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3.2
LOAN PROCEDURE
When requesting loan equipment, please use the following procedure. Failure to do so
may delay the process of receiving goods, or affect further loan requests.
Contact Honeywell to obtain a Return Authority Number (RAN). This enables us to track
your loan equipment through our system.
Fax an official company purchase order to Honeywell for the full value of the goods
required for loan purposes. Ensure the Return Authority Number (RAN) is clearly stated
on the purchase order to avoid delays. Discounts DO NOT apply to loan equipment.
Freight for all loan equipment from and to Honeywell is borne by the customer at all
times. Please state your preferred carrier, account numbers and any other details
required on the purchase order.
Loan equipment is provided for fourteen days only. Any extension to this time must be
approved by Honeywell. Failure to return equipment within fourteen days can affect
future loan services and/or credit facilities.
All loan equipment (if not covered by warranty conditions) is subject to a standard 20%
re-stocking fee. All loan equipment must be re-packed in the original packing and must
not have any damage. Honeywell will charge for repairs to equipment where damage
has been caused by poor packing or transport.
Mark the Return Authority Number (RAN) clearly on the outside of the box before
shipping as well as in the accompanying documentation. Do NOT write directly on the
carton. If the RA number cannot be identified, the product will be returned immediately at
your expense.
Following this procedure will greatly assist Honeywell in providing this service.
Rev. C
3-2
HMXMU01018
10/06
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