Common Service Desktop Overview - GE LOGIQ E9 Service Manual

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Common Service Desktop overview

Introduction
The Service Platform contains a set of software modules that are common to all ultrasound and
cardiology systems containing a PC backend. The Service Platform will increase service productivity
and reduce training and service costs.
Insite ExC Platform Features
Many of the services of the Common Service Desktop come from its integration with Insite ExC. The
following topics contain a brief introduction of Insite ExC's features.
Web Server/Browser
The Service platform and other Service software use the Insite ExC web server and the Internet
Explorer browser.
Connectivity
NOTE: This feature that allow the customer to contact the GE OnLine Center, are available for
Warranty and Contract customers only.
This feature provides basic connectivity between the scanner and the OnLine Center (OLC).
Configuration
This feature provides the interfaces to configure various Insite ExC parameters.
Contact GE
NOTE: This feature that allow the customer to contact the GE OnLine Center, are available for
Warranty and Contract customers only.
Allows for an on-screen, one-touch button used to contact the OnLine Center and describe problems
with their scanner in an easy and convenient way.
Refer to the appropriate version of the LOGIQ E9 Basic User Manual, Chapter 6, or the
appropriate LOGIQ E9 Release Notes for more information about using Insite ExC.
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