Cisco 7821 Administration Manual page 164

Cisco IP Phone Status
Message
DNS unknown host
Duplicate IP
Erasing CTL and ITL files
Error update locale
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0
(SIP)
150
Description
DNS could not resolve the name of the
TFTP server or Cisco Unified
Communications Manager.
Another device is using the IP address
that is assigned to the phone.
Erasing CTL or ITL file.
One or more localization files could not
be found in the TFTPPath directory or
were not valid. The locale was not
changed.
Possible explanation and action
Verify that the host names of the TFTP server or
Cisco Unified Communications Manager are
configured properly in DNS.
Consider using IP addresses rather than host
names
If the phone has a static IP address, verify that
you did not assigned a duplicate IP address.
If you are using DHCP, check the DHCP server
configuration.
None. This message is informational only.
For more information about the CTL and ITL
files, see the Cisco Unified Communications
Manager Security Guide.
From Cisco Unified Operating System
Administration, check that the following files are
located within subdirectories in the TFTP File
Management:
• Located in subdirectory with same name as
network locale:
◦ tones.xml
• Located in subdirectory with same name as
user locale:
◦ glyphs.xml
◦ dictionary.xml
◦ kate.xml