Maintenance; Basic Reset - Cisco 7821 Administration Manual

Maintenance

•
•
•
•
•

Basic Reset

Performing a basic reset of a Cisco IP Phone provides a way to recover if the phone experiences an error and
provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is appropriate for your situation.
Table 28: Basic Reset Methods
Operation
Restart phone
Reset settings
Basic Reset, page 195
Remove CTL File, page 197
Quality Report Tool, page 197
Voice Quality Monitoring, page 197
Cisco IP Phone Cleaning, page 198
Action
Press Services, Applications, or
Directories and then press **#**.
To reset settings, press Applications
and choose Admin Settings > Reset
Settings > Network.
To reset the CTL file, press
Applications and choose Admin
Settings > Reset Settings > Security.
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0 (SIP)
14
C H A P T E R
Explanation
Resets any user and network setup changes that
you have made, but that the phone has not
written to its Flash memory, to previously saved
settings, then restarts the phone.
Resets user and network setup settings to their
default values, and restarts the phone.
Resets the CTL file.
195