peak ± 10% according to EN 50083- Return loss >17 dB, 27 to 270 MHz Transport stream data rate 1 to 180 Mbps descrambling...
Page 382: Mpe Output
IPv4 datagrams IP Addressing Multicast or Unicast TS Input up to 5 PIDs Bit Rate up to 10 Mbps (for 1500 byte packets) MPEGoIP Input (D9824 with FEC only) Item Specification Number of inputs Type of connector RJ-45, 100/1000BASE-T Redundancy modes...
Page 383 Transport Stream Inputs/Outputs Item Specification Transport stream data rate 1 to 180 Mbps descrambling 1 to 80 Mbps decoding ASI Transmission Rate 270 MBaud ± 100 ppm Transport stream formats According to EN 50083-9 188 bytes structure Burst or packet format...
Page 384: Control, Management And Data Interfaces
Appendix A Technical Specifications Control, Management and Data Interfaces Ethernet Management Interface Item Specification Number of connectors Type of connector RJ-45 Ethernet type 100/1000BASE-T Required setup IP address, default gateway and subnet mask Ethernet Data Interface Item Specification Number of connectors Type of connector Eight-pin RJ-45 Ethernet type...
Page 385 Control, Management and Data Interfaces Item Specification Minimum duration of event 250 ms, 1 frame period, e.g., for 1080i/25 Hz 40 guaranteed to be detected ms for DPI applications Max. on generator impedance 100 ohms Min. off generator impedance 100 kilohms...
Page 386: Power And General Specifications
Appendix A Technical Specifications Power and General Specifications General Item Specification 2 lines of 40 characters, backlit LCD. Keypad Arrow keys, 0 to 9, SELECT, MENU, INFO, ADV, MAP, APPLY and NAV keys. LEDs Green LED for Signal status. Red LED for Alarm indication.
Page 387: Mechanical
Power and General Specifications Mechanical Item Specification Height 1 U (4.37 cm) (1.72”) Width 44.07 cm (17.35”) Depth 35.0 cm (13.78“) Weight 4.5 kg (10 lb.) Environment Item Specification Storage General The product is within the original packaging. Humidity 5 - 95% non-condensing Temperature -20 - +70°C (-4 to 158°F) Operation...
Page 389: Appendix B Default Settings And Lock Levels
Appendi x B Default Settings and Lock Levels Introduction This appendix lists the factory default settings and the lock levels for the Cisco D9824 Advanced Multi Decryption Receiver. In This Appendix  Factory Default Settings and Lock Levels ........368 ...
Page 390: Factory Default Settings And Lock Levels
Default Settings and Lock Levels Factory Default Settings and Lock Levels The D9824 Advanced Multi Decryption Receiver is factory configured with default settings, unless you have requested a custom factory configuration. The following table lists the lock levels available for protecting your receiver and its...
Page 391: Asi Input
Factory Default Settings and Lock Levels Parameter Default Setting Default Lock Level Time Format 24 Hr GMT Off +05.30 Reboot ASI Input Parameter Default Setting Default Lock Level ASI Active Tune Mode Basic CA Ctl Select UserCfg RF Input Parameter Default Setting Default Lock Level RFx Active...
Page 392: Ip Input
Appendix B Default Settings and Lock Levels Parameter Default Setting Default Lock Level InputIQ Auto NetID LNB Power 22kHz IP Input Parameter Default Setting Default Lock Level IP1 Active Tune Mode Basic CA Ctl Select SW Map isMulticast IP Address 225.1.1.1 None Src Filter...
Page 393: Tune Mode
Factory Default Settings and Lock Levels Tune Mode Parameter Default Setting Default Lock Level Service List Mode Rigorous Frequency Tuning Disaster Recovery Global Parameter Default Lock Level D/R Enable D/R Profile Local Signal Loss Timer Signal Lock Timer Verify Timer Backup Channel The default is 0 and the lock level is 1.
Page 394: Trap Destinations
Appendix B Default Settings and Lock Levels Parameter Default Lock Level Rolloff 0.35 Note: A factory reset does not change the IP settings. Parameter Default Setting Default Lock Level Port ID V4/V6 IPv4 IP Address 192.131.244.6 Mask Gateway 192.131.244.254 Phy Mode Auto MAC Address 00:00:00:00:00:00...
Page 395: Protocols
Factory Default Settings and Lock Levels Protocols Parameter Default Setting Default Lock Level Telnet Disable Disable HTTP Enable SNMP Disable Fwd All IGMP Disable Syslog Disable Syslog Server 0.0.0.0 Port Video Parameter Default Setting Default Lock Level PV Format SD Format Auto Tri-Synch (Front Panel only) Disabled...
Page 396: Vbi
Appendix B Default Settings and Lock Levels Parameter Default Setting Default Lock Level Select Language By PMT Order Language List PMT Source AUD1 for Audio 1 and AUD2 for Audio 2 Entry Parameter Default Setting Default Lock Level WSS Mode Passthrough WSS Stat Undefined...
Page 397: Cueing
Factory Default Settings and Lock Levels Parameter Default Setting Default Lock Level Decrypt CI Slot Query Disabled Auto Reset Disabled List Mgmt AddDel TS_ON_ID Disable Cueing Parameter Default Setting Default Lock Level Cueing Mode Trigger Trigger Polarity High Repeat Tone (ms) Silence (ms) Seq# State...
Page 398: Ts Out - Moip
Appendix B Default Settings and Lock Levels Parameter Default Setting Default Lock Level User Rate 68.5 Mbps Output Mode No Output Config Type Unmodified Descramble Mode Descrambled Insert Null Packet Auto Map TS Out - MOIP Parameter Default Setting Default Lock Level Name MOIP Rate Control...
