Cisco 7821 Administration Manual page 165

Message
File not found <Cfg File>
File Not Found <CTLFile.tlv>
IP address released
Load rejected HC
No default router
No DNS server IP
Description
The name-based and default
configuration file was not found on the
TFTP Server.
This message displays on the phone
when the Cisco Unified Communications
Manager cluster is not in secure mode.
The phone is configured to release the
IP address.
The application that was downloaded is
not compatible with the phone hardware.
DHCP or static configuration did not
specify a default router.
A name was specified but DHCP or static
IP configuration did not specify a DNS
server address.
Cisco IP Phone 7821, 7841, and 7861 Administration Guide for Cisco Unified Communications Manager 10.0 (SIP)
Cisco IP Phone Status
Possible explanation and action
The configuration file for a phone is created when
the phone is added to the Cisco Unified
Communications Manager database. If the phone
does not exist in the Cisco Unified
Communications Manager database, the TFTP
server generates a CFG File Not Found response.
• Phone is not registered with Cisco Unified
Communications Manager.
You must manually add the phone to Cisco
Unified Communications Manager if you
are not allowing phones to autoregister.
• If you are using DHCP, verify that the
DHCP server is pointing to the correct TFTP
server.
• If you are using static IP addresses, check
configuration of the TFTP server.
No impact; the phone can still register to Cisco
Unified Communications Manager.
The phone remains idle until it is power cycled
or until you reset the DHCP address.
Occurs if you attempted to install a version of
software on this phone that did not support
hardware changes on this phone.
Check the load ID that is assigned to the phone
(from Cisco Unified Communications Manager,
choose Device > Phone). Reenter the load that
displays on the phone.
If the phone has a static IP address, verify that the
default router is configured.
If you are using DHCP, the DHCP server has not
provided a default router. Check the DHCP server
configuration.
If the phone has a static IP address, verify that the
DNS server is configured.
If you are using DHCP, the DHCP server has not
provided a DNS server. Check the DHCP server
configuration.
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