Enable Device Invoked Recording; Set Headset Sidetone Control; Enable Call History Shared Line - Cisco 7821 Administration Manual

Enable Device Invoked Recording

c) Select Save.
Enable Device Invoked Recording
Configure the Device Invoked Recording feature from Cisco Unified Communications Manager Administration.
For more information and detailed instructions, see the "Monitoring and Recording" chapter in the Cisco
Unified Communications Manager Features and Services Guide.
Procedure
Step 1 Set the IP phone Built In Bridge to On.
Step 2 In the Line Configuration page, set Recording Option to Selective Call Recording Enabled and select the
appropriate Recording profile.

Set Headset Sidetone Control

When users handle calls using headsets, they may find that they are hearing feedback as they speak. This
additional audio is called sidetone. If there is too much sidetone, users can hear what they are saying in the
earpiece of the headset and find this sidetone distracting. The amount of sidetone varies from headset to
headset.
You can adjust the sidetone level. Available sidetone levels are:
• Normal
• Low
• Very Low
• Off (Default)

Enable Call History Shared Line

For more information, see Cisco Unified Communications Manager Administration Guide.
Procedure
Step 1 Do one of the following:
• Go to System > Enterprise Phone Configuration
• Go to Device > Device Setting > Common Phone Profile
Step 2 Select Record Call Log from Shared Line.
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0
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