Page 399: Dpm - Asi/Moip
SrcPort Send SAP None SAP Address 224.2.127.254 SAP Port 9875 SAP ID User String SAP User Str Cisco Default SAP1 None FEC1/FEC2 UDP 49154 or 49156 FEC Columns (L) FEC Rows (D) FEC Scheme Non-Block Aligned DPM - ASI/MOIP Parameter...
Page 400: Options
Appendix B Default Settings and Lock Levels Parameter Default Setting Default Lock Level Pass TSDT Pass Pass NITO Pass Pass SDTO Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Options Parameter Default Setting Default Lock Level Output Fixed Output Use Inp Chan...
Page 401: Alarm/Warning
Factory Default Settings and Lock Levels Parameter Default Setting Default Lock Level Step Use Inp Ord SUBT DATA Alarm/Warning Parameter Default Setting Default Lock Level FP Alarm Reminder Enable Alarm Vid Cutoff Disable Noise Cutoff Parameter Default Setting Default Lock Level Trnsprt (DVB-S/DVB-S2 Marg) Cutoff Trnsprt (DVB-S/DVB-S2 Marg) Restore Audio (DVB-S/DVB-S2 Marg) Cutoff...
Page 402 Appendix B Default Settings and Lock Levels Parameter Default Setting Default Lock Level Muting Control Enable Restore Defaults...
Page 403: Dpm Default Settings For Different Output Modes
DPM Default Settings for Different Output Modes DPM Default Settings for Different Output Modes The DPM parameters are preset to default settings for each DPM Output Mode. The default settings for particular Output modes have been preset to optimize the output when PID mapping is required.
Page 404 Appendix B Default Settings and Lock Levels Output Mode No Output Passthrough Service MAP Svc Full DPM Chans Only Passthrough Chans Only Control If Descramble If Descramble If Descramble If Descramble Actual Mode is set to Mode is set to Mode is set to Mode is set to Displayed...
Page 405 Value PE Action (all Drop Pass Pass Actual PEs) Value The following table contains values passed to the DPM for the D9824 MOIP only: Output Mode SPTS Service Chans SPTS MAP Svc SPTS Full DPM Only Chans Only Control Map Mode Svc ID &...
Page 406 Appendix B Default Settings and Lock Levels Output Mode SPTS Service Chans SPTS MAP Svc SPTS Full DPM Only Chans Only Control NITO Drop Drop Actual Value Regen Regen Actual Value SDTO Drop Drop Actual Value Drop Drop Actual Value Pass Pass Actual Value...
Page 407: Appendix C Compliance
Appx auto letter Appendi x C Compliance Introduction This appendix contains the compliance information for the Cisco D9824 Advanced Multi Decryption Receiver. A ppe In This Appendix  Applicable Standa rds and Notices ..........386  Declaration of Conform ity...............388...
Page 408: Applicable Standards And Notices
Compliance Applicable Standards and Notices Safety The D9824 Advanced Multi Decryption Receiver has been approved for safety by the Standards Council of Canada and the OHSA (NRTL) Accredited Testing Laboratory to the following standards: CAN/CSA C22.2 No. 60065-03 Incl. AM1 - Audio, Video and Similar Electronic Apparatus - Safety Requirements UL Std.
Page 409: Fcc Notices
Applicable Standards and Notices FCC Notices This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when operated in a residential installation.
Page 410: Declaration Of Conformity
Appendix C Compliance Declaration of Conformity...
Page 411: Index
Aspect Ratio • 357 Configuring T ransport Stream Information • 207 Aspect Ratio Conversions • 87 Connecting AC Power to the D9824 Receiver • Assigning a Program Channel to a PE (Program Entry) • 15 Connecting the ASI Input • 25 Assigning Program to the Program Entry •...
Page 412 MOIP Out Stream Status • 55 Front Panel Operation • 35 MOIP Streams • 109, 376 Mounting the D9824 Receiver to a Rack • 21 MPE Output • 5, 360 General • 133, 350, 354, 364 MPEGoIP Input • 6 Global •...
Page 413 Index Setting up the Common Interface Program Description • 183 PID Map Menu • 116 Setting Up the MPEG over IP Auto Power • 364 Synchronization Options • 225 Setting up the RF Input • 151 Power and General Specifications • 364 Setting up the Video Parameters •...
Page 414 Index Video Inputs/Outputs and Processing • 354 Video Outputs • 354 Viewing Contact Information • 277 Viewing Stream Details • 232 Viewing Support Information • 277 Viewing the ASI Output Status • 212 Viewing the ASI Output T ransport Status • 220 Viewing the Backup/Restore Status •...
Page 416 Fax: 408 527-0883 This document includes various trademarks of Cisco Systems, Inc. Please see the Notices section of this document for a list of the Cisco Systems, Inc. trademarks used in this document. Product and service availability are subject to change without notice.

Cisco D9824 Installation And Configuration Manual

Safety Precautions

About this Manual

Chapter 1 Introduction

Chapter 2 Quick Setup - Read Me First

Chapter 3 Installation

Chapter 4 Front Panel Operation

Chapter 5 Web GUI Setup and Monitoring

Chapter 6 Service and Maintenance

Chapter 7 Customer Information

Appendix A Technical Specifications

Appendix B Default Settings and Lock Levels

Appendix C Compliance

Index

Quick Links

Related Manuals for Cisco D9824

Summary of Contents for Cisco D9824