Select Schedule Behavior - Cisco UC320W Administration Manual

Telephony
Day/Night Features
Cisco Unified Communications UC320W Administration Guide
Auto Attendant
When enabled, an Auto Attendant (AA) plays recorded messages to respond to
incoming calls. If needed, you can enable different AA menus when your business
is open or closed.
• On, Off: Click On to enable the Auto Attendant, or click Off to disable this
feature.
• Auto Attendant with Single Menu: Click this button to use the same Auto
Attendant menu for all times of day. You will enter the settings on the Auto
Attendant page.
• Auto Attendant with Day / Night Menu: Click this button to enable a
different Auto Attendant menu for day (your open hours) and night (your
closed hours). You will enter the settings on the Auto Attendant page.

Select Schedule Behavior

If you chose a Day/Night Menu/Schedule option, choose whether to require
manual operation or to enable an automated schedule.
Choose a Schedule:
• Manual Schedule (Force Night button) Choose this option if you want to
enable the Day and Night behaviors by using a Force Night button on a
user's phone. When the business closes, a user presses the Force Night
button to enable the Night behavior. When the business opens, the user
presses the Force Night button to resume the normal operations. To add a
Force Night button to a phone, see the
• Automatic Schedule: Choose this option if you want the Cisco UC320W to
automatically enable the Day and Night behaviors based on the business
hours and holidays that you specify. (The schedule settings are available on
the screen after you select this option.) Tip: Even when a schedule is
enabled, you can force the system to Night mode by pressing a Force Night
button on a user's phone. For example, if your business closes early for a
special event, press the Force Night button to enable the Night behavior.
When the business opens, press the button again to resume using the
automated schedule. To add a Force Night button to a phone, see the
Buttons
page.
Phone Buttons
page.
3
Phone
28