Cisco 7941, 7961 - IP Phone User Guide

Also See for 7941:

User manual (26 pages)

Quick start manual (21 pages)

Setting up (11 pages)

Table of Contents

Contents

1 Basic Unit Features
2 Voice Mail
3 Call Voice Mail and Log on
4 Volume, Ringers and Sound
5 User Options Web pages
6 Instant Help
7 Device Legend
8 Main Menu
9 During Message Menu
10 After Message Menu
11 QUICK TIPS
12 Documents / Resources
- 12.1 References
- 12.2 Download manual

Cisco 7941, 7961 - IP Phone User Guide

Basic Unit Features

To place a call:

Lift the handset and dial 9 + number.
Press the primary line button for your extension, then dial you number.
Press the Speaker button, then dial.
Press the New Call button, then dial
If you are using a headset, press the headset button, then dial.
If you have speed dial numbers set up, enter a speed dial index number and press AbbrDial softkey.
If you have a selected a number from a directory, press the Dial soft Key.

To answer a call:

Lift the handset
If you are using a headset, press the Headset button. If necessary, press the line button of the incoming call.
To use the speakerphone, press the Answer softkey or the Speaker button.

To end a call:

Hang up the handset.
If you are using a headset, press the Headset button or EndCall softkey.
To use the speakerphone, press the Answer softkey or the Speaker button.
If you are using a speakerphone, press the speaker button or EndCall softkey.

To redial a number:

To redial the most recently dialed number, press the Redial softkey.

To view missed call:

Press Directories button. Then, press 1 for Missed calls.

To Park a call:

Press the More button then, press the Park softkey.
The display will show a (*1X) number.

To pick up a parked call:

Pick any IP phone up and dial the (*1X) number that was on the phone that you parked the call at.
You have 2 minutes to pick up the call.

To put a call on hold:

Press the Hold softkey.
To resume the call, press the Resume softkey.
If multiple calls are on hold, use the Navigation button to select the desired call before you press Resume.

To transfer a call:

During a call, press the Transfer softkey to open a new line and put the first party on hold.
Dial the number to which you want to transfer the call.
When you hear ringing, or after the party answers, press the Transfer softkey.

To place a conference call:

During a call, press the More softkey and then the Confrn softkey. A new line will open and put the current call on hold.
Place your call to another number.
When the call connects, press the Confrn softkey again to add the new party to the call.

To Join callers (form of conf. call):

While a call is in progress, and you answer another, press the MORE softkey twice.
Press JOIN softkey.
Use SCROLL Wheel to highlight 2nd party, press MORE softkey > JOIN softkey

To Use the Meet Me bridge:

The Bridge initiator should press the MeetMe SoftKey and dial XXXX.
Six people can join by simply pressing XXXX on their phones

To forward calls To Voice mail

Press the CFwdAll softkey. You will hear two beeps.
Press the Messages button

To forward calls to another number:
Enter the number to which you want to forward all your calls to exactly as if you were placing a call to that number.

Press the CFwdAll softkey to cancel forwarding.

Voice Mail

To access your voice mail:

Press the Message button and follow the voice instructions. Your default password is 12345

Note: when you receive a new message, a flashing envelope icon displays on your LCD screen and the light on your headset will light up in red.

Call Voice Mail and Log on

If you are calling from inside your organization:

Press the Message button on your phone.

If you are calling from outside your organization:

Dial your own number, press the * (star) key to access your mailbox.

Your voice mail ID is your extension number.

Volume, Ringers and Sound

To adjust the ringer volume

Press the up or down Volume button while the handset is in the cradle.

To change the ringer sound:

Press the Settings button
Press 1 for user preferences then, press 2 for ringer type.
Use the Navigation button to scroll through the list of ring types. Press the play softkey to hear samples.
Select the ring you want, then press the select softkey.
Press the OK and Save softkey.

To adjust the handset, speakerphone or headset volume:

During the call, press the up or down Volume button. Press the Save softkey to apply the desired volume.

User Options Web pages

To access the main menu:

Use a web browser to access: https:// [server name]/ccmuser
Enter your User ID and on Logon
If needed, select your phone or profile, each user has only 1 phone.

Using this web page to do the following:

Change the default language for your web page and phone
Assign speed dial and fast dial buttons
Specify a message light policy
Subscribe to available features and services.

Instant Help

To display instant help about buttons and features:

Press the? ( i button on some phones) button once, then press a button or softkey.
Highlight a feature in the directories, settings, service menu, or any other key desired and a help file will be available for that key or feature.

Device Legend

Key(s)	Task
1	Hear New Message
2	Send a Message
3	Review Old Messages
4	Change Setup Options

Key(s)	Task
1	Replay Message
2	Save
3	Delete
4	Slow Playback
5	Change Volume
6	Fast Playback
7	Rewind 3 seconds
8	Pause/Resume Playback
9	Forward 3 seconds
#	Fast Forward to end

Key(s)	Task
2	Save Message
3	Delete Message
4	Reply
5	Forward Message
6	Save as New

QUICK TIPS

Press the directories button for 100 Placed Calls, Missed Calls, Dialed Calls
When dialing out using numeric keypad, note previously dialed numbers appear
Press the directories button to access Corporate Directory
Conference call attendees can be viewed by name and phone number: While in a conference press MORE > CONFList The conference originator has the option to drop individuals
Use the DND softkey to provide a less intrusive ring-in.
Default logins: User ID &PW: your network logon& Password