Cisco UC320W Pre-Installation Site Information
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Cisco UC320W Pre-Installation Site Information

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Download this manual See also: Administration Manual, Configuration Manual
Cisco Unified Communications
UC320W Pre-Installation Site
Information
Use this workbook to gather information from your customer before you install the Cisco Unified
Communications UC320W at the site. You can save time by referring to this workbook when you set up
the system.
Contents
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Summary of Contents for Cisco UC320W

  • Page 1: Table Of Contents

    UC320W Pre-Installation Site Information Use this workbook to gather information from your customer before you install the Cisco Unified Communications UC320W at the site. You can save time by referring to this workbook when you set up the system. Contents...

  • Page 2: Formats Used In This Workbook

    Pre-Installation Workbook Formats Used in this Workbook For Your Information: The following formats are used: • Bold type indicates a list of options. Circle one option.  • System default settings are shown in parentheses or are indicated by the symbol If you are using the system default settings, the configuration process will go very quickly.

  • Page 3: Network Setup

    Using another device as the DHCP server IMPORTANT: If another device acts as the DHCP server, special steps are needed to disable the DHCP server in the UC320W before adding it to the network. These steps are required to prevent address conflicts and to avoid network problems. (For documentation, see www.cisco.com/go/uc300.)
  • Page 4 Pre-Installation Workbook NOTE If you are adding UC320W to a Windows Small Business Server environment, choose DHCP for the WAN type. Required information for selected type Optional information Type Circle Enter all required information. Enter if available. one:  DHCP (No required information.)
  • Page 5 Pre-Installation Workbook Required information for selected type Optional information Type Circle Enter all required information. Enter if available. one: PPTP Username: Secondary DNS: Static Password: Domain Name: L2TP Static IP Address: Subnet Mask: Default Gateway: Primary DNS: Server IP: Connection: Circle one. ...

  • Page 6: Lan Settings

    Pre-Installation Workbook LAN Settings Data VLAN: Circle one. Use System Default Settings Use Custom Settings Use Another DHCP Server for Data VLAN If Custom, enter the following required settings: IP Address: (Default: 192. 1 68. 1 0. 1 ) Subnet Mask: 255.255.255. (Default: 255.255.255.0) Default Gateway: (Default: 192.
  • Page 7 Pre-Installation Workbook Wireless Network Wireless VLAN Network Name (SSID) Security Strength Security Key or PassPhrase Enter the settings for the If enabling this VLAN, enter Circle one. Enter a valid key. Requirements wireless Data and information for each bulleted are noted. wireless Voice VLANs.
  • Page 8 Pre-Installation Workbook Port Forwarding If you need to allow Internet access to hosted services (such as FTP server or web server) on this network, enter the information below. For details such as External Port #, Internal Port #, and Protocol, refer to the documentation for the Internet application that you are hosting.

  • Page 9: Telephony Settings

    Pre-Installation Workbook Telephony Settings System Settings System Mode: For Your Information: The following system modes are available: Key System: Users can directly access analog phone lines through line buttons on the phone. All users can monitor all calls on all lines. If a call is placed on hold by one user, it can be resumed by any other user. When a user presses a line button, the line is immediately seized for an outbound call;...

  • Page 10: Ports And Trunks

    Total number of FXS ports to enable on UC320W and any SPA8800 telephony gateways: (Default: all disabled) NOTE The UC320W has 1 FXS port where you can connect an analog phone or fax machine. For additional FXS ports, you can connect up to two SPA8800 telephony gateways, which have 4 FXS ports each.
  • Page 11 Pre-Installation Workbook SIP/BRI Trunks Systemwide SIP parameters: • System Codec Circle one. G711A/G711U G729A • Outbound Fax Circle one. Passthrough T-38 You can have a total of 4 SIP/BRI trunks. Enter the information in SIP Provider Information, page 11 or the Mediatrix Gateway Information, page SIP Provider Information...
  • Page 12 Pre-Installation Workbook Mediatrix Gateway Information If you have Mediatrix gateways, enter all information below. You can have up to two Mediatrix BRI Gateways. You can have a total of 4 SIP/BRI trunks. Gateway 1 Phone Numbers (Required) Use the space below to enter individual phone numbers or ranges of numbers. Do not use dashes or periods (example: 9725550100 to 9725550105).

