Image Quality Problems - Xerox Versant 80 Press User Manual

Problem
Unable to print with current
fuser assembly. Output pa-
per width does not match
the installed fuser.
Message on UI will not
clear.
Deformed transparencies.
Output is not stacked cor-
rectly.
From the Standard Finisher
or Booklet Maker Finisher,
pages in the set are not
stapled or punched.
Drilled paper holes are on
the wrong side.

Image Quality Problems

This section contains a problem solving table to help you locate and resolve an image
quality defect.
Initial Actions
Perform these actions first to improve image quality:
• Check the status of consumables/supplies (CRUs) at the press UI and replace any
due CRUs.
® ®
Xerox Versant 80 Press
User Guide
Suggested solutions
• Replace the fuser assembly with one that supports the specific
paper width for the current print job. Refer to the Hints and
Tips section of this chapter.
• Cancel the current print job and continue with the print job by
resubmitting from the print server.
Note
Recommend not overriding. This mismatch could prematurely
damage the fuser.
• If the fault is a paper jam, ensure that any paper is removed
from the area and that there are no hidden or small pieces of
paper left behind.
• Reboot the press by pressing the On/Off button located on top
of the press near the UI.
Check that Transparencies is selected as the paper type. The press
adjusts for different types of media; paper can tolerate more heat
than transparencies.
Check paper curl and that the paper tray guides are locked into
position against the paper.
Note
Mixed media sizes may not stack well.
• Select the option on the press touch screen.
• Check that there are staples in the staple cartridge.
• Check that the Punch Scrap Container is not full.
Ensure that the drilled paper is loaded correctly in the paper tray
and that the holes are positioned as shown on the tray label.
Press Problem Solving
14-7