Xerox Versant 80 Press User Manual page 170

Press Problem Solving
• Run the Cleaning the Fuser Assembly
color-critical job to correct density uniformity.
• Access the print server and perform the print server calibration (refer to the print
server documentation). If necessary, perform 1-sided and 2-sided alignment profiles
and registration adjustments; refer to the System Administration Guide for more
information.
Secondary Actions
If image quality is not improved after performing the suggested actions below, contact
the Customer Support Center.
Problem
The back side of the printed
output contains dry
ink/toner spots or blotches
(residual and unfused dry
ink/toner).
Uneven Density side-to-
side; light or dark areas
Random white or dark spots
14-8
routine at the press UI daily or before any
Suggested Solutions
• Perform Initial Actions.
• If a paper jam occurred, run a few blank sheets to clear out re-
sidual dry ink/toner. Run the
routine from the Tools screen to automatically clean the fuser
assembly.
• If problem continues, contact the Customer Support Center.
• Perform Initial Actions (especially the Clean Fuser Assembly
routine and Density Uniformity adjustment).
• Perform the Clean ROS Windows procedure. If the problem
continues, contact the Customer Support Center.
• Perform Initial Actions.
• Ensure that the media used is approved, within press specifica-
tions and is clean.
• Check that the press is within environmental specifications
(humidity levels).
• Load a new ream of paper, different media.
• Check for Drum failure or damage. Acquire your measuring tool
from the Nationalization Kit and check the frequency of the
spot intervals. If spots occur every 147 mm on the prints, run
the Halftone Test Pattern to determine which color drum is af-
fected. Replace or swap the Drum.
Cleaning the Fuser Assembly
® ®
Xerox Versant 80 Press
User Guide