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1.1
INTRODUCTION
MAXPRO-Net combines custom designed software with a high performing Windows
2003 Server resulting in Honeywell's Turn Key Centralized Management Console Server
designed for system configuration, system management and system monitoring of
Honeywell's crosspoint matrix video switchers. The modular hardware architecture and
flexible configuration software design simplifies troubleshooting for customers or
Honeywell Field Service Engineers. The equipment utilizes replaceable modules fitted
with LED indicators to assist with fault diagnosis.
Before attempting fault finding on any system some knowledge of the basic operation is
required. This is most easily obtained by reference to the system block diagram. The
system access codes are required for some of the more sophisticated diagnostic
facilities provided within the MAXPRO-Net crosspoint matrix video switch.
This is followed by a simple logical one step at a time identification of actions and
operation. By analyzing the LED indications and swapping suspect modules within the
subrack it is possible to locate faults remotely with a Technician in front of the rack and
an Engineer on the telephone.
For all of the following information it is assumed that service is being carried out on a
previously operating system, that is, one that has been commissioned correctly and has
become faulty after some time of normal operation.
Fault finding techniques differ slightly during commissioning and are usually more
complex and difficult to isolate as they often occur in conjunction with other faults
masking the symptoms and responses to changes made.
Incorrect programming can falsely present itself as faulty equipment. Some of the
module exchange techniques may be of assistance in verifying incorrect programming.
However, this manual does not attempt to cover any aspects of macro programming.
This manual is intended for service of the MAXPRO-Net only and does not attempt to
solve problems with cameras, monitors or video link equipment. General purpose
service manuals and aids can be ordered from your system agent.
Rev. C
CHAPTER 1:
GENERAL INFORMATION
1-1
HMXMU01018
10/06
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