Table of Contents
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TABLE OF CONTENTS
CHAPTER 1: GENERAL INFORMATION...............................................................................................1-1
1.1
INTRODUCTION ........................................................................................................................ 1-1
1.2
ACKNOWLEDGMENTS ............................................................................................................. 1-2
CHAPTER 2: ELECTROSTATIC DISCHARGE (ESD) ...........................................................................2-1
2.1
WARNINGS................................................................................................................................ 2-1
CHAPTER 3: WARRANTY AND MODULE REPLACEMENT.................................................................3-1
3.1
WARRANTY PROCEDURE ........................................................................................................ 3-1
3.2
LOAN PROCEDURE .................................................................................................................. 3-2
CHAPTER 4: TEST EQUIPMENT...........................................................................................................4-1
4.1
GENERAL REQUIREMENTS ..................................................................................................... 4-1
4.1.1
More Complex Faults.................................................................................................... 4-1
4.2
ON-SITE EQUIPMENT ............................................................................................................... 4-1
CHAPTER 5: DIAGNOSIS AND TROUBLESHOOTING ........................................................................5-1
5.1
GENERAL .................................................................................................................................. 5-1
5.2
EXAMPLE FAULT ANALYSIS..................................................................................................... 5-1
5.2.1
No Video from One Camera ......................................................................................... 5-1
5.2.2
No Video on One Monitor............................................................................................. 5-2
5.2.3
No Text on Monitor or Monitors.................................................................................... 5-2
5.2.4
No Operation from a Keyboard .................................................................................... 5-2
5.2.5
Total System Failure ..................................................................................................... 5-3
5.2.6
Problems with PTZ or Lens Operation ......................................................................... 5-3
5.3
MACRO ERRORS ...................................................................................................................... 5-4
5.3.1
ERRORLOG Report (in SetMax Configurator).............................................................. 5-6
5.4
DATA STREAM TESTING .......................................................................................................... 5-7
5.4.1
RS232 Breakout or Indicator Boxes ............................................................................. 5-7
5.4.2
PATCH232 Test Program ............................................................................................. 5-8
CHAPTER 6 : MODULE INFORMATION ...............................................................................................6-1
6.1
MODULES.................................................................................................................................. 6-1
CHAPTER 7: DATA SHEETS .................................................................................................................7-1
7.1
DATA SHEETS ........................................................................................................................... 7-1
7.2
MX04 & MX08 MULTI-PORT SERIAL CARDS......................................................................... 7.2-1
7.2.1
Switch Settings .......................................................................................................... 7.2-1
Rev. C
xiii
HMXMU01018
10/06
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Table of Contents