  • Page 13: System Features

    Pre-Installation Workbook System Features Internal Dialing  Extension Length: Circle one. 2 digits 3 digits 4 digits System Extensions: System Feature Extension Number Keep the default # or enter a # in the space. Auto Attendant Use Default (0) or Use this #: Auto Attendant Prompt Recorder Use Default or Use this #: Voicemail Pilot...
  • Page 14 Pre-Installation Workbook Digit Purpose Circle the default setting, or enter a different option (see notes above this table). For all digits marked “Outside Line,” note the trunk to use for outbound calls. Use Default (Extensions) or Use this option: Use Default (Not Allowed) or Use this option: Use Default (Not Allowed) or Use this option:...

  • Page 15: Users And Phone Assignments

    Pre-Installation Workbook Users and Phone Assignments Enter the user information. Include FXS and unstaffed phones, such as Lobby Phone. Copy this page if you need to enter additional users. Note: The system allows you to paste a text file or to import a CSV file. To prepare a CSV file, include these four comma- separated values for each user: first name, last name, extension number (optional), and voicemail (true or false).

  • Page 16: Buttons

    You can create a shared line to reserve an FXO (analog) line for one user or a group of users. The number of possible shared lines depends on the total number of enabled FXO ports on the UC320W and SPA8800 gateways. Copy this page if you need to enter additional shared lines.
  • Page 17 Pre-Installation Workbook Additional Extensions and Shared Extensions Create additional extension for a single user or a shared extension for a group of users. Copy this page if you need to record more information. User or Group Name and Extension Voicemail and Email Options Members Settings Use the default...

  • Page 18: Call Routing

    Pre-Installation Workbook Call Routing Call Paging External paging: If you plan to connect an external speaker system, choose one: Use Default Extension or Use this #: Paging Groups: You can set up 5 paging groups for paging through phone speakers. Paging Group Label Extension Members...
  • Page 19 Pre-Installation Workbook Hunt Groups A hunt group is used to route calls to a group of users simultaneously or sequentially. Copy this page if you need to enter additional hunt groups. Hunt Group Label and Extension Voicemail and Email Options Members Settings Use the default extension...
  • Page 20 Pre-Installation Workbook Auto Attendant Menu Depending on the System Settings (see System Settings, page 9), you can set up a single menu or two menus (Day and Night). Also set up the menu options. If needed, you can customize the prompts. Single Menu or Day Menu Initial Menu Prompt: Circle one.
  • Page 21 Pre-Installation Workbook This Menu is for: (Enter a description such as All Hours, Day, Night, or Submenu Name) Menu Action Additional information Option ...to do the following action: Enter required information for action, such as target user or group, prompt to play, Number or submenu options.
  • Page 22 Pre-Installation Workbook AA Prompts Enter up to 20 prompts. Four default prompts are provided in the default language for the specified region (see Regional Settings, page 10). Prompt Default: “If you know your party’s extension, you may enter it now.” Default: “Your call has been forwarded.”...
  • Page 23 Pre-Installation Workbook Call Forwarding For your information: • Default Call Forward Timeout: 20 seconds • Default Call Forward Busy/No Answer Destination: Voicemail (if enabled) or None (if voicemail is not enabled) Custom Settings: Enter any custom settings, as needed. If you want to keep the default settings as shown above, no notes are needed below.
  • Page 24 Pre-Installation Workbook Inbound Calls Specify the inbound call routing for FXO (analog) lines and SIP/BRI (Voice over IP) phone numbers. Depending on your System Settings, you may need to specify day and night call routing destinations (see System Settings, page ...
  • Page 25 Pre-Installation Workbook External Directory The system will automatically create directories for users and groups. If you need to add external numbers to the directory, enter the information below. Copy this page if you need to enter additional external contacts. The directory can support up to 100 external numbers.

  • Page 26: User Features

    Pre-Installation Workbook User Features Voicemail to Email Settings To enable the voicemail-to-email feature, you need to enter the following information about your SMTP server. SMTP Server IP Address: SMTP User Name (for SMTP authentication): SMTP Password (for SMTP authentication): Phone and Side Car Buttons Two worksheets are provided.
  • Page 27 Pre-Installation Workbook User and Device # of Options to Assign Available Use a new row for each phone & side car. For some features, note additional information, such as the target Buttons user or group. See the notes above this table. User: Phone Model: Or circle one:...
  • Page 28 Pre-Installation Workbook User and Device # of Options to Assign Available Use a new row for each phone & side car. For some features, note additional information, such as the target Buttons user or group. See the notes above this table. User: Phone Model: Or circle if applicable:...

  • Page 29: Mac Address And Serial Number Inventory (Optional)

    Pre-Installation Workbook MAC Address and Serial Number Inventory (optional) Use this table to record MAC addresses and serial numbers, for future reference, if needed. Device MAC Address Serial Number...

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