General Information And Options For Hunt Groups; Hunt Group Settings - Cisco UC320W Administration Manual

Call Routing
Hunt Groups
Cisco Unified Communications UC320W Administration Guide

General Information and Options for Hunt Groups

• To simplify the display, only the Label field is available when you first view
this page. After you type the label, additional features are available.
• After entering a label, either complete the entry or delete it. An incomplete
entry produces an error, indicated by a red X in the navigation tree.
• To create the first hunt group: Enter a label, and then enter the settings and
select the members.
• Create a Hunt Group: Click this button to add another hunt group. Then
type a label, enter the settings, and select the members.
• To remove a hunt group: Click the delete button (X) for the hunt group that
you want to remove.

Hunt Group Settings

• Hunt Group Settings: This button is available after you enter a label. Click
this button to open or close the Settings section.
• Label: Enter a name, which will identify this group in the Directory and in the
configuration utility.
• Extension: Keep the default extension number or enter a unique number
that complies with the extension settings on the Internal Dialing page. Tip: A
quick way to enter a new extension number is to click the phone icon next to
this field.
• Order: Choose a routing method: Simultaneous (rings all members at
once), Sequential from start (always starts from the first member of the
list), Sequential from last answered (chooses the next member after the
person who answered the previous call), or Random (chooses a member
randomly). For sequential types, be sure to select the members in the
desired order.
• If busy or no answer, forward to: Available after you apply the initial
configuration. During the initial setup, you can set call forwarding on the Call
Forwarding page. Use the first drop-down list to choose a destination for an
unanswered call. Use the second drop-down list to specify the timeout
period in seconds. Note: If you choose None for the destination, the timeout
setting is unavailable. The phone rings until the caller disconnects or the
phone is answered.
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