Selecting Members For Hunt Groups - Cisco UC320W Administration Manual

Call Routing
Hunt Groups
Cisco Unified Communications UC320W Administration Guide
• Ring duration for each phone: Enter the number of seconds to ring one
phone before routing it to another phone. For Simultaneous order, all phones
ring for the specified duration. Tip: The total ring time is the Ring duration for
each phone multiplied by the Maximum Attempts.
• Group Voicemail: Check the box to create a voicemail box for this hunt
group. Uncheck the box if voicemail is not required. The mailbox number is
the same as the extension number. The default mailbox password is 12345.
To retrieve messages, a user can dial the Voicemail Pilot extension number,
and then enter the mailbox number and the password. Tip: You can use the
Phone Buttons page to add a Group Voicemail Monitor button to users'
phones.
Note: The system allows up to 25 voicemail boxes for primary personal
extensions and 15 voicemail boxes for additional extensions and group
extensions. Each voicemail box can store up to 30 minutes of messages.
• Maximum Attempts: Enter the number of phones to try before the call is
considered unanswered. For example, if you have 3 members in a
Sequential order, and you want to try each phone twice, enter 6. Not
applicable for Simultaneous order.

Selecting Members for Hunt Groups

• Select Members in Sequence: This button is available after you enter a
label. Click this button to open this section. To close this section, click the
button again.
• To add a member: Check the box to add the user. Uncheck the box to
remove the user. For a Sequential type, select the members in the desired
order. Selected members appear with a green background.
• To select all users: Click Select All.
• To remove a user from the group: Uncheck the box next to the name.
Unselected users appear with a white background.
• To de-select all users: Click Clear All.
Note:
• The list includes all users. If you previously configured a hunt group
including a user and then the phone assignment was removed, the
background appears red.
